PhoneValet Message Center
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Answer/place calls, record calls, keep a call history.   Updater ($169.95)
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PhoneValet revolutionizes the way your busy home or small office uses the telephone. Keep using your existing standard lines and phones and enjoy features usually found only on expensive telephone switches. It's so affordable, easy to install and powerful that some small businesses get a Mac - just to take advantage of it!

PhoneValet includes software and hardware and has over 50 valuable features, including:
  • identifying callers, and getting you ready to talk
  • voice mail with call trees and automated attendant
  • building corporate memory through call
What's New
Version 6.0.5:

PhoneValet Message Center has been discontinued, and also requires special hardware in order to function.

  • Updated for compatibility with OS X 10.7 Lion.
Requirements
Intel/PPC, Mac OS X 10.3.9 or later



MacUpdate - PhoneValet Message Center




  • Ovolab Phlink
    +3

  • Dialectic
    +2
PhoneValet Message... User Discussion (Write a Review)
ver. 6.x:
(9)
Your rating: Now say why...
Overall:
(13)

sort: smiles | time
burypromote

+1
Cartoonasaur commented on 17 Feb 2014
I'm selling the modem and the software I bought in 2009 - first $100 takes it and you can pick it up from me here in San Diego, California or I can ship it.

I will wait a week and then put it on eBay. Contact me through my business website - http://www.caricaturesbydave.com

Good luck!

Dave Stephens
[Version 6.0.5]


burypromote
+2

+1

RobairSF reviewed on 23 Oct 2013
re Mav. I have it working on 10.9, but so far only in the PhoneValet window. That is, I can dial out from the PhoneValet window, no longer from the Contacts app. Sadly (I use both). I have not tested the messages in, but my primary use is for dialing out. If anyone gets this to work in Contacts, let me know. I had to reinstall and reboot a couple times (during the mega-updating - OS, apps, etc. ), but appears to be fine now. Looked at Phone Amego as alternative, and find it very very robust, but not quite as elegant a dial out solution (though many many more options for dialing...). I suspect I'll have to move over to that sometime... Pity PhoneValet was not kept up. Great solution.
[Version 6.0.5]

9 Replies

burypromote
+1

+49
2stepbay replied on 23 Oct 2013
Thanks for the update. PhoneValet opens here too on Mavericks without issue. I use it for recording client consultation sessions. Do not use it via Contacts. Also, I'm using OpenBase v 12.0.5
burypromote

+49
2stepbay replied on 24 Oct 2013
Well I've been getting hangs with PhoneValet, even though I'm using the latest version of OpenBase. This may signal the end of the line for this app. :( Curious if you know of any other apps that record telephone conversations?
burypromote

+1
RobairSF replied on 24 Oct 2013
I don't know of a recording app... just the dialing app Phone Amego. I really wish the PV team would come back for one more round of updates...
burypromote

+12
Don Sykes replied on 07 Dec 2013
Fingers crossed - I just updated to Mavericks and it's running OK for me (had to reinstall the app). It won't dial out through Contacts but you can copy the number and paste it into PhoneValet for dialing. The script I'm using in FMPro for dialing still works. Incoming calls still pop up on my screen (which is what I like best).
burypromote

+1
RobairSF replied on 07 Dec 2013
Still working for me with Mav, but need to reboot sometimes. You also so Cobook for dial out (sits in the menu bar). $9 I think. Works with PhoneValet. FYI.
burypromote

+49
2stepbay replied on 07 Dec 2013
Which version of OpenBase are you using?
burypromote

+1
RobairSF replied on 08 Dec 2013
I don't know. Where to I find OpenBase?
burypromote

+49
2stepbay replied on 08 Dec 2013
OpenBase panel is found in your System Preferences. Download page is here: http://www.openbase.com/index.php/products/downloads

I tried the latest version with Phone Valet (12.0.5) with Mavericks but they didn't play nicely together. Maybe the next Mavericks update will prove a better match.
burypromote

