NordVPN

Recently they instituted a new policy that forces users to change their login password and nags them HOURLY until they do so, taking up the entire middle of their screen, interfering with their work and their train of thought, and cause them to lose data when typing until the acknowledge the notification. This arrogant notification can only be stopped or delayed by a password change or not using their service. Additionally they will not offer refunds for unused subscription time if a user wishes to cancel the service because of this new policy. The good news is there is no restriction to changing the password back to what it was immediately after changing it to get rid of the annoying message. In my opinion changing a password should be a user decision, not some 'big brother' organization forcing you to do so. I could understand the rationale if their data servers had be compromised but their has been compromised but their has been no indication that they have. Having to keep track of dozens of passwords is taxing enough without some company forcing you to continually change them at their discretion when they feel like it. While I like the products performance I have chosen to give them a one star rating due to this policy. Users should be in control of security on their own personal machines, not some company dictating on how you should manage it. If they wish to send me a friendly suggestion, I am all for that, but to be constantly sending you an hourly nagging message that interferes with your ability to effectively work and causes loss of data is outrageous and a behavior that I consider to be malware.

Recently they instituted a new policy that forces users to change their login password and nags them HOURLY until they do so, taking up the entire middle of their screen, interfering with their work and their train of thought, and cause them to lose data when typing until the acknowledge the notification. This arrogant notification can only be stopped or delayed by a password change or not using their service. Additionally they will not offer refunds for unused subscription time if a user wishes to cancel the service because of this new policy. The good news is there is no restriction to changing the password back to what it was immediately after changing it to get rid of the annoying message. In my opinion changing a password should be a user decision, not some 'big brother' organization forcing you to do so. I could understand the rationale if their data servers had be compromised but their has been compromised but their has been no indication that they have. Having to keep track of dozens of passwords is taxing enough without some company forcing you to continually change them at their discretion when they feel like it. While I like the products performance I have chosen to give them a one star rating due to this policy. Users should be in control of security on their own personal machines, not some company dictating on how you should manage it. If they wish to send me a friendly suggestion, I am all for that, but to be constantly sending you an hourly nagging message that interferes with your ability to effectively work and causes loss of data is outrageous and a behavior that I consider to be malware.

The app never works properly. Updates are chancy and rarely work better. Often you need to delete entire program with app cleaner then reinstall. You can't save a favorite server without manually going through a list of 3000. Tech support is somewhere between -5 (yes that's minus) and +3 on a scale of 0 to 5. Many techs seem to cause more problems. Rare to get someone who is even fairly knowledgeable and sensible. Lots of problems finding a server that will send an email in the Apple Mail program. Some servers just disappear too. Nutty crazy company and will probably switch.

The list of problems with their Mac apps ikev2 and openvpn for MacOS is long , Their VPN is good but was fed up with the apps. Now I paid the bucks and bought Express VPN a world of difference and a little expensive but I suppose it's worth it , all apps that use internet are now much speedier . Nord could be much better if not for their poor app design , and all the bugs .

Nord VPN has what I can only call a Bad Ad running over at ExplosmEntertainment ('Cyanide and Happiness). The ad is embedded in one of the animation shorts. The ad makes promises of safety on the Internet when using Nord VPN that are thoroughly wrong. I've made a few attempts to convince Explosm to take down the Bad Ad with no response but an attempt to hide one of my requests. I hate to think Nord VPN approved this Bad Ad. - - (No, I won't share what EE short contains the Bad Ad).

This version prevents sending emails through apple Mail.

Really slowed down my internet browsing. Couldn't find a way to tune it. using it on Apple hardware

Stable service although the app is buggy i.e. saved favorite servers are suddenly not accessible (greyed out) or list of servers not visible at all. These guys now advertise on Dutch television, go figure.