First of all, I'm new to Cookie Stumbler. After reading reviews on it compared to other applications like it I choose to purchase a license, but I should not have relied on reviews and used the trial version before exchanging my money for this crapware!
Second, I purchased a two year license because it was only a few dollars more than a one year license. That is the one good thing I experienced with this piece of crap!
Third, after I completed my purchase I received a few emails from the developer. One email contained login details. So I promptly logged in to change the given password to a password of my own creation. Would you believe it took more than four attempts for the new password to complete.
Fourth, I installed the software and attempted to register it according to instructions in one of the emails mentioned above. Albeit, I tried to register with the password I created. Would you believe this piece of crap gave me a login error?
Fifth, I contacted support and explained my situation and asked for assistance. I haven't heard from them, and at this point their assistance is no longer welcomed. Their website's change password form sucks! Their application sucks (more on this below)! Their support sucks because it is non-existent!
Sixth, after waiting several days without any response from support I decided to look for a solution on my own. The only relevant documentation I found on their site instructed me to login to my account and change my password, and use the new login details to register via the application. WTF? Isn't this what I did on day one? Idiots!
Seventh, with no other alternative I attempted the password change advise AGAIN; although I did this on my own on day one. Would you believe it took several attempts to change my password again? But would you believe the application accepted my newest password? I couldn't believe it myself. It must have been a classic Kodak moment!
Eighth, I read the help file from the application's Help Menu. As far as I'm concerned its instructions were easy enough to grasp and apply. But this is crapware, remember! For example, it gives specific instructions on how to import data from Cookie, another application that manages cookies and such. On my first and every other attempt to import data from Cookie Cookie Stumbler crashed. Cookie Stumbler crashed when attempting to click on new tab views on the tab bar. Cookie Stumbler crashed when attempting to launch Cookie Stumbler from LaunchPad.
I could go on without exaggeration, but why, Cookie Stumbler is crapware. It sucks! Steer clear from it at all costs. It is not readily supported. I really want my money back. But the developer is non-repsonsive. I wonder if this review is a solitary remedy. You suck, and I wrote about it! Put that in your limited studio!