ScreenSteps
ScreenSteps
4.1.0

0.5

ScreenSteps free download for Mac

ScreenSteps

4.1.0
26 February 2019

Create visual training lessons in PDF or HTML format.

Overview

With ScreenSteps you can create a knowledge base your customers love. Help customers successfully use your product by providing better learning resources. The creation and maintenance of user documentation becomes a simple process with ScreenSteps. In turn these assets enhance enablement tools and speed customer and employee onboarding. ScreenSteps enables you to create visual user documentation, including articles, how-to guides and manuals. Further, it allows you to build a knowledge base for easy organization and maintenance. This way, you're encouraging self-service among your customers and improving efficiency on both sides.

The published price is the per-month cost of a subscription. View full pricing info.

What's new in ScreenSteps

Version 4.1.0:
The following features have been added:
  • ScreenSteps is now a 64-bit application on macOS.
  • You can now choose an article template when creating a new article.
  • There is now a "No Border" option for table borders in the table editor.
  • Pasting HTML text now supports "data:" URLs.
  • The Knowledge Base link dialog now shows if an article is unpublished in a site. This can occur if the manual or chapter the article a part of is unpublished.
  • The image properties panel now tells you the size and pixel scale of your source images.
  • The bottom-left corner of the screen capture interface now reports the pixel scale of the monitor.
  • Improved formatting when pasting content copied from Microsoft Word and browsers.
  • If the non-admin installer is used to install ScreenSteps on Windows then auto updates will be handled using a non-admin updater.
The following changes have been made:
  • The revision notes bubble now includes unresolved replies in the count.
  • Text formatted as code in a bullet list is always inline code now.
  • The Windows automatic updater now uses WinSparkle.
  • The Sparkle updater on macOS has been updated to version 1.21.2.
  • When clicking the "Add Recipients" button in the Save Article dialog the dialog will be moved on screen if the bottom of the dialog is pushed off screen when resized.
The following bugs have been fixed:
  • Fixed a memory leak in screen capture. This could leak to the application slowing down and eventually crashing.
  • Dropdown menus would disappear on Windows when trying to capture them.
  • Clicking the "Repeat Last Capture" button in the Capture Palette would lock up the screen if no screenshots had been captured on the computer before.
  • < li > tags that contained < p > tags would cause list items to lose their bullets when opening an article. This could occur if content was pasted into the web editor from an application like Google Docs.
  • The Find dialog now maintains the search string across application sessions.
  • Deleting an attachment that doesn't have a file on disk will now complete successfully.
  • Image content blocks would increase in height when resizing the canvas using the resize handles.
  • Pasting text from Word, WordPad, and some other applications on Windows would insert a NULL character into the text.
  • Typing @ in a revision note would not bring up the contributors menu for some languages.
  • Inserting a Knowledge Base link to a heading when no text was selected would insert "Untitled" instead of the heading title.
  • Entering non-ASCII text in a revision note would cause a server error.
  • Certain actions in a text field that didn't actually change any of the text content would result in the text field disappearing from view.
  • Pasting text from Google Docs into the field in the save dialog would not include line breaks.
  • "Apply preset to all annotations" generates an error if image with a matching annotation is in a hidden row.
  • Text was not always decoded properly when pasting HTML text on macOS.
  • Removing the capture hot key preference would not update the hot key displayed in the system menu bar menu on macOS.
  • Copying a blur annotation by holding down the OPTION/ALT key and dragging it would render the blur on top of other annotations until the article was closed and reopened.
  • The sign in page would not appear on Windows for accounts using Google SSO.
  • Exporting an image that was a child of a checklist item would generate an error.
  • Indenting a heading with nested children would sometimes generate an error.
  • On Windows toggling the Capture Palette using the system tray icon would not update the UI in an open article editor window.
  • Support
      in HTML for specifying starting list number.
    1. The "Save" button will no longer be pushed off screen in the save article dialog when clicking the button to add recipients. This could occur at lower screen resolutions.
    2. Resizing an image canvas and then resizing the canvas back to the original size would not restore the original canvas size.
    3. Using ALT codes to enter text on Windows works again.

