PhoneValet Message Center
PhoneValet Message Center
6.0.5

3.8

HomeBusinessApplicationsPhoneValet Message Center
PhoneValet Message Center free download for Mac

PhoneValet Message Center6.0.5

26 July 2011

Answer/place calls, record calls, keep a call history.

Overview

PhoneValet revolutionizes the way your busy home or small office uses the telephone. Keep using your existing standard lines and phones and enjoy features usually found only on expensive telephone switches. It's so affordable, easy to install and powerful that some small businesses get a Mac - just to take advantage of it!

PhoneValet includes software and hardware and has over 50 valuable features, including:

  • identifying callers, and getting you ready to talk
  • voice mail with call trees and automated attendant
  • building corporate memory through call histories and recordings
  • accurate and powerful dialing

Awarded an "Eddy" editor's choice award by Macworld Magazine, and winner of 2 best of show awards at Macworld Expo! PhoneValet revolutionizes the way your small business uses the phone. Let it answer, log, record, route, transfer, place and email calls for you today. A true solution that reduces frustration as it saves you time and money.

What's new in PhoneValet Message Center

Version 6.0.5:

PhoneValet Message Center has been discontinued, and also requires special hardware in order to function.

  • Updated for compatibility with OS X 10.7 Lion.

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How would you rate PhoneValet Message Center app?

