PhoneValet Message Center

Name: PhoneValet Message Center
Price: 169.95 $
Rating: 3.8333 (1 reviews)

6.0.5

26 July 2011

Answer/place calls, record calls, keep a call history.

Overview

PhoneValet revolutionizes the way your busy home or small office uses the telephone. Keep using your existing standard lines and phones and enjoy features usually found only on expensive telephone switches. It's so affordable, easy to install and powerful that some small businesses get a Mac - just to take advantage of it!

PhoneValet includes software and hardware and has over 50 valuable features, including:

identifying callers, and getting you ready to talk
voice mail with call trees and automated attendant
building corporate memory through call histories and recordings
accurate and powerful dialing

Awarded an "Eddy" editor's choice award by Macworld Magazine, and winner of 2 best of show awards at Macworld Expo! PhoneValet revolutionizes the way your small business uses the phone. Let it answer, log, record, route, transfer, place and email calls for you today. A true solution that reduces frustration as it saves you time and money.

What's new in PhoneValet Message Center

Version 6.0.5:

PhoneValet Message Center has been discontinued, and also requires special hardware in order to function.

Updated for compatibility with OS X 10.7 Lion.

PhoneValet Message Center Screenshots

24 PhoneValet Message Center Reviews

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I have been a long time use user of Phone Valet and was happy with it up until about six months ago. I retired my PowerMac G5 which was running MacOS 10.5 and bought a new MacPro running MacOS 10.6 and that's where my tale of woe begins. First, the Phone Valet software required a PAID upgrade to work with my new computer. And it did. For a short time. Now, Phone Valet regularly neglects to record calls and has become entirely unreliable. I've written to their technical support team about it many times and they tell me it's Apple's problem and there's nothing they can do about it. Whether that's true or not, I'm stuck with a system that I paid a LOT of money for (I have two phone lines and had to buy a separate Phone Valet license for each, plus the cost of the "upgrade") and that is essentially unusable. Phone Valet assures me that this problem is not widespread. That's not much reassurance, as it only tells me that they're not making solving it a priority. So, I'm marooned with this very expensive (and useless) hardware and software. I wholeheartedly DO NOT recommend this product as, with my case, it can work beautifully for awhile and then either their upgrade or Apple's can render it useless and there's nothing they'll do to remedy it. DO NOT PURCHASE.

Like (2)

Version 6.0.3

DT2

15 June 2014

Has anybody been successful in upgrading OpenBase in PhoneValet to anything higher than v12.0.5? It's now up to v12.0.9. Also does anybody want to sell a PhoneValet adapter? I want to add another line.

Version 6.0.5

Cartoonasaur

18 February 2014

I'm selling the modem and the software I bought in 2009 - first $100 takes it and you can pick it up from me here in San Diego, California or I can ship it. I will wait a week and then put it on eBay. Contact me through my business website - http://www.caricaturesbydave.com Good luck! Dave Stephens

Version 6.0.5

re Mav. I have it working on 10.9, but so far only in the PhoneValet window. That is, I can dial out from the PhoneValet window, no longer from the Contacts app. Sadly (I use both). I have not tested the messages in, but my primary use is for dialing out. If anyone gets this to work in Contacts, let me know. I had to reinstall and reboot a couple times (during the mega-updating - OS, apps, etc. ), but appears to be fine now. Looked at Phone Amego as alternative, and find it very very robust, but not quite as elegant a dial out solution (though many many more options for dialing...). I suspect I'll have to move over to that sometime... Pity PhoneValet was not kept up. Great solution.

Like (2)

Version 6.0.5

9 answer(s)

2stepbay

23 October 2013

Thanks for the update. PhoneValet opens here too on Mavericks without issue. I use it for recording client consultation sessions. Do not use it via Contacts. Also, I'm using OpenBase v 12.0.5

Like (1)

2stepbay

24 October 2013

Well I've been getting hangs with PhoneValet, even though I'm using the latest version of OpenBase. This may signal the end of the line for this app. :( Curious if you know of any other apps that record telephone conversations?

RobairSF

24 October 2013

I don't know of a recording app... just the dialing app Phone Amego. I really wish the PV team would come back for one more round of updates...

Don-Sykes

07 December 2013

Fingers crossed - I just updated to Mavericks and it's running OK for me (had to reinstall the app). It won't dial out through Contacts but you can copy the number and paste it into PhoneValet for dialing. The script I'm using in FMPro for dialing still works. Incoming calls still pop up on my screen (which is what I like best).

RobairSF

08 December 2013

Still working for me with Mav, but need to reboot sometimes. You also so Cobook for dial out (sits in the menu bar). $9 I think. Works with PhoneValet. FYI.

2stepbay

08 December 2013

Which version of OpenBase are you using?