Join over 500,000 subscribers.

Subscribe for our newsletter with best Mac offers from MacUpdate.

10 ScreenSteps Reviews

Rate this app:

Randy-Crawford
23 November 2010

Most helpful

ScreenSteps has certain great advantages that make it worthy of consideration. I can output manuals to a variety of well designed outputs including pdf and html. It integrates with Zendesk which is very important to me. Also, it is cross platform which is very important if your are documenting a product runs on both Mac and Windows. It is very effective and easy to use when it comes to snapping screen shots which are automatically added as steps to an open lesson. This is a very quick and easy process that is seamlessly integrated into the process of using an application while you document it. At the end of a documentation session you are left with a lesson full of screen steps that can be nicely annotated and described with minimal text to produce a clear tutorial that teaches the end user well. Unfortunately, this is where things fall apart. It is extremely time consuming and tedious to reorganize steps into multiple small hyperlinked lessons All the time you save by creating steps easily is completely lost in the editing process. The editing interface is anti-productive. The standard system clipboard is not supported so there is no way to collect steps and improve efficiency using scrapbooks or multi-clipboards. There is no way to handle multiple steps so each step must be individually moved from lesson to lesson in a tedious multi-step process that wastes time and energy. In the end, the process of producing documentation becomes as frustrating and time consuming as it would be without the program. Because this program integrates with Zendesk I will continue to use it but only as a publishing tool. I will develop and organize all the content of my manual with other screen snap tools such as Little Snapper, Skitch and Voila and then move them into ScreenSteps as a final step. If you don't need multi platform or zendesk integration you are much better off with MacSnapper. If the time comes that the developer gets a productive editing interface in place, ScreenSteps could become the best product in the category of documentation development, but until then it is punishing experience to use this product.
Like (7)
Version 2.8.7
Mindplay
26 February 2019
Crazy old fashioned app with a crazy pricing.
Like
Version 4.1.0
ylluminate
11 November 2016
A MONTH? So Clarify still must be the preferred version for lighter / intermittent users?
Like
Version 4.0.1
Damian Weiss
06 August 2014
Warning for all previous users of ScreenSteps 2.9: I just got a mail from the developers of ScreenSteps and Clarify. They say, Clarify 2 was the upgrade path for both Clarify 1 customers as well as ScreenSteps 2 users. As good Clarify 2 may be, its features are far behind from the features offered by ScreenSteps 2.9. So actually, Clarify 2 is a downgrade path for all loyal users of ScreenSteps 2.9. Furthermore, I found no possibility to import lessions of ScreenSteps 2 – so all lessions I made before are lost. Unfortunately, ScreenSteps 3 is a cloud based service with monthly costs of at least 29 $. If I had known that I would never have bought ScreenSteps 2! Now I'm stuck with ScreenSteps 2. As neither Clarify 2 nor ScreenSteps 3 are acceptable upgrade paths for me, I will have to look for a replacement of ScreenSteps 2. Perhaps anybody has any suggestions?
Like (3)
Version 3.0.8
Rochade
25 June 2014
So sad good apps migrate to cloud based only services. I don't want my data to be stored on any additional 3rd party server especially if it may contain private or customer data. I won't give an application even a try if it can only be used in the cloud - or you have to sign up for a service. This happened to the great "Billings" app so I had to look for a replacement. The same is true for the beloved Screensteps. For me it was the best documentation tool available on the mac. But cloud based means it is dead for me. I have to look for a replacement but as far as I can see there isn't a real competitor on the market so far.
Like (1)
Version 3.0.8
Randy-Crawford
23 November 2010
