Phone Amego
Your rating: Now say why...

(26) 4.115384615384615

Multi-featured phone integration for Macs (release candidate).   Demo ($29.99)
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Phone Amego is the missing Mac telephony link that makes it easy to integrate your phones with your Macs and your data.

Features:
  • On screen caller ID with optional voice announcement (including Contacts search and web reverse lookup).
  • Dial calls from your Address Book, Daylite, or selected text.
  • Keep notes on each call organized by caller in a shared database (lightweight CRM).
  • Flexible call logging and accounting.
  • See incoming SMS on your Mac without reaching for your phone.
  • Works with many popular phones
What's New
Version 1.4.27:
  • Support for Grandstream IP phones.
  • Lookup File - allow name match only.
  • Update for Yealink v.72 firmware.
  • Create Address Book Plug-ins folder if needed.
  • Daylite4 integration: fix Daylite Identifier matching.
  • Dial landline - end previous call if any.
  • Improve reliability of UDP listener.
Requirements
Intel, OS X 10.6 or later





MacUpdate - Phone Amego







  • Jitsi
    +30

  • PhoneBox
    +1
Phone Amego User Discussion (Write a Review)
ver. 1.x:
(26)
Your rating: Now say why...
Overall:
(26)

sort: smiles | time
burypromote
+2

+4

UserinNEW reviewed on 31 Aug 2013
This program offers many features!

I've had it for about a year now. I just started realizing all of the powerful features this program provides.

Recently, something changed and I couldn't use the Call back feature on Google Voice.

I contacted Sustworks.com with the problem and they were right on the problem with changes to the program.

I'm now using all of the features of this program.

I highly suggest it!

I think this is the only telephony program left. Either way, it's a sure keeper!
[Version 1.4.16]


burypromote
-1

+2
Vfridman commented on 31 May 2013
Hey Peter, I am your long time customer. Just upgraded from version 1.4c4 and now it doesn't block the calls from numbers in my local lookup file that are marked as blocked. If I restore the app from backup it starts working. Thanks in advance for any assistance. Basically now I cannot use latest 1.4.10 version as my main use is for blocking telemarketers.

Posted this to troubleshooting section but nobody replied, so posting here.
[Version 1.4.11]

2 Replies

burypromote
+1

+40
Peter Sichel replied on 14 Jun 2013
Please Email the developer (me) directly. This isn't a practical support forum.

Kind Regards,

- Peter
burypromote
+2

+2
Vfridman replied on 21 Jun 2013
Contacted developer directly, issue was resolved pretty quickly. Thanks.
burypromote

+1

jozeppy26 reviewed on 17 Apr 2013
Outstanding developer support. This version has made me very happy.
[Version 1.4_8]


burypromote

+1

nestsman reviewed on 12 Apr 2013
The developer of the software has bent over backwards to help me work out some kinks with my Yealink VOIP desk phone. I can now click a hyper-linked phone number on a webpage and have my desk phone initiate the call. You just don't find that kind of support very often these days.

Also, I know of several new builds that he has made to implement enhancements that I have suggested. Phone Amego is a great tool that is definitely worth the price.
[Version 1.4_7]

6 Replies

burypromote
+1

+7
kapps replied on 16 Apr 2013
Hey mate, agree with five star developer support. I'm interested in whether the hyperlink phone numbers are using a browser extension or just on a particular sites. Thanks.
burypromote

+40
Peter Sichel replied on 17 Apr 2013
Phone Amego does not provide a browser extension at this time. If the phone number is not already coded as a clickable link, you'll need to select it first, and then use a hot key, system service, pop clip, or other supported dialing method.
burypromote

+1
nestsman replied on 17 Apr 2013
I just designed my customer support website to show the customer's phone number like this: 800-555-1212 Then, when I click on the hyper-linked phone number, the call goes out my Yealink desk phone. I hope this clarifies.
burypromote

+1
nestsman replied on 17 Apr 2013
Ok, this form doesn't let me paste html code into it, so I'm going to modify it by replacing < with [

[a href = 'callto:800-555-1212']800-555-1212[/a]
burypromote

+7
kapps replied on 17 Apr 2013
Thanks guys, yeah I am aware of the html code. I thought you might have found a way to enable clickable numbers like iOS safari.
burypromote

+22
Stassi replied on 27 Jun 2013
Another Thumbs Up for this developer's support!
burypromote
-1

+1

jozeppy26 reviewed on 07 Apr 2013
Phone Amego really is an excellent product that does what it says it does, but my-oh-my the preferences panel is far too complicated (and limited).

My major gripe is the price. $29.99 is sort of steep IMO, but at least the application seems to be updated frequently.