+1
RobairSF replied on 08 Dec 2013
Ah. Thanks. OpenBase 11.0.5 is what I am using. It appears that the latest version is 12.0.7. Not sure I should upgrade if PV is working (sort of) with Mav. Of course, I have no idea what OpenBase is or does.... so, there's that.
burypromote
+1

+49

2stepbay reviewed on 11 Sep 2013
Anyone try Phone Valet 6.0.5 on OS X Mavericks?
[Version 6.0.5]

2 Replies

burypromote
+2

+12
Don Sykes replied on 23 Oct 2013
I'm hoping someone can let us know if it still runs under Mavericks. Love PhoneValet and would hate to lose the use of it.
burypromote
+2

+49
2stepbay replied on 23 Oct 2013
I use PhoneValet mostly on my laptop. With that said, later today I'm going to update Mavericks on my desktop. I'll post back about PhoneValet compatibility.
burypromote
+1

+10

DT2 reviewed on 15 Mar 2013
FYI - OS 10.8.3 - Works OK so far.
I just upgraded from 10.7.4 on my Mac Mini to 10.8.3.

All was working perfectly with 10.7.4.

I had already upgraded to OpenBase 12.0.5 a few weeks ago.

PhoneValet would not open when I first upgraded to 10.8.3. I tried a few restarts, fixed permissions both from within Disk Utility and the OpenBase preferences window - nothing worked.

Next I reinstalled the PhoneValet 6.0.5 dmg file. All has been working perfectly since then. Please note, I did not uninstall PhoneValet first, I just reinstalled over what was already there. No settings or files were lost in the process.

I will update here if there are any problems that pop up.
[Version 6.0.5]

3 Replies

burypromote
+1

+10
DT2 replied on 21 Mar 2013
Just a follow up to say everything is still working as expected. No problems of any kind.

I don't expect any problems at this point because I use PhoneValet for both my home line and business line, so it gets a real workout.
burypromote

+12
Flyboy replied on 05 Jun 2013
Where did you find Openbase 12.0.5?
I have 12.0.4 but don't remember where I found it.
burypromote

+10
DT2 replied on 05 Jun 2013
It's on the openbase.com site. Go under downloads across the top menu. I just went there and noticed it is now up to version 12.0.7. If you update please let us know if it works ok.

FYI - I updated to OS 10.8.4 yesterday and PhoneValet is still working perfectly.
burypromote

Toxdoc1947 reviewed on 27 Jan 2013
SUCCESS WITH ML!!!

I did the previously recommended stuff - upgraded OpenBase, burned some buzzard feathers and a toad skin. No dice.

Then, I uninstalled PV (using the uninstaller in the "extras" folder), reinstalled using PhoneValet 6.0.5.dmg. I had to re-enter serial numbers, rebuild the database from a backup, reboot, and it just works!
[Version 6.0.5]


burypromote

Adrielg reviewed on 04 Nov 2012
This is a fantastic answering system, but I don't need it anymore so I am selling mine:

Check it out on ebay:

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=300809855841
[Version 6.0.5]

1 Reply

burypromote
jriver20 replied on 28 Nov 2012
Hi, I am sorry I heard this message to late cause I wanted to purchased the item. However I did downloaded the program but I do not have an License for it. Can you let me know how I can find a License. I did email the business but not respond as of yet.

Thank you
burypromote

+49

2stepbay reviewed on 27 Jul 2012
I use PhoneValet to record client telephone sessions. I hook up the USB/phone adapter to my MacBook Pro. This way I won't lose the sound file if there is a power outage. Very easy to use. Disappointed the developer has decided to no longer support the app.
[Version 6.0.5]


burypromote

+49

2stepbay reviewed on 20 Jul 2012
Has anyone tested Phone Valet 6.0.5 on OS X Mountain Lion? If so, is it functional?
[Version 6.0.5]

