Phone Amego

Name: Phone Amego
Price: 29.99 $
Rating: 3.9688 (11 reviews)

1.4.44

30 September 2018

Multi-featured phone integration for Macs.

Overview

Phone Amego is the missing Mac telephony link that makes it easy to integrate your phones with your Macs and your data.

Features

On screen caller ID with optional voice announcement (including Contacts search and web reverse lookup).
Dial calls from your Address Book, Daylite, or selected text.
Keep notes on each call organized by caller in a shared database (lightweight CRM).
Flexible call logging and accounting.
See incoming SMS on your Mac without reaching for your phone.
Works with many popular phones and services including cell phones, landlines, and VoIP.

What's Different About Phone Amego

It provides full monitoring and control for both dialing and caller ID.
It embraces the iPhone and the Internet.
It includes a lightweight CRM that integrates with other tools as needed.
It focusses on Mac-to-phone integration, not trying to be another phone or answering machine

What's new in Phone Amego

Version 1.4.44:

Work around bug in macOS Mojave that prevented finding USB modems.

44 Phone Amego Reviews

See all

I've used a variety of dial-via-modem apps over the years. Each had quirks and bugs. My search for the ideal dialer ended last March when I discovered Phone Amego. My five favorite features: 1. Keyboard dialing: A keyboard shortcut opens the Call window. I begin typing a name, and Phone Amego completes the name or presents a menu of possibilities. Down-arrow to select the desired number + 2 Returns, and the number is dialing. 2. Call logging in iCal: One or two Phone Amego calendars collect time-stamped incoming and outgoing calls. I leave these calendars hidden until I have a question, e.g., "When did I call Julie?", "How many times has Fred called this week?" I can scan the entries in my monthly view or do an iCal Find. 3. Growl Caller ID: Incoming callers are announced in the corner of my screen. 4. Enhanced Caller ID: Phone Amego checks an incoming number against my Address Book and WhitePages.com. 5. Peter Sichel (the developer): His responsiveness to questions, problems and suggestions is second to none. He's an A+ Mac developer. I use Phone Amego with a conventional land line. I'm sure I'd be just as happy if I were a Bluetooth or VoIP user.

Like (3)

Version 1.2.10

What would otherwise be a must-have telephony app is absolutely ruined by tying it to Bluetooth with its range limitations. If this could be retooled so that it ran over a household's wireless LAN (Apple's rather crude and nasty FaceTIme seems to be the only telephony app that can currently do this) it would be an incredible product). As it is, it's like making a man run a 100-yard dash with a cinder block strapped to his ankle.

Version 1.4.40

If you make a living on the phone, this is crucial software. The developer is attentive and top notch. Every time I've had a problem, he was there to address it, within hours. He has also added a feature or two based on a special request. I have it running on a computer that's tucked away in a closet. It monitors several phone lines and places an entry into Calendar & Daylite, documenting the call (received or made) date, time, duration and CID info. That alone is worth the subscription. There are many more features for "power users" but that automatic call documentation is my personal favorite.

Version 1.4.38

Hmmmm.... Just went to apply this latest update and was given a nasty message. I am now very confused, disappointed and pissed off. I am now presented with a notice on launch that my licence has expired. This is news to me. I went back through my receipt and licence correspondence and no mention of any time limit is mentioned anywhere. Indeed even the page I am directed to renew my licence makes no mention that this software is actually Vapourware! I too have had mixed results with this software over the last two years. It crashed for almost a year on launch so I had no choice to stop using it. When I saw the upgrade I thought it may be possible that it may start working again. But now I’m being asked to pay again. I’m having to reconsider the viability of paying more money for software that when it works is actually very good but unfortunately every time the is a system upgrade it can go dark for many months at a time. If I wasn't being deceived in to thinking I had a licence and not Vapourware I might reconsider but I suspect this model is seeing them loose a lot of customers. And I think unless they reconsider this strategy I will be another one and deem this to be abandonware.

Like (1)

Version 1.4.38

1 answer(s)

Saintfu

21 August 2016

Per their website: "Your previous registration includes 2 years of free product upgrades and support. You are free to continue using previous versions of the software released on or before this 2 year anniversary as desired (there is no requirement to upgrade).”

http://www.sustworks.com/pa_guide/softwareUpgrades.html

It’s an unusual policy, and an unhelpful one, especially since the app will offer to upgrade itself without warning the user that the upgrade is not covered by the existing license.

You can download previous versions of Phone Amigo at http://www.sustworks.com/download

Like (1)

Great little app that fills a big need. PhoneAmigo allows me to handle most of my automated telephone calling and incoming call review right from my desktop or menu bar. Would be nice if it could record calls like Parliant Phone Valet used to, alas. Nevertheless, so many features are packed into this little app, that it's well worth the money, imo. Only issue is that as of 10/10/15 it does not seem to be compatible with El Capitan yet, but I'm sure the developer is working on it. Meanwhile, 5 stars!

Like (1)

Version 1.4.34

Small print, is you have to renew your licence every 2 years!!! I only found that out the hard way the other day when I opened the app for the first time in months... the app crashes so often, out of the 2 years I had it, I probably only used it for 2 months in total... I just got fed up with the crashes. The developer blames Apple Bluetooth protocols.... crApp...

Like (1)

Version 1.4.34

2 answer(s)

zaydon

02 November 2015

Ah, I just figured that out as well. I know developers gotta eat but I used this so infrequently that I'm just going to delete it.
I'm sure if this is a daily use program for you then $30 every two years is not a major expenditure.

Like (1)

Pugwash

11 December 2015

This must be very tucked away in the the very small print because there is nothing obvious about this in the pricing although I know it to be true, I to found out the hard way. I can't help but think this is a bit devious on the developers part. Won't be buying from them again.

I know that most posts here are older - but I didn't buy this from the App Store. I bought from the developer, so I'm letting you know how this software is NOW. I've used this software for a long time. I don't use all the "power" features (there are very many), but with my MacPro tower (2012 model) and a very inexpensive USB modem, I get a ton of telephony features that are sorely lacking in the OS. Even more importantly, there've been several times over the years in which I encountered some technical issues and had some questions. With so many companies, I've learned not to expect much in that area - but THIS DEVELOPER IS VERY VERY HELPFUL AND RESPONSIVE! As a person who deals with tech support in so many areas, so frequently - Sustainable Softworks' support stands out from the crowd.

Like (1)

Version 1.4.34

This program offers many features! I've had it for about a year now. I just started realizing all of the powerful features this program provides. Recently, something changed and I couldn't use the Call back feature on Google Voice. I contacted Sustworks.com with the problem and they were right on the problem with changes to the program. I'm now using all of the features of this program. I highly suggest it! I think this is the only telephony program left. Either way, it's a sure keeper!

Like (3)

Version 1.4.16

Vfridman

31 May 2013

Hey Peter, I am your long time customer. Just upgraded from version 1.4c4 and now it doesn't block the calls from numbers in my local lookup file that are marked as blocked. If I restore the app from backup it starts working. Thanks in advance for any assistance. Basically now I cannot use latest 1.4.10 version as my main use is for blocking telemarketers. Posted this to troubleshooting section but nobody replied, so posting here.

Version 1.4.11

2 answer(s)