Print Therapy
Print Therapy 7.0.4 SLE
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(1) 5

Diagnose and repair printer and printing problems.   Demo ($29.95)
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Print Therapy is the only utility in the world designed to diagnose and repair problems that can occur with the Mac OS X printing system. These problems include, but are not limited to, the inability to open the Print & Fax System Preference pane, inabillity to add printers, disappearing print jobs, corrupted preference files, and inability to create PDF files. Print Therapy also includes some useful tools for deleting extra printer drivers, installing or deleting PPD files, deleting old spool files, backing up and restoring the printing system, and resetting the printing system
What's New
Version 7.0.4 SLE:
  • This version adds support for Mac OS X 10.6.8.
  • The process of gathering permission data prior to permission repairs is now much faster.
  • PPDs are now listed in alphabetical order in the PPD Inspection list regardless of name case and population of the PPD Inspection list is now much faster.
  • Switching between PPD directories in the PPD Inspection tab no longer clears the Inspection list. Instead, the list can be refreshed manually.
  • Printer driver data is now gathered much faster.
Version 7.0.4 SLE:
  • This version adds support for Mac OS X 10.6.8.
  • The process of gathering permission data prior to permission repairs is now much faster.
  • PPDs are now listed in alphabetical order in the PPD Inspection list regardless of name case and population of the PPD Inspection list is now much faster.
  • Switching between PPD directories in the PPD Inspection tab no more...
Requirements
Intel, Mac OS X 10.6 or later





MacUpdate - Print Therapy




  • CUPS
    +2

  • CUPS-PDF
    +1
Print Therapy User Discussion (Write a Review)
ver. 7.x:
(1)
Your rating: Now say why...
Overall:
(13)

sort: smiles | time
burypromote

+209
Zo219 commented on 22 Jun 2010
Five stars, for otherwise intractable printer problems. Joe Bob says, Check it out.
[Version 7.0.2 SLE]

3 Replies

burypromote

+209
Zo219 replied on 08 Aug 2011
And the Lion version is … ?
burypromote

+209
Zo219 replied on 08 Dec 2011
... Never?
burypromote

+42
Satcomer replied on 12 Feb 2012
Looks like no lion updates and this has become abandon-ware. No Lion Updates ever!
burypromote

+16
Joeschisa commented on 21 Jun 2010
This is off topic, unless you've a printing problem like I had beginning with snow leopard. My problem with an epson printer came down to apple's installed glutenprint [sp?] driver for the printer as far as I can tell. After installing epson's own driver, the OS still wouldn't recognize it until I used print utility to deactivate the printer and then reactivate it at which time epson's own driver was recognized and printing was back to normal.
[Version 7.0.2 SLE]


burypromote
+1

+104
Macsolu commented on 09 Feb 2010
--
The "Requirements" section should be changed to reflect that this version REQUIRES Mac OS X 10.6.x "Snow Leopard".
[Version 7.0.0 SLE]


burypromote
+1

+268

Leoofborg reviewed on 08 Feb 2010
Um, I got my license within 30 minutes of paying for the upgrade. I am in the same timezone, and also I did put my old vers.6 license in the PayPal notes...

Have a little sympathy for these folks, they may not be in your time zone and we all have to sleep sometime.

The only other issue I have is that PT7 will not run on my 32-bit only Mac Mini Core Duo... but I think the dev can fix that by re-targetting the build for 32 and 64-bit Intel.

The new version DOES work great on my MBP.. It looks to be a great update! Just the 32-bit issue... doh.
[Version 7.0.0 SLE]


burypromote
+1

+5
Freedman commented on 08 Feb 2010
Downloads incorrect (version v6.0.7, not 7.0.0) which is incompatible with Snow Leopard.
[Version 7.0.0 SLE]

1 Reply

burypromote
+1

+1189
Misha replied on 08 Feb 2010
Sorry about that -- we've fixed the link.
burypromote
+1

+42
Satcomer commented on 08 Feb 2010
Well I just bought the 6 to 7 upgrade because this program has saved my printing bacon more time then I can count. I am sure glad they went to 64bit for snow Leopard on Version 7. I one thing I disagree with is there antiquated license scheme is SLOW once you pay for it. Why in the world does FixAmac take over 24 hours to email a person the license? No other shareware program I have come across doesn't take that long.
[Version 7.0.0 SLE]


burypromote
+2

+234

maclover1.1 reviewed on 28 Jul 2009
This app just saved my a**
[Version 6.0.5]


burypromote

-1
Amavida tipped on 26 Jun 2009
Is this really necessary these days?

I bought this app way back in the dark ages of Mac OS X because people said it was soooooo good but I have never in all the versions of Mac OS X from 10.0.0 to 10.5.7 needed to use it....

The only common thread I see in the comments is a particular older HP printer has a crap driver but nothing else.

If somebody say's to me that a wipe/clean install did'nt fix their print problem it screams buggy driver to me. The logical solution is to get updated drivers from HP.

To be honest Apple has done a good job of updating & improving the CUPS printing system in Mac OS.

Once a year someone posts a glowing review of this software here on Macupdate which suggests to me very very few people need it or astroturfing...
[Version 6.0.5]


burypromote
+1

+1
criq commented on 21 Apr 2009
Print Therapy fixed my problem. I use an HP LaserJet P1006. I use it both in OS X and Win XP through VMWare Fusion on my MacBook. Looks like Fusion (or XP...) doesn't "free" the printer when closed. So couldn't print in OS X, though printer was visible in PrefPane. Could print from my wife's iMac though. I ran Print Therapy (after carefully reading online docs). Everthing is OK now. I've registered the software. Thanks to the developer.
[Version 6.0.4]


burypromote
-1

+145
donmontalvo commented on 11 Aug 2008
When do we get a UNIX tool to run these commands remotely (or schedule via cron/launchd)? :)

Don Montalvo, NYC
[Version 6.0]


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Downloads:68,015
Version Downloads:8,429
Type:Utilities : System
License:Demo
Date:13 Jul 2011
Platform:Intel 64 / Intel 32 / OS X
Price: $29.95
Overall (Version 7.x):
Features:
Ease of Use:
Value:
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Print Therapy is the only utility in the world designed to diagnose and repair problems that can occur with the Mac OS X printing system. These problems include, but are not limited to, the inability to open the Print & Fax System Preference pane, inabillity to add printers, disappearing print jobs, corrupted preference files, and inability to create PDF files. Print Therapy also includes some useful tools for deleting extra printer drivers, installing or deleting PPD files, deleting old spool files, backing up and restoring the printing system, and resetting the printing system

Print Therapy 7.x allows the user to do the following:
  • Backup and restore the printing system
  • Verify and recreate the root user
  • Verify and recreate the lp user
  • Verify and recreate the lp group
  • Verify and repair the printing system permissions
  • Verify and repair the home user Library directories
  • Reset the printing system
  • Delete CUPS spool files
  • Verify and repair the /private/tmp directory
  • Stop, start, or restart the cupsd process
  • Replace the cupsd.conf file
  • Delete hidden temporary files
  • Delete all printing preferences
  • Delete the pre-installed drivers
  • View the CUPS access_log file
  • View the CUPS error_log file
  • View the CUPS page_log file


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