My minor gripe is with notification redundancies. If someone texts your iPhone from another iPhone, you get the following flashing on your Mac: a Phone Amego Notification Center notification, an iMessages.app Notification Center notification, and a Phone Amego call status HUD window alert (that annoyingly fades away too quickly). If you were to open iMessages on your Mac and reply, the iMessage notifications clear from the notification center, but the Phone Amego alerts remain. It's just overkill. At least let me turn off SMS alerts entirely or the Phone Status HUD alert for SMS messages (or even better, let Phone Amego only show me alerts for SMS messages and not iMessages).

Ultimately, I just need an application that only shows me the phone call and SMS alerts that I'm not already receiving on my MacBook. It just shows too many alerts right now because it won't let you customize alerts for SMS messages and Phone Calls as separate items (for instance, I may want to have the Phone Amego Call Status HUD 'on' for phone calls and 'off' for SMS messages, but currently it only allows you turn it 'off' for both). Furthermore, while the program may (arguably) provide a feature set that justifies the $29.99 price tag, the price is just far too steep for my limited needs.
[Version 1.4_7]

5 Replies

burypromote
-1

+1
jozeppy26 replied on 07 Apr 2013
I realize it's $20.99 with a student discount, but that's still too steep for just wanting phone call alerts from my iPhone in notification center on my Mac.
burypromote

+40
Peter Sichel replied on 08 Apr 2013
Thanks. I'm happy to add a switch to turn off SMS notification. PA can't tell if the message was sent via SMS or iMessage. The iPhone just alerts that a message was received. Kind Regards, - Peter
burypromote
+2

+40
Peter Sichel replied on 17 Apr 2013
Check out the new version that streamlines using Notification Center.
burypromote
+1

+1
jozeppy26 replied on 17 Apr 2013
Beautiful! Notifications are very clear and customizable now (bummer about the iMessage vs SMS thing but I get that it's outside the developer's control). To echo everyone else, absolutely amazing developer support. In only 10 days he implemented suggested features to add functionality. No one else does that (not that I've seen anyway).
burypromote

+43
Psychiatry replied on 24 Jul 2013
So long as enough customers who pay $30 for it so the developer makes enough income to justify the time and expense of supporting the application, then the market price will remain $30. And it is fully justified.

If lowering the price reduces income so that it is not enough to justify the enormous time and expense of supporting an application, then the app dies. Then the people who need this software are out of luck. This is how fax software died on the Mac - leaving only the $499 version.

Since this is a very specialized software with few potential customers, then it will be worth what the customers who actually need this type of software will pay for it. Which is $30.

Thanks to the developer.
burypromote

-1277
Libertyforall1776 commented on 06 Jan 2013
I think most ditched Growl post 10.8, this app seems to lack Notification Center support...

There also does not seem to be a way to edit a telephony adapter once added or even view the settings, you have to delete it and re-add it...

Maybe with 10.9 & Siri, we can also have our Macs dial phone numbers via voice... :)
[Version 1.4_4]

2 Replies

burypromote
+2
Sustainable Softworks (developer) replied on 08 Jan 2013
>I think most ditched Growl post 10.8, this app seems to lack Notification Center support...

Growl can forward to notification center if you wish. I'll be adding support for Notification Center but it's missing some key features: (1) no click back to access related details; (2) no coalescing of related notifications to show updated status in place; (3) no forwarding to other devices like Prowl on iOS. Growl is still preferred by some, but I understand it's hard to compete with Apple.

>There also does not seem to be a way to edit a telephony adapter once added or even view the settings, you have to delete it and re-add it...

You can double-click on a telephone device entry to see its settings and update the username or password. For some changes, it makes more sense to remove and re-add the device.

Enjoy!
burypromote

-1277
Libertyforall1776 replied on 02 Apr 2013
I have seen another Mac where Notification Center support will not register, and the CallerID Server notification will not function. Deleting preference did not help, nor did reinstalling the app... Another Mac and it worked fine. Befuddled.
burypromote
-4

+8

Sgilbert reviewed on 22 Nov 2012
This app totally 'sapped' my iPhone over night, leaving me with a dead phone the next morning!
[Version 1.4.2]

4 Replies

burypromote
+5
Sustainable Softworks (developer) replied on 23 Nov 2012
Hello,

I'm the developer of Phone Amego. I assume you are referring to the battery drain while your phone is connected to your Mac via Bluetooth. It is true that running the Bluetooth radio on your iPhone while Phone Amego monitors for incoming calls will gradually drain the battery. To avoid this, you can turn off Bluetooth monitoring in Phone Amego any time you wish, or arrange to have your phone plugged in if you will be monitoring calls for an extended period.