ScreenSteps has certain great advantages that make it worthy of consideration. I can output manuals to a variety of well designed outputs including pdf and html. It integrates with Zendesk which is very important to me. Also, it is cross platform which is very important if your are documenting a product runs on both Mac and Windows. It is very effective and easy to use when it comes to snapping screen shots which are automatically added as steps to an open lesson. This is a very quick and easy process that is seamlessly integrated into the process of using an application while you document it. At the end of a documentation session you are left with a lesson full of screen steps that can be nicely annotated and described with minimal text to produce a clear tutorial that teaches the end user well. Unfortunately, this is where things fall apart. It is extremely time consuming and tedious to reorganize steps into multiple small hyperlinked lessons All the time you save by creating steps easily is completely lost in the editing process. The editing interface is anti-productive. The standard system clipboard is not supported so there is no way to collect steps and improve efficiency using scrapbooks or multi-clipboards. There is no way to handle multiple steps so each step must be individually moved from lesson to lesson in a tedious multi-step process that wastes time and energy. In the end, the process of producing documentation becomes as frustrating and time consuming as it would be without the program. Because this program integrates with Zendesk I will continue to use it but only as a publishing tool. I will develop and organize all the content of my manual with other screen snap tools such as Little Snapper, Skitch and Voila and then move them into ScreenSteps as a final step. If you don't need multi platform or zendesk integration you are much better off with MacSnapper. If the time comes that the developer gets a productive editing interface in place, ScreenSteps could become the best product in the category of documentation development, but until then it is punishing experience to use this product.
Like (7)
Version 2.8.7
1 answer(s)
Gdevore
Gdevore
11 February 2011
Sorry that ScreenSteps didn't work out for you. I think you are using a workflow that is a little different than what we designed ScreenSteps for. It sounds like you are capturing a bunch of steps and plan on using those as a library from which you could create lessons. ScreenSteps was actually designed to create how-to lessons. The idea is that you title your lesson "How do I..?" and then answer that question by capturing images and adding text. For that workflow it works very well. You create the lesson first and then fill it in. It sounds like you are capturing all of the parts (steps) and then want to create a lesson after the fact. I can see how that workflow would be frustrating with ScreenSteps. But please understand that one of the reasons it is frustrating is that ScreenSteps wasn't designed to work that way. For the way you are working I think that something like LittleSnapper would be a better fit. Thanks for the feedback though.
Like (6)
Captain-Willard
24 January 2010
Thanks for 10.4 Tiger support.
Like (1)
Version 2.7.1
allanmacam-1
17 January 2010
There are times when I have struck my forehead and said to myself "Why on earth didn't I try this before". Using ScreenSteps for the first time, I nearly knocked myself out! This program is easy to use, clean and uncluttered, does what it says on the box and produces excellent results.There is also a very excellent and easy to navigate Online Manual accessible from the application.(The screen casts are also useful.) No doubt as my experience with the program grows, there may be times when I will need to ask the developer questions, but I've got this feeling that this one developer who is going to respond quickly - He has got to have pride in producing such an elegant program. My money will be in the post soon but for now, Five Stars.
Like (1)
Version 2.7.1
Kr8zedkas
13 June 2008
got to be 1 of neatest mac tools some one made in recent times!! still using demo now but plan to buy soon to use for school. great job screensteps developer. I love it & very useful like I said I didn't buy yet,still in demo mode so can't say how stable er any thing yet but so far its caused no crashes or problems. also like developers' frequent upgrades that I've seen on MACUPDATE lots because they do add new additions to it so its not just for advertising like some programs look to do on here so their programs show on main MACUPDATE web site page. over-all I like it very much & does what it says it does. can't wait until I use it for next semester class. 5 big stars from me
Like
Version 2.1b48
Umijin
24 February 2008
How about some heads up the the new version (2) won't work with 1.1x licenses - particularly the ones bought here on MacUpdate in late July 07? If one copies the download here onto his/her hard drive, it will overwrite the version 1 copy. There doesn't seem to be any link on the BlueMango web to get the version 1 app. Furthermore - three versions for 2? Yuck! This app has been very useful to me in the past, but with upgrade practices like this, I have to question whether I will support this developer any further. I would have been more than willing to PAY for the upgrade had the developer been forthcoming about upgrade fees. And I have to agree that the new interface is worse than the old one.