24 Reviews of PhoneValet Message Center

1
scott93933
20 April 2011
Version: 6.0.3

Most helpful

I have been a long time use user of Phone Valet and was happy with it up until about six months ago. I retired my PowerMac G5 which was running MacOS 10.5 and bought a new MacPro running MacOS 10.6 and that's where my tale of woe begins. First, the Phone Valet software required a PAID upgrade to work with my new computer. And it did. For a short time. Now, Phone Valet regularly neglects to record calls and has become entirely unreliable. I've written to their technical support team about it many times and they tell me it's Apple's problem and there's nothing they can do about it. Whether that's true or not, I'm stuck with a system that I paid a LOT of money for (I have two phone lines and had to buy a separate Phone Valet license for each, plus the cost of the "upgrade") and that is essentially unusable. Phone Valet assures me that this problem is not widespread. That's not much reassurance, as it only tells me that they're not making solving it a priority. So, I'm marooned with this very expensive (and useless) hardware and software. I wholeheartedly DO NOT recommend this product as, with my case, it can work beautifully for awhile and then either their upgrade or Apple's can render it useless and there's nothing they'll do to remedy it. DO NOT PURCHASE.
(2)
DT2
15 June 2014
Version: 6.0.5
Has anybody been successful in upgrading OpenBase in PhoneValet to anything higher than v12.0.5? It's now up to v12.0.9. Also does anybody want to sell a PhoneValet adapter? I want to add another line.
(0)
Cartoonasaur
18 February 2014
Version: 6.0.5
I'm selling the modem and the software I bought in 2009 - first $100 takes it and you can pick it up from me here in San Diego, California or I can ship it. I will wait a week and then put it on eBay. Contact me through my business website - http://www.caricaturesbydave.com Good luck! Dave Stephens
(0)
4
RobairSF
23 October 2013
Version: 6.0.5
re Mav. I have it working on 10.9, but so far only in the PhoneValet window. That is, I can dial out from the PhoneValet window, no longer from the Contacts app. Sadly (I use both). I have not tested the messages in, but my primary use is for dialing out. If anyone gets this to work in Contacts, let me know. I had to reinstall and reboot a couple times (during the mega-updating - OS, apps, etc. ), but appears to be fine now. Looked at Phone Amego as alternative, and find it very very robust, but not quite as elegant a dial out solution (though many many more options for dialing...). I suspect I'll have to move over to that sometime... Pity PhoneValet was not kept up. Great solution.
(2)
Show comments (9)
5
2stepbay
11 September 2013
Version: 6.0.5
Anyone try Phone Valet 6.0.5 on OS X Mavericks?
(1)
Show comments (2)
phillipbj
06 June 2013
Version: 6.0.5
It appears that OS X 10.8.4 has broken Phonevalet or Openbase. I have OB 12.0.4 installed and am now getting the dreaded "Waiting for the database to respond." Does anyone know of an upgrade for OB 12? I have feared this for sometime. I really hate to lose PhoneValet. Any help out there?
(0)
Show comments (2)
5
DT2
16 March 2013
Version: 6.0.5
FYI - OS 10.8.3 - Works OK so far. I just upgraded from 10.7.4 on my Mac Mini to 10.8.3. All was working perfectly with 10.7.4. I had already upgraded to OpenBase 12.0.5 a few weeks ago. PhoneValet would not open when I first upgraded to 10.8.3. I tried a few restarts, fixed permissions both from within Disk Utility and the OpenBase preferences window - nothing worked. Next I reinstalled the PhoneValet 6.0.5 dmg file. All has been working perfectly since then. Please note, I did not uninstall PhoneValet first, I just reinstalled over what was already there. No settings or files were lost in the process. I will update here if there are any problems that pop up.
(1)
Show comments (3)
4.5
Toxdoc1947
27 January 2013
Version: 6.0.5
SUCCESS WITH ML!!! I did the previously recommended stuff - upgraded OpenBase, burned some buzzard feathers and a toad skin. No dice. Then, I uninstalled PV (using the uninstaller in the "extras" folder), reinstalled using PhoneValet 6.0.5.dmg. I had to re-enter serial numbers, rebuild the database from a backup, reboot, and it just works!
(0)
4
Adrielg
04 November 2012
Version: 6.0.5
This is a fantastic answering system, but I don't need it anymore so I am selling mine: Check it out on ebay: http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=300809855841
(0)
Show comment (1)
5
2stepbay
27 July 2012
Version: 6.0.5
I use PhoneValet to record client telephone sessions. I hook up the USB/phone adapter to my MacBook Pro. This way I won't lose the sound file if there is a power outage. Very easy to use. Disappointed the developer has decided to no longer support the app.
(0)
5
2stepbay
20 July 2012
Version: 6.0.5
Has anyone tested Phone Valet 6.0.5 on OS X Mountain Lion? If so, is it functional?
(0)
Show comments (12)
1
Nerdnase
05 December 2011
Version: 6.0.5