If your phone's battery is already depleted, using Bluetooth overnight may be undesirable. The choice is yours.
burypromote
Sustainable Softworks (developer) replied on 17 Dec 2012
I wanted to add that Phone Amego turns off Bluetooth monitoring while your Mac is asleep.
burypromote
+1
Sustainable Softworks (developer) replied on 14 Jan 2013
Notice the battery drain from Bluetooth was more significant on older iPhones. On later models, Bluetooth uses much less power (relatively). The drain is barely noticeable on my iPhone 4S for example.
burypromote
+1

+1
jozeppy26 replied on 07 Apr 2013
As the developer notes, using my iPhone 5, the bluetooth connection seems to only drain about 10-15% of the battery if connecting for about 8 hours or so.
burypromote
+1

+149

Pripyat reviewed on 29 May 2012
Great stuff! I was especially pleased about the fact that I was given a student discount - not every software vendor does this these days!

The app works great with my Sony Ericsson K13i "TXT" and with my iPhone 4. It would be awesome if the developer could also add the ability to send SMS using the phone. I'm not sure if this is technically possible, but it's an idea.

Other than that, great app!
[Version 1.4c8]


burypromote

+7

kapps reviewed on 06 May 2012
I have tried couple of different software for MCI. This wins hands down. This is why.

1. Neat Macesque interface both with use as well as notifications which is after all the end result that we are looking for.
2. Reverse look up that works like a breeze. It incorporates the result within the growl notification or the native display. Excellent presentation.
3. Outstanding developer support - by far one of the best I have experienced in all sorts of software I have tried.

What I would like to see in the future

Enhanced browser integration. There already exists services that are incorporated with mac osx but if it can go a step further so you simply click on the number.

Thanks.
[Version 1.4c6]


burypromote

-1277
Libertyforall1776 commented on 12 Apr 2012
Still no AirPlay support, one of my long requested features...

I have found Phone Amego's Google Voice/Talk errors confusing, and unreliable overall -- better reporting of errors is needed.

Also, this is a release candidate, so why ask for money on an incomplete version -- I would have waited till 1.4 was final.

Overall, this is the best telephony integration tool I've used on Mac, only other thing I can think of is integrating an actual SIP client, like the open source Telephone -- then it could have it all.
[Version 1.4c5]

1 Reply

burypromote

-1277
Libertyforall1776 replied on 23 Apr 2012
10.8 will bring systemwide AirPlay, so that should solve that feature...

I wish this app could RECEIVE Google Voice calls, not *just* initiate them...
burypromote

+2
Vfridman had trouble on 22 May 2013
Hey Peter, I am your long time customer. Just upgraded from version 1.4c4 and now it doesn't block the calls from numbers in my local lookup file that are marked as blocked. If I restore the app from backup it starts working. Thanks in advance for any assistance. Basically now I cannot use latest 1.4.10 version as my main use is for blocking telemarketers.
[Version 1.4.10]

1 Reply

burypromote

+2
Vfridman replied on 21 Jun 2013
Contacted developer directly, issue was resolved pretty quickly. Thanks.

+2

Ededed rated on 21 Apr 2014

[Version 1.4.27]



+1

Jdehnert rated on 20 Mar 2014

[Version 1.4.26]



+245

Monkeyjunkey rated on 15 Nov 2013

[Version 1.4.23]



RobertoCeccato5640 rated on 26 Jun 2013

[Version 1.4.12]



+245

Monkeyjunkey rated on 17 Apr 2013

[Version 1.4_8]



locmd rated on 23 Jun 2012

[Version 1.4c9.002]



-5

Carreiro rated on 08 Feb 2012

[Version 1.4c1]



Alvarorb rated on 19 Jan 2012

[Version 1.3.7]



Raffael rated on 16 Jan 2012

[Version 1.3.6]



-5

Carreiro rated on 16 Jan 2012

[Version 1.3.6]


Downloads:39,169
Version Downloads:235
Type:Business : Applications
License:Demo
Date:10 Apr 2014
Platform:Intel 64 / Intel 32 / OS X
Price: $29.99
Overall (Version 1.x):
Features:
Ease of Use:
Value:
Stability:
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Phone Amego is the missing Mac telephony link that makes it easy to integrate your phones with your Macs and your data.

Features:
  • On screen caller ID with optional voice announcement (including Contacts search and web reverse lookup).
  • Dial calls from your Address Book, Daylite, or selected text.
  • Keep notes on each call organized by caller in a shared database (lightweight CRM).
  • Flexible call logging and accounting.
  • See incoming SMS on your Mac without reaching for your phone.
  • Works with many popular phones and services including cell phones, landlines, and VoIP.


What's different about Phone Amego is:
  • It provides full monitoring and control for both dialing and caller ID.
  • It embraces the iPhone and the Internet.
  • It includes a lightweight CRM that integrates with other tools as needed.
  • It focusses on Mac-to-phone integration, not trying to be another phone or answering machine.


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