FoxTrot Professional Search

I recently have purchased a license of FoxTrot Professional and it's really one of the best software investments I've made: At work, it has signified for me much less stress to find that letter, that PDF, that report, that email where the information I urgently needed was —having very often someone at the other side of the phone waiting for it. I also use it at home to find that citation I needed among my research papers or OCR scanned documents. I used to have other database applications, more tag orientend, but having to deal with Gigabites of texts, it simply was not the best approach. Now, although I still classify my info in mayor cathegories, I don't spend more time in tagging files, trying to guess when will I need to find them in order to arrange them accordingly. With FoxTrot I can find the context in the document I'm looking for, and not just the file to search in it. And the time scroll also lets me narrow the results, in real time. I also use Yojimbo very much, and it was a so nice surprise to find out that FoxTrot even searches the Yojimbo database without necessarily having it running. A computer is as powerful as the programms you run in it, and FoxTrot has really empowered me to instantly find the right information. It's excellent!

Apple's Spotlight is to FTP what TextEdit is to an advanced word processor. I've been using FTP for several years now: it's search capabilities are unmatched and I've never had a problem with their support; once they responded only after a couple of weeks but to tell me that my problem was solved, that it would be integrated in the forthcoming update and gave me a link to its beta version. For me, FTP is a 'must have'.

Works perfectly, I can search through nearly 1TB of files (almost 200,000 of them) in a matter of seconds. I've never found anything else to compare with it, not DEVONthink or Yojimbo or Evernote or Leap or Yep any other program. It searches through my files perfectly, it ranks the results, it previews the files. It does what I want perfectly.

support is not helpful via "help-Send message to support", but (after years of using this app) I learned that support is available and quick to respond at google groups, so I'm back to give this amazing app 5 stars again. the option is in the help menu under "visit foxtrot discussion group" ....

while i've always raved about foxtrot, i have to echo the voices here complaining about support. there's absolutely no response by the support team. it's a pity because it's such a fast search tool.

A licensed program is only as good as its support. Efforts to reach FTP support via the app and by email have not been answered. The app's Indexer spontaneously crashes multiple times per day and with every attempt to update the index. I've attempted to reinstall without success. Have abandoned hope and removed the app. Inexcusable for a program at this price point.

It's worked well for me, especially when I need to find and edit something in multiple documents. Technical support was indeed an issue 2 years ago but I received an instant reply to my latest query so that seems to have changed as well.

Ok.. will start by stating that i have tried every document organizer/manager for mac out there: Devonthink, Eaglefiler, together, Yojimbo.. even Sente, Papers, Bookends and similar research tools. Spent many hours experimenting and looking for the tool to round off my workflow. In terms of indexing speed, which in my case is very important because I use hundreds of thousands of files, non of the above come close to Foxtrot. It is extremely fast. Indices are easy to manage, it has tabs, searches are bookmarked, layout works fine. I could not find a way to edit or add OpenMeta tags which would be nice. UI is not as polished as Devonthink, Together or Papers. I would also like to see it pick up my document's custom icons. Support seems distant and slow and they have only two tweets on their twitter account which is pretty sad considering its value. For this reasons I gave it a 4.5 instead of a 5.