RobairSF

08 December 2013

I don't know. Where to I find OpenBase?

2stepbay

08 December 2013

OpenBase panel is found in your System Preferences. Download page is here: http://www.openbase.com/index.php/products/downloads I tried the latest version with Phone Valet (12.0.5) with Mavericks but they didn't play nicely together. Maybe the next Mavericks update will prove a better match.

RobairSF

08 December 2013

Ah. Thanks. OpenBase 11.0.5 is what I am using. It appears that the latest version is 12.0.7. Not sure I should upgrade if PV is working (sort of) with Mav. Of course, I have no idea what OpenBase is or does.... so, there's that.

Anyone try Phone Valet 6.0.5 on OS X Mavericks?

Like (1)

Version 6.0.5

2 answer(s)

Don-Sykes

23 October 2013

I'm hoping someone can let us know if it still runs under Mavericks. Love PhoneValet and would hate to lose the use of it.

Like (2)

2stepbay

23 October 2013

I use PhoneValet mostly on my laptop. With that said, later today I'm going to update Mavericks on my desktop. I'll post back about PhoneValet compatibility.

Like (2)

phillipbj

06 June 2013

It appears that OS X 10.8.4 has broken Phonevalet or Openbase. I have OB 12.0.4 installed and am now getting the dreaded "Waiting for the database to respond." Does anyone know of an upgrade for OB 12? I have feared this for sometime. I really hate to lose PhoneValet. Any help out there?

Version 6.0.5

2 answer(s)

phillipbj

06 June 2013

Well happy days? I re-installed OB 12 from a saved .dmg. Also fixed permissions from within the OB app. I restarted several times and it finally started for me. Not sure exactly what the fix was or if it will stay fixed...Hoping.

2stepbay

17 September 2013

version 12.0.7 is now available, although for some reason it installs 12.0.5. Go to the download page at http://www.openbase.com for the latest version. Whenever the dreaded "data base" prompt appears, I usually fix the permissions via the OpenBase preference panel, then restart the computer. Usually, PhoneValet functions as intended.BTW I'm using 10..8.5

FYI - OS 10.8.3 - Works OK so far. I just upgraded from 10.7.4 on my Mac Mini to 10.8.3. All was working perfectly with 10.7.4. I had already upgraded to OpenBase 12.0.5 a few weeks ago. PhoneValet would not open when I first upgraded to 10.8.3. I tried a few restarts, fixed permissions both from within Disk Utility and the OpenBase preferences window - nothing worked. Next I reinstalled the PhoneValet 6.0.5 dmg file. All has been working perfectly since then. Please note, I did not uninstall PhoneValet first, I just reinstalled over what was already there. No settings or files were lost in the process. I will update here if there are any problems that pop up.

Like (1)

Version 6.0.5

3 answer(s)

DT2

21 March 2013

Just a follow up to say everything is still working as expected. No problems of any kind. I don't expect any problems at this point because I use PhoneValet for both my home line and business line, so it gets a real workout.

Like (1)

phillipbj

06 June 2013

Where did you find Openbase 12.0.5? I have 12.0.4 but don't remember where I found it.

DT2

06 June 2013

It's on the openbase.com site. Go under downloads across the top menu. I just went there and noticed it is now up to version 12.0.7. If you update please let us know if it works ok. FYI - I updated to OS 10.8.4 yesterday and PhoneValet is still working perfectly.

SUCCESS WITH ML!!! I did the previously recommended stuff - upgraded OpenBase, burned some buzzard feathers and a toad skin. No dice. Then, I uninstalled PV (using the uninstaller in the "extras" folder), reinstalled using PhoneValet 6.0.5.dmg. I had to re-enter serial numbers, rebuild the database from a backup, reboot, and it just works!

Version 6.0.5

This is a fantastic answering system, but I don't need it anymore so I am selling mine: Check it out on ebay: http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=300809855841

Version 6.0.5

1 answer(s)

jriver20

28 November 2012

Hi, I am sorry I heard this message to late cause I wanted to purchased the item. However I did downloaded the program but I do not have an License for it. Can you let me know how I can find a License. I did email the business but not respond as of yet. Thank you

I use PhoneValet to record client telephone sessions. I hook up the USB/phone adapter to my MacBook Pro. This way I won't lose the sound file if there is a power outage. Very easy to use. Disappointed the developer has decided to no longer support the app.

Version 6.0.5

Has anyone tested Phone Valet 6.0.5 on OS X Mountain Lion? If so, is it functional?

Version 6.0.5

12 answer(s)

LexCan

26 July 2012

This site http://roaringapps.com/apps:table/link_to/developer:parliant indicates PhoneValet 6.0.5 works with Mountain Lion. Haven't tried it myself yet, though.