12 Replies

burypromote
+1

+2
LexCan replied on 26 Jul 2012
This site http://roaringapps.com/apps:table/link_to/developer:parliant indicates PhoneValet 6.0.5 works with Mountain Lion. Haven't tried it myself yet, though.
burypromote
+1

+12
Flyboy replied on 27 Jul 2012
I had serious problems and could not get it to work, even though Roaring Apps said it would.
I got a message that I needed a newer version of Openbase. Don’t know how to get that...
Real pity. I love Phonevalet and find it difficult to do w/o it.
burypromote

+49
2stepbay replied on 27 Jul 2012
I have not installed Mountain Lion (yet). So I don't know if this is the remedy. Latest version of OpenBase is 12.0.4. Available here: http://www.openbase.com/index.php/products/downloads

During the installation, it will automatically reference your PhoneValet open base license (from the previous installer). You may see an error message. Ignore it. Once complete, open System Preferences and click on OpenBase, found in the "other" section. As the latest version is 64bit, the panel will open. Click on the license tab. There, you ought to see v 12.0.4. On the bottom left, click on "fix permissions". Once complete, restart the computer and try PhoneValet again. Please post back and let us know if PV now works.
burypromote
+1

+12
Flyboy replied on 27 Jul 2012
Praise Be to 2stepbay.
The Openbase upgrade made the difference. Initially it would not load, but after a restart it started as usual.
I can’t tell you how happy this makes me. You definitely made my day, and more.
Thanks again to you.
burypromote

+49
2stepbay replied on 27 Jul 2012
You're welcome. Very happy to learn PhoneValet works in Mountain Lion!
burypromote

+2
LexCan replied on 28 Jul 2012
Just to confirm - when you view the license area now, does it actually display the previous PhoneValet license? Just want to be sure Open Base is not operating as a 30-day free trial. I ask only because I checked on an OpenBase upgrade using my old PV license, and it indicated a $999 purchase price! Eep! :-)
Hopefully that was just something wonky on their site....
burypromote

+12
Flyboy replied on 28 Jul 2012
Yes to Lexcan’s question. The original license information is displayed and listed as 12.0.4.
I also had the price shock while looking around for an upgrade. I’m still not sure how 2stepbay was able to find it. Glad that he did!
burypromote
Robert Sireno replied on 29 Jul 2012
I just upgraded to Mountain Lion and had to uninstall and reinstall Phone Valet 6.0.5. Then everything seemed to be working fine except it won't speak the caller ID information which was my primary reason for buying it years ago. Anybody have a fix?
burypromote

+10
DT2 replied on 29 Jul 2012
@Robert Sireno says it won't announce caller ID anymore. Can someone please test to see if it will still work with text-to-speach in the profiles section. Thank You.

I hope someone takes over PhoneValet and continues development - it will be a sad day when this program becomes unusable.
burypromote
robbosir replied on 29 Jul 2012
(formerly Robert Sireno, sort of, oops) Woke up this morning and Phone Valet is operating normally or as normally as it ever has. A log standing problem I still have is it doesn't always properly look up caller ID info in my Address Book thru Address Book Integration. As a work around, I manually import the AB into PV via Import To Phonebook periodically.
burypromote
+1

+1
nonam replied on 05 Aug 2012
yes I did manage to get it working on mountain lion and it does still work to a fashion As long as I dont try to save the call to the phonevalet phonebook it works as expected Saving causes the program to crash
It was always an openbase problem although they would not admit it The last version that worked with Lion had an openbase licence included with the phonevalet program The only way I got it to work was with a clean install of ML and a fresh install of of phone valet this installs the correct licence for open base
Otherwise it was the lack of the openbase licence that was causing the problem
Now parliant have also placed a link to update openbase to a version licenced by them If you look in system preferences / openbase the licence tab should say OBEMBPARLIANT-648
license type Parliant If it does not say this you will never get the phonevalet program to work Even after reinstalling it only worked 100% for a few days and then the problem arose with saving to phonebook Personally I am grateful that I am able to carry on using it even in this broken state And I am sorry to say it was me who updated roaring apps to say it was working as at that time it was!!! Both on an external hard drive running ML and on a late 2007 iMac
burypromote
ahundhau replied on 05 Aug 2012
nonam's reply is very helpful, and is the key to getting up and running on Mountain Lion with OpenBase 12.0.4 (latest version, 64-bit) and/or 12.0.2 (32-bit).