PhoneValet 6 does not work reliably with Lion AT ALL (new 2011 Mac Mini). There are problems with OpenBase—just look at the reviews for OpenBase to know that things don't look good for PV users (or any program that relies on OpenBase). I received a rude email from the arrogant CTO of OpenBase, who judging from his ignorance regarding customer service and lack of deductive ability, will not be supplying a workable update in this lifetime. He asked whether I was using a beta; I replied that it was not labeled so. His response: "The download link for 11.0.6 has beta right in the URL.  We'll release it when it is ready." The first comment simply was not true—the word beta was NOT in the link sent to me. As for the second, it would be a welcome change in company standards if their software were EVER ready for prime time. OpenBase sucks, PhoneValet relies on it, we're out of luck. If we must wait for an OpenBase product to be ready, it will never arrive.
(1)
Show comments (8)
Jeff-Nailen
04 August 2011
Version: 6.0.5
They're having problems with 6.0.5; 6.0.3 was working fine...I'd wait on 6.0.5 until they get the problem solved...
(0)
qb
15 July 2011
Version: 6.0.3
http://www.phonevalet.com/center/support/lion.html states that PhoneValet is discontinued and currently is NOT compatible with Lion. It also says they are testing an update. I sure hope they fix it: I used the single line - home edition until they blamed APple for a problem and I was forced to move to the much more expensive "Message Center" and pay for the swap and their phone dongle. I've had a continuous problem with that app not quitting - I always have to force quit it. Support has never been helpful despite the number of times I contacted them. But if I can get Lion compatibility and several more years of use then I will be satisfied enough.
(0)
Show comment (1)
1
scott93933
20 April 2011
Version: 6.0.3
I have been a long time use user of Phone Valet and was happy with it up until about six months ago. I retired my PowerMac G5 which was running MacOS 10.5 and bought a new MacPro running MacOS 10.6 and that's where my tale of woe begins. First, the Phone Valet software required a PAID upgrade to work with my new computer. And it did. For a short time. Now, Phone Valet regularly neglects to record calls and has become entirely unreliable. I've written to their technical support team about it many times and they tell me it's Apple's problem and there's nothing they can do about it. Whether that's true or not, I'm stuck with a system that I paid a LOT of money for (I have two phone lines and had to buy a separate Phone Valet license for each, plus the cost of the "upgrade") and that is essentially unusable. Phone Valet assures me that this problem is not widespread. That's not much reassurance, as it only tells me that they're not making solving it a priority. So, I'm marooned with this very expensive (and useless) hardware and software. I wholeheartedly DO NOT recommend this product as, with my case, it can work beautifully for awhile and then either their upgrade or Apple's can render it useless and there's nothing they'll do to remedy it. DO NOT PURCHASE.
(2)
Show comment (1)
Vdanen
30 August 2009
Version: 6.0.2
Don't upgrade to 10.6 if you need this. Their web site indicates that it is basically 99% working on 10.6 but they neglect to tell you that OpenBase doesn't run on 10.6 yet! That's a pretty big omission to make. =( I've upgraded a laptop and mini and they worked well so I upgraded my Power Mac today and was annoyed in the extreme to find out that PhoneValet itself might work 99%, but the freakin' OpenBase database doesn't start. Not cool at all. Be aware before you upgrade and wait for OpenBase to have a 10.6 build and probably a PhoneValet update with the new version. Thank goodness DayLite no longer uses OpenBase or I'd be royally hooped. =)
(0)
dwp-1
03 June 2009
Version: 6.0
I am a long time user of PhoneValet and love it. I have upgraded every major release since version 2, for the usual $39.00. I have to admit I use it for home but I can't find any changes worth the $39.00 upgrade in version 6. Looks exactly like version 4 with a couple new preferences. Really Disappointed!!!!!
(0)
2
Maczillllla
27 January 2008
Version: 5.3.2
I have been having problems trying to configure Phonevalet Anywhere. I've gone back and forth with emails and am getting nowhere. At Macworld I met the owner and told him about my problems. I said his instructions on his website were difficult to understand, especially for a novice like me. His response to that was, "That's a fair comment." He said that configuring is confusing, but that if someone were knowledgeable on the subject it should take about three minute to set up Anywhere. I asked him if I could call him directly and have him walk me through it. His reply was, "Not really." I've spent $169.95 for the software and $59.95 for Anywhere and that is all I get.
(1)
4.75
Nicotine
27 April 2006
Version: 4.0.3
This software/hardware combo works as advertised, running 24/7 on my G5 for over a year. Was pleased to note that it also works just fine with my Speakeasy VOIP service. Had an initial problem with caller ID not working but they sent me a replacement USB adapter and all was well.
(0)
4.5
Anonymous
13 May 2005
Version: 2.2.1