Like (1)

phillipbj

27 July 2012

I had serious problems and could not get it to work, even though Roaring Apps said it would. I got a message that I needed a newer version of Openbase. Don’t know how to get that... Real pity. I love Phonevalet and find it difficult to do w/o it.

Like (1)

2stepbay

27 July 2012

I have not installed Mountain Lion (yet). So I don't know if this is the remedy. Latest version of OpenBase is 12.0.4. Available here: http://www.openbase.com/index.php/products/downloads During the installation, it will automatically reference your PhoneValet open base license (from the previous installer). You may see an error message. Ignore it. Once complete, open System Preferences and click on OpenBase, found in the "other" section. As the latest version is 64bit, the panel will open. Click on the license tab. There, you ought to see v 12.0.4. On the bottom left, click on "fix permissions". Once complete, restart the computer and try PhoneValet again. Please post back and let us know if PV now works.

phillipbj

27 July 2012

Praise Be to 2stepbay. The Openbase upgrade made the difference. Initially it would not load, but after a restart it started as usual. I can’t tell you how happy this makes me. You definitely made my day, and more. Thanks again to you.

Like (1)

2stepbay

27 July 2012

You're welcome. Very happy to learn PhoneValet works in Mountain Lion!

LexCan

28 July 2012

Just to confirm - when you view the license area now, does it actually display the previous PhoneValet license? Just want to be sure Open Base is not operating as a 30-day free trial. I ask only because I checked on an OpenBase upgrade using my old PV license, and it indicated a $999 purchase price! Eep! :-) Hopefully that was just something wonky on their site....

phillipbj

28 July 2012

Yes to Lexcan’s question. The original license information is displayed and listed as 12.0.4. I also had the price shock while looking around for an upgrade. I’m still not sure how 2stepbay was able to find it. Glad that he did!

Robert-Sireno

29 July 2012

I just upgraded to Mountain Lion and had to uninstall and reinstall Phone Valet 6.0.5. Then everything seemed to be working fine except it won't speak the caller ID information which was my primary reason for buying it years ago. Anybody have a fix?

DT2

29 July 2012

@Robert Sireno says it won't announce caller ID anymore. Can someone please test to see if it will still work with text-to-speach in the profiles section. Thank You. I hope someone takes over PhoneValet and continues development - it will be a sad day when this program becomes unusable.

robbosir

29 July 2012

(formerly Robert Sireno, sort of, oops) Woke up this morning and Phone Valet is operating normally or as normally as it ever has. A log standing problem I still have is it doesn't always properly look up caller ID info in my Address Book thru Address Book Integration. As a work around, I manually import the AB into PV via Import To Phonebook periodically.

nonam

05 August 2012

yes I did manage to get it working on mountain lion and it does still work to a fashion As long as I dont try to save the call to the phonevalet phonebook it works as expected Saving causes the program to crash It was always an openbase problem although they would not admit it The last version that worked with Lion had an openbase licence included with the phonevalet program The only way I got it to work was with a clean install of ML and a fresh install of of phone valet this installs the correct licence for open base Otherwise it was the lack of the openbase licence that was causing the problem Now parliant have also placed a link to update openbase to a version licenced by them If you look in system preferences / openbase the licence tab should say OBEMBPARLIANT-648 license type Parliant If it does not say this you will never get the phonevalet program to work Even after reinstalling it only worked 100% for a few days and then the problem arose with saving to phonebook Personally I am grateful that I am able to carry on using it even in this broken state And I am sorry to say it was me who updated roaring apps to say it was working as at that time it was!!! Both on an external hard drive running ML and on a late 2007 iMac

Like (1)

ahundhau

06 August 2012

nonam's reply is very helpful, and is the key to getting up and running on Mountain Lion with OpenBase 12.0.4 (latest version, 64-bit) and/or 12.0.2 (32-bit). If the Parliant registration info is not transferred to your OpenBase 12.0.4 installation, then you will be put on a 30-day demo/trial of OpenBase. PhoneValet would work fine for a while but in 30 days you are out of luck unless you want to pay for a separate OpenBase license. Check your OpenBase license info as nonam suggests, and it will tell you the nature of your license. I am thinking of setting up a MacMini as a permanent home for PhoneValet. The MacMini would always stay on Lion. To do this and still have the on-screen caller ID notification on other Macs in my network, I would need the PhoneValet Anywhere add-on that Parliant produced. Of course, they don't sell it anymore, and they won't answer e-mails on the subject. Has anyone here bought PhoneValet Anywhere that still has the add-on license code, and has also decided to give up on PhoneValet? If any generous soul can sell me PhoneValet Anywhere, I would be grateful!

PhoneValet Message Center

Overview

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