If the Parliant registration info is not transferred to your OpenBase 12.0.4 installation, then you will be put on a 30-day demo/trial of OpenBase. PhoneValet would work fine for a while but in 30 days you are out of luck unless you want to pay for a separate OpenBase license. Check your OpenBase license info as nonam suggests, and it will tell you the nature of your license.

I am thinking of setting up a MacMini as a permanent home for PhoneValet. The MacMini would always stay on Lion. To do this and still have the on-screen caller ID notification on other Macs in my network, I would need the PhoneValet Anywhere add-on that Parliant produced. Of course, they don't sell it anymore, and they won't answer e-mails on the subject. Has anyone here bought PhoneValet Anywhere that still has the add-on license code, and has also decided to give up on PhoneValet? If any generous soul can sell me PhoneValet Anywhere, I would be grateful!
burypromote
+1

-4

Nerdnase reviewed on 05 Dec 2011
PhoneValet 6 does not work reliably with Lion AT ALL (new 2011 Mac Mini). There are problems with OpenBase—just look at the reviews for OpenBase to know that things don't look good for PV users (or any program that relies on OpenBase).

I received a rude email from the arrogant CTO of OpenBase, who judging from his ignorance regarding customer service and lack of deductive ability, will not be supplying a workable update in this lifetime. He asked whether I was using a beta; I replied that it was not labeled so. His response: "The download link for 11.0.6 has beta right in the URL.  We'll release it when it is ready."

The first comment simply was not true—the word beta was NOT in the link sent to me. As for the second, it would be a welcome change in company standards if their software were EVER ready for prime time. OpenBase sucks, PhoneValet relies on it, we're out of luck. If we must wait for an OpenBase product to be ready, it will never arrive.
[Version 6.0.5]

8 Replies

burypromote

+60
Qb replied on 22 Dec 2011
Nerdnase: I keep getting "Waiting for the database to respond..." when launching PV in Lion. My installed OB is 11.0.5 - do you feel that the 11.0.6 has fixed such issues? I've looked all over the OpenBase site and even joined the "developer" section but cannot find any download links for newer than 11.0.2. thx
burypromote

-4
Nerdnase replied on 22 Dec 2011
Qb: Sadly, it has not fixed the issues. A stopgap measure that will temporarily fix the "Waiting for the database to respond..." message, and give you intermittent (unreliable) service is to:

1. Quit PV.
2. Open Terminal and enter: sudo /Library/OpenBase/bin/openexec -i
3. Restart your computer.

This is certainly not an acceptable solution (or a solution at all), but I've had PV work for close to a full day after performing those steps.
I'm in the process of looking for a dedicated Snow Leopard Mac Mini just to run PV and some security software. I hope Parliant is entertaining the idea of making this program Open Source.

Sorry I couldn't be of more help.
burypromote

+60
Qb replied on 22 Dec 2011
Oh well - Now at restart I get a different message "The Parliant Telephony Services are not yet running. Do you want to wait or quit PV?"

I've reinstalled PV 6.0.5, repaired permissions, run Cocktail to do the routines, etc. Either time to move on or dedicate an older Mini as you are considering.
burypromote
+1

-4
Nerdnase replied on 22 Dec 2011
Try: http://goo.gl/rRK9e
burypromote

+60
Qb replied on 23 Dec 2011
YES! Thank you. Seems to have (for now) gotten PV back up and running. Thank you again.
burypromote
Guy Hemmings replied on 19 Jul 2012
Phonevalet 6.0.5 works just fine in Lion. Folk who have issues with "waiting for the database to respond" should open the OpenBase Preferences in System Preferences and choose Fix Permissions. That fixed the issue that appeared after moving from 6.0.3 to 6.0.5.

