Phone Amego

Extremely inadequate setup information for land line connection. Could not get it to work with information from downloaded app. :-(

I updated to Phone Amego from Dialelectric, which appears to be out of business, and I'm happy I did. The program is an improvement. It's faster and easier to use. The developer is friendly and responsive to questions. One minor improvement would sort numbers if Favorites. Thank-you, Peter.

What would otherwise be a must-have telephony app is absolutely ruined by tying it to Bluetooth with its range limitations. If this could be retooled so that it ran over a household's wireless LAN (Apple's rather crude and nasty FaceTIme seems to be the only telephony app that can currently do this) it would be an incredible product). As it is, it's like making a man run a 100-yard dash with a cinder block strapped to his ankle.

If you make a living on the phone, this is crucial software. The developer is attentive and top notch. Every time I've had a problem, he was there to address it, within hours. He has also added a feature or two based on a special request. I have it running on a computer that's tucked away in a closet. It monitors several phone lines and places an entry into Calendar & Daylite, documenting the call (received or made) date, time, duration and CID info. That alone is worth the subscription. There are many more features for "power users" but that automatic call documentation is my personal favorite.

Hmmmm.... Just went to apply this latest update and was given a nasty message. I am now very confused, disappointed and pissed off. I am now presented with a notice on launch that my licence has expired. This is news to me. I went back through my receipt and licence correspondence and no mention of any time limit is mentioned anywhere. Indeed even the page I am directed to renew my licence makes no mention that this software is actually Vapourware! I too have had mixed results with this software over the last two years. It crashed for almost a year on launch so I had no choice to stop using it. When I saw the upgrade I thought it may be possible that it may start working again. But now I’m being asked to pay again. I’m having to reconsider the viability of paying more money for software that when it works is actually very good but unfortunately every time the is a system upgrade it can go dark for many months at a time. If I wasn't being deceived in to thinking I had a licence and not Vapourware I might reconsider but I suspect this model is seeing them loose a lot of customers. And I think unless they reconsider this strategy I will be another one and deem this to be abandonware.

Great little app that fills a big need. PhoneAmigo allows me to handle most of my automated telephone calling and incoming call review right from my desktop or menu bar. Would be nice if it could record calls like Parliant Phone Valet used to, alas. Nevertheless, so many features are packed into this little app, that it's well worth the money, imo. Only issue is that as of 10/10/15 it does not seem to be compatible with El Capitan yet, but I'm sure the developer is working on it. Meanwhile, 5 stars!

Small print, is you have to renew your licence every 2 years!!! I only found that out the hard way the other day when I opened the app for the first time in months... the app crashes so often, out of the 2 years I had it, I probably only used it for 2 months in total... I just got fed up with the crashes. The developer blames Apple Bluetooth protocols.... crApp...

I know that most posts here are older - but I didn't buy this from the App Store. I bought from the developer, so I'm letting you know how this software is NOW. I've used this software for a long time. I don't use all the "power" features (there are very many), but with my MacPro tower (2012 model) and a very inexpensive USB modem, I get a ton of telephony features that are sorely lacking in the OS. Even more importantly, there've been several times over the years in which I encountered some technical issues and had some questions. With so many companies, I've learned not to expect much in that area - but THIS DEVELOPER IS VERY VERY HELPFUL AND RESPONSIVE! As a person who deals with tech support in so many areas, so frequently - Sustainable Softworks' support stands out from the crowd.

This program offers many features! I've had it for about a year now. I just started realizing all of the powerful features this program provides. Recently, something changed and I couldn't use the Call back feature on Google Voice. I contacted Sustworks.com with the problem and they were right on the problem with changes to the program. I'm now using all of the features of this program. I highly suggest it! I think this is the only telephony program left. Either way, it's a sure keeper!