Like (1)
Version 2.0.2r31
4 answer(s)
Gdevore
Gdevore
17 March 2008
UMJIN- I am not sure what more we can do as far as notifying about upgrades. We sent emails out to all registered users announcing the upgrade back in January as well as our upgrade policy, posted info on our blog, sent our press releases, launched it at MacWorld and were featured on some prominent Mac blogs. If you don't want to upgrade, the downloads for version 1 are right on our downloads page (http://www.screensteps.com/downloads). If you had trouble finding the download url then normally the solution would be to contact us and ask where the download url was instead of accusing us of underhanded practices. You can read our upgrade policy here: http://www.screensteps.com/purchase/#upgrade_policy As far as the UI, we have a few comments that people prefer the previous UI but are far outnumbered by the positive responses we have received. This things are always a matter of opinion so no one is right or wrong. We feel that the new UI great improves the workflow of creating and managing a lot of lessons. If don't, then you are welcome to stay with version 1.
Like
Version 2.0.3b45
Gdevore
Gdevore
17 March 2008
[Reposted to fix some typos.] I am not sure what more we can do as far as notifying about upgrades. We sent emails out to all registered users (except those who had indicated that they did not want to be on our email list) announcing the upgrade back in January as well as our upgrade policy, posted info on our blog, sent out press releases, launched it at MacWorld and were featured on some prominent Mac blogs. If you don't want to upgrade, the downloads for version 1 are right on our downloads page (http://www.screensteps.com/downloads). If you had trouble finding the download url then normally the solution would be to contact us and ask where the download url was instead of accusing us of underhanded practices. You can read our upgrade policy here: http://www.screensteps.com/purchase/#upgrade_policy As far as the UI, we have a few comments that people prefer the previous UI but those are far outnumbered by the positive responses we have received. These things are always a matter of opinion so no one is right or wrong. We feel that the new UI greatly improves the workflow of creating and managing a lot of lessons. If you don't, then you are welcome to stay with version 1.
Like
Version 2.0.3b45
Umijin
Umijin
17 March 2008
I'm sorry, but using the opt out distribution email as your only way of informing users the new version obsoletes the license of the old one doesn't cut it. A "read me" file with the download archive or something similar would help, along with a note with your MacUpdate post of your new version. Although I probably followed the MWSF show news to some degree, your app definitely fell under my radar. I certainly do appreciate the link to the old version, but it should be made obvious for those that made the mistake of overwriting the file with the new one.
Like (1)
Version 2.0.3b45
Gdevore
Gdevore
17 March 2008
UIJIN- So sorry once again. That wasn't our intent. MacUpdate automatically updates this information from change logs that we post on our site. We don't usually post updates here. MacUpdate always has so it never crossed our mind to update the information here. The information is on our website and we figured that was enough but maybe we were wrong. I added some information to the description here on MacUpdate to help clarify for future users. Don't worry, installing version 2 should not have overwritten any of your preferences, registration information or lesson files. You can download and install version 1 and you will be right back where you were. If you want the most current information regarding pricing/upgrading I really suggest checking our website. Sorry again for the confusion we caused you. It wasn't our intent.
Like (1)
Version 2.0.3b45
curlypaws
15 February 2007
If you want to build a tutorial or help for an application, then ScreenSteps is well worth a look. The application allows you to capture screenshots - either using the built-in screenshot utility or your favourite. You can then annotate them and output the resulting instructions as PDF or HTML. The format is very attractive, and it is possible to tailor it too. I'm very impressed with the ease of use of ScreenSteps - it turns what is normally a chore into a quick and easy task. Very much recommended.
Like (1)
Version 1.0.4