This is an excellent piece of software and hardware which has served me well for the past 7 years—amazing that it still works fine in Lion.

Now I am trying to hunt down another adapter as Parliant are no longer supporting PV…
burypromote

+60
Qb replied on 20 Jul 2012
@guy Hemmings: I wish that worked each and every time for me but it does not. Fixing Open Base permissions from within OB works perhaps 20% of the time. All I can do is repeatedly restart until it launches correctly.
burypromote
Guy Hemmings replied on 20 Jul 2012
@qb: Sorry it hasn't worked for you. Maybe I'm too hasty in my response: I'll wait till I have had it running for a few weeks in Lion to see if it stays stable...

Guy
burypromote

+53
Jeff-Nailen commented on 03 Aug 2011
They're having problems with 6.0.5; 6.0.3 was working fine...I'd wait on 6.0.5 until they get the problem solved...
[Version 6.0.5]


burypromote

+12
Flyboy had trouble on 05 Jun 2013
It appears that OS X 10.8.4 has broken Phonevalet or Openbase.
I have OB 12.0.4 installed and am now getting the dreaded "Waiting for the database to respond."
Does anyone know of an upgrade for OB 12?
I have feared this for sometime. I really hate to lose PhoneValet.
Any help out there?
[Version 6.0.5]

2 Replies

burypromote

+12
Flyboy replied on 05 Jun 2013
Well happy days?
I re-installed OB 12 from a saved .dmg. Also fixed permissions from within the OB app. I restarted several times and it finally started for me. Not sure exactly what the fix was or if it will stay fixed...Hoping.
burypromote

+49
2stepbay replied on 17 Sep 2013
version 12.0.7 is now available, although for some reason it installs 12.0.5. Go to the download page at http://www.openbase.com for the latest version.

Whenever the dreaded "data base" prompt appears, I usually fix the permissions via the OpenBase preference panel, then restart the computer. Usually, PhoneValet functions as intended.BTW I'm using 10..8.5
burypromote

+2
vdanen had trouble on 30 Aug 2009
Don't upgrade to 10.6 if you need this. Their web site indicates that it is basically 99% working on 10.6 but they neglect to tell you that OpenBase doesn't run on 10.6 yet! That's a pretty big omission to make. =( I've upgraded a laptop and mini and they worked well so I upgraded my Power Mac today and was annoyed in the extreme to find out that PhoneValet itself might work 99%, but the freakin' OpenBase database doesn't start. Not cool at all. Be aware before you upgrade and wait for OpenBase to have a 10.6 build and probably a PhoneValet update with the new version. Thank goodness DayLite no longer uses OpenBase or I'd be royally hooped. =)
[Version 6.0.2]



kford rated on 26 Jul 2011

[Version 6.0.5]


Downloads:14,634
Version Downloads:972
Type:Business : Applications
License:Updater
Date:26 Jul 2011
Platform:PPC 32 / Intel 32 / OS X
Price: $169.95
Overall (Version 6.x):
Features:
Ease of Use:
Value:
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PhoneValet revolutionizes the way your busy home or small office uses the telephone. Keep using your existing standard lines and phones and enjoy features usually found only on expensive telephone switches. It's so affordable, easy to install and powerful that some small businesses get a Mac - just to take advantage of it!

PhoneValet includes software and hardware and has over 50 valuable features, including:
  • identifying callers, and getting you ready to talk
  • voice mail with call trees and automated attendant
  • building corporate memory through call histories and recordings
  • accurate and powerful dialing


Awarded an "Eddy" editor's choice award by Macworld Magazine, and winner of 2 best of show awards at Macworld Expo! PhoneValet revolutionizes the way your small business uses the phone. Let it answer, log, record, route, transfer, place and email calls for you today. A true solution that reduces frustration as it saves you time and money.


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