This software functions as advertised. I just got it and put it on a Mac Mini. Caller ID works fine (maybe those who can't get it to work don't subscribe to caller id?). I was used to Angel.com's service and menu system and I must admit I was spoiled by it. Although it could be far more powerful, the software is lacking. You can call in and have folks press 0-9 to get a given mailbox, but you have no real true MENU TREE of systems and options. Applescripts ONLY work for those who use "back end codes" and not standard menu tree functions. They do offer a 30-day money back, so I am debating on keeping it or sending it back. If I hadn't had the previous experience I would probably really like this software. I am sure I can imagine some back-end applescript functions and will probably keep it for that purpose. Anyone expecting a better speech synthesis, you can find better, but not much. It wouldn't take a rocket scientist to use some other software to make your announcements and use those in this software. So... aside from other reviews, it runs exactly as advertised and don't expect anymore.
(0)
1
Frank
24 January 2005
Version: 2.1.2
I wish I'd read your review BEFORE is blew $200 on Parliant's PhoneValet. Your rwview matched my experience exactly! I feel like I've been robbed of my money and the time over the last two weeks I.v spent trying toi get this ripoff to function as advertised.
(0)
4.75
wdaniel
22 January 2005
Version: 2.1.2
We have had a much different experience than the previous post. We've had this since it came out, in fact we pre-ordered it because of our positive experience with the previous 1.x version. I don't like to sit on hold forever on the phone waiting for phone support, I've had very timely email responses from this company with our questions which regarded OpenBase that is also used by another program on our system. Caller ID works fine, in fact we always update it with correct information so that when calls come in that don't have correct or usable phone company ID, PhoneValet puts the correct name on the screen that does pop up for every call. We have iTunes running all day and PhoneValet always pauses it when the phone rings, and starts it again when the call is finished. We call in to pick up messages and that works fine too. Every time they put out an update, they add features we were wishing we had. All around we've been very please with this software and look forward to future releases.
(0)
2
Anonymous
16 January 2005
Version: 2.1.2
Judging by the dates of the reviews, this product needs a serious update for the latest version of OS X. I bought this product less than 4 days ago and found out a couple of things: 1. No way to actually speak with a tech support person. At $200 a pop, that's inexcusable. You have to fill out a form (and then they reply with even more questions that a simple phone call would have solved (if solveable) within a matter of minutes. 2. You do not get the Now Software PIM, only a time-limited demo. At $200, they could at least give you a single-user license. 3. After spending more hours than I care to think about, I still can't get the Caller ID function to work, even though I have the service (U.S.), had all my friends call me to test it, and did a complete and clean system reinstall (10.3.7). Nothing. Reinstalled the software four times. No good. 4. The notification window does NOT pop up when someone calls. Regardless of settings. No big deal, because it doesn't tell you who called anyways! 5. Call the Parliant number located in the application's address book (it's the only one listed when you first install). No matter what option you choose when calling that number, you get a recording. Any time during the day. 6. There is NO uninstaller. Have fun finding all the files it dumps throughout our system. Startup items, account preferences startup items, not to mention the openbase framework and application support files. 7. Want to use Apple's built-in speech synthesizer? Forget it. It may sound passable on your computer's speakers, but the person at the other end is going to hear a barely understandable message. Trust me. Want to go back to the default greeting it ships with (and sounds fairly good), good luck finding it. As the tech support person told me after he finally got back to me, "I'll put in a request for us to install a copy of the original greeting on-disk somewhere and document it." I could go on, but I think anyone reading this gets the point. I've already asked for a return on the product, and I will be switching/testing the new release of Parliant's only other real competitor. My best advice: Until this company realizes that at the price they are charging, with no updates to speak of for the latest version of OS X, and the horrible system for getting tech support, do not bother with this buggy product. And if you're looking for an online support forum at their website, forget it. Just like the manual (which I read so many times I think I memorized it), the support section is nothing more than a sales pitch for the company's product. Spend your money elsewhere. And maybe they'll get the hint.
(0)
Anonymous
12 July 2004
Version: 2.0
Hi - Apple's built-in modems do not support voice or Caller ID features, and so can't really be used for building answering machine software. We specially designed the PhoneValet hardware device to provide robust features and not bog down the Mac's processor when running.
(0)
Eddy-Ringsmuth
02 July 2004
Version: 2.0
man, if only they made software like this that worked off ur existing modem. now that would be cool. i'd buy it in a heartbeat.
(0)
Show comments (2)
$169.95

3.8

App requirements: 
  • Intel 32
  • PPC 32
  • Mac OS X 10.3.9 or later

Downloaded & Installed 15,008 times

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