I truly hate it when a software application that you really like gets bought by a company that absolutely destroys its functionality. I've used a software package called MacGourmet, originally marketed by Advenio, to store recipes and catalog wines for years. It was an application that allowed me to sync all that information from my laptop to both my phone and iPad. The syncing was a bit clunky, but it worked. Then came Mariner Software, who bought up MacGourmet a couple years ago. They changed the syncing mechanism so that all data has to go through their cloud server (don't mind using a cloud server, but why they did not use dropbox or have an iCloud option is a mystery to me). Well, it doesn't work. Every time I edit a record their cloud server creates a new record so that I have two versions on my mobile device. The only way to fix this, because the error is in the cloud database, is for me to totally delete my Mariner cloud account and recreate using the clean database on my laptop. Then, I have to delete the app off my mobile devices and reinstall them with a new sync. Yuk!!!
I first reported this issue to Mariner last August. There is no evidence that their support team has made any effort whatsoever to address the issue. Frankly, based on my few email responses, which I no longer get, the issue is beyond their ability to fix. Further, they have now taken down their community discussion board (a hold over from Advenio) which was the only avenue uses had to vent their concerns. They also do not offer anything by email contact so you cannot even call and talk to a real person.
This used to be a great product. Now it is not worth the worries.