Hey Peter, I am your long time customer. Just upgraded from version 1.4c4 and now it doesn't block the calls from numbers in my local lookup file that are marked as blocked. If I restore the app from backup it starts working. Thanks in advance for any assistance. Basically now I cannot use latest 1.4.10 version as my main use is for blocking telemarketers. Posted this to troubleshooting section but nobody replied, so posting here.

Hey Peter, I am your long time customer. Just upgraded from version 1.4c4 and now it doesn't block the calls from numbers in my local lookup file that are marked as blocked. If I restore the app from backup it starts working. Thanks in advance for any assistance. Basically now I cannot use latest 1.4.10 version as my main use is for blocking telemarketers.

Outstanding developer support. This version has made me very happy.

The developer of the software has bent over backwards to help me work out some kinks with my Yealink VOIP desk phone. I can now click a hyper-linked phone number on a webpage and have my desk phone initiate the call. You just don't find that kind of support very often these days. Also, I know of several new builds that he has made to implement enhancements that I have suggested. Phone Amego is a great tool that is definitely worth the price.

Phone Amego really is an excellent product that does what it says it does, but my-oh-my the preferences panel is far too complicated (and limited). My major gripe is the price. $29.99 is sort of steep IMO, but at least the application seems to be updated frequently. My minor gripe is with notification redundancies. If someone texts your iPhone from another iPhone, you get the following flashing on your Mac: a Phone Amego Notification Center notification, an iMessages.app Notification Center notification, and a Phone Amego call status HUD window alert (that annoyingly fades away too quickly). If you were to open iMessages on your Mac and reply, the iMessage notifications clear from the notification center, but the Phone Amego alerts remain. It's just overkill. At least let me turn off SMS alerts entirely or the Phone Status HUD alert for SMS messages (or even better, let Phone Amego only show me alerts for SMS messages and not iMessages). Ultimately, I just need an application that only shows me the phone call and SMS alerts that I'm not already receiving on my MacBook. It just shows too many alerts right now because it won't let you customize alerts for SMS messages and Phone Calls as separate items (for instance, I may want to have the Phone Amego Call Status HUD 'on' for phone calls and 'off' for SMS messages, but currently it only allows you turn it 'off' for both). Furthermore, while the program may (arguably) provide a feature set that justifies the $29.99 price tag, the price is just far too steep for my limited needs.

I think most ditched Growl post 10.8, this app seems to lack Notification Center support... There also does not seem to be a way to edit a telephony adapter once added or even view the settings, you have to delete it and re-add it... Maybe with 10.9 & Siri, we can also have our Macs dial phone numbers via voice... :)

This app totally 'sapped' my iPhone over night, leaving me with a dead phone the next morning!

Great stuff! I was especially pleased about the fact that I was given a student discount - not every software vendor does this these days! The app works great with my Sony Ericsson K13i "TXT" and with my iPhone 4. It would be awesome if the developer could also add the ability to send SMS using the phone. I'm not sure if this is technically possible, but it's an idea. Other than that, great app!

I have tried couple of different software for MCI. This wins hands down. This is why. 1. Neat Macesque interface both with use as well as notifications which is after all the end result that we are looking for. 2. Reverse look up that works like a breeze. It incorporates the result within the growl notification or the native display. Excellent presentation. 3. Outstanding developer support - by far one of the best I have experienced in all sorts of software I have tried. What I would like to see in the future Enhanced browser integration. There already exists services that are incorporated with mac osx but if it can go a step further so you simply click on the number. Thanks.

Still no AirPlay support, one of my long requested features... I have found Phone Amego's Google Voice/Talk errors confusing, and unreliable overall -- better reporting of errors is needed. Also, this is a release candidate, so why ask for money on an incomplete version -- I would have waited till 1.4 was final. Overall, this is the best telephony integration tool I've used on Mac, only other thing I can think of is integrating an actual SIP client, like the open source Telephone -- then it could have it all.

Since my earlier 5-star review, I discovered another great feature of Phone Amego: One Mac with a USB modem can perform caller ID and dialing for other Macs on the LAN -- Phone Amegos on all Macs "talk" to each other.