Phone Amego for Mac

1.5.05

1.5.05

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Extremely inadequate setup information for land line connection. Could not get it to work with information from downloaded app. :-(

I updated to Phone Amego from Dialelectric, which appears to be out of business, and I'm happy I did. The program is an improvement. It's faster and easier to use. The developer is friendly and responsive to questions. One minor improvement would sort numbers if Favorites. Thank-you, Peter.

What would otherwise be a must-have telephony app is absolutely ruined by tying it to Bluetooth with its range limitations. If this could be retooled so that it ran over a household's wireless LAN (Apple's rather crude and nasty FaceTIme seems to be the only telephony app that can currently do this) it would be an incredible product). As it is, it's like making a man run a 100-yard dash with a cinder block strapped to his ankle.

If you make a living on the phone, this is crucial software. The developer is attentive and top notch. Every time I've had a problem, he was there to address it, within hours. He has also added a feature or two based on a special request. I have it running on a computer that's tucked away in a closet. It monitors several phone lines and places an entry into Calendar & Daylite, documenting the call (received or made) date, time, duration and CID info. That alone is worth the subscription. There are many more features for "power users" but that automatic call documentation is my personal favorite.

Hmmmm.... Just went to apply this latest update and was given a nasty message. I am now very confused, disappointed and pissed off. I am now presented with a notice on launch that my licence has expired. This is news to me. I went back through my receipt and licence correspondence and no mention of any time limit is mentioned anywhere. Indeed even the page I am directed to renew my licence makes no mention that this software is actually Vapourware! I too have had mixed results with this software over the last two years. It crashed for almost a year on launch so I had no choice to stop using it. When I saw the upgrade I thought it may be possible that it may start working again. But now I’m being asked to pay again. I’m having to reconsider the viability of paying more money for software that when it works is actually very good but unfortunately every time the is a system upgrade it can go dark for many months at a time. If I wasn't being deceived in to thinking I had a licence and not Vapourware I might reconsider but I suspect this model is seeing them loose a lot of customers. And I think unless they reconsider this strategy I will be another one and deem this to be abandonware.

Great little app that fills a big need. PhoneAmigo allows me to handle most of my automated telephone calling and incoming call review right from my desktop or menu bar. Would be nice if it could record calls like Parliant Phone Valet used to, alas. Nevertheless, so many features are packed into this little app, that it's well worth the money, imo. Only issue is that as of 10/10/15 it does not seem to be compatible with El Capitan yet, but I'm sure the developer is working on it. Meanwhile, 5 stars!

Small print, is you have to renew your licence every 2 years!!! I only found that out the hard way the other day when I opened the app for the first time in months... the app crashes so often, out of the 2 years I had it, I probably only used it for 2 months in total... I just got fed up with the crashes. The developer blames Apple Bluetooth protocols.... crApp...

I know that most posts here are older - but I didn't buy this from the App Store. I bought from the developer, so I'm letting you know how this software is NOW. I've used this software for a long time. I don't use all the "power" features (there are very many), but with my MacPro tower (2012 model) and a very inexpensive USB modem, I get a ton of telephony features that are sorely lacking in the OS. Even more importantly, there've been several times over the years in which I encountered some technical issues and had some questions. With so many companies, I've learned not to expect much in that area - but THIS DEVELOPER IS VERY VERY HELPFUL AND RESPONSIVE! As a person who deals with tech support in so many areas, so frequently - Sustainable Softworks' support stands out from the crowd.

This program offers many features! I've had it for about a year now. I just started realizing all of the powerful features this program provides. Recently, something changed and I couldn't use the Call back feature on Google Voice. I contacted Sustworks.com with the problem and they were right on the problem with changes to the program. I'm now using all of the features of this program. I highly suggest it! I think this is the only telephony program left. Either way, it's a sure keeper!

Hey Peter, I am your long time customer. Just upgraded from version 1.4c4 and now it doesn't block the calls from numbers in my local lookup file that are marked as blocked. If I restore the app from backup it starts working. Thanks in advance for any assistance. Basically now I cannot use latest 1.4.10 version as my main use is for blocking telemarketers. Posted this to troubleshooting section but nobody replied, so posting here.