Boomerang
Boomerang 2.1.36
Your rating: Now say why...

(14) 2.0714285714285716

Recover data from almost any media format.   Demo ($99.95)
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Lose some data? Boomerang for Mac OS X is a new, 100% Mac application for recovering data. Be it deleted files, lost or damaged partitions, RAID volumes, camera/flash cards, Boomerang is the best choice for getting your data back quickly and affordably. You may try Boomerang now for free, and see what it will recover for you!
What's New
Version 2.1.36: Release notes were unavailable when this listing was updated.
Requirements
Intel/PPC, Mac OS X 10.3 or later



MacUpdate - Boomerang



Boomerang User Discussion (Write a Review)
ver. 2.x:
(14)
Your rating: Now say why...
Overall:
(19)

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burypromote

+9

Aspartamemsgsuck reviewed on 15 Feb 2012
I bought this program for $179.95 in 2007. I used it once or twice and I did get back data I had lost.

However, since then they have changed their way of charging for their services and I must add my voice to the complaints about this company and how they have cheated us.

Do not give this company your business. Even if they were to change their system in the future they will never ever get another penny out of me.
[Version 2.1.36]


burypromote

+71

Madmacmad reviewed on 15 Feb 2012
Stay away from this Software !!!
Read the other reviews...
Don't waste your Money on this...
They do bad bad busyness...
Damn if this Company was in my Country i would like to visit this Developers to get my Money back...

This is the Dark Side of doing Business...
Stay away from this !!! Trust me...
[Version 2.1.36]


burypromote
+6

+37
Benr commented on 18 Nov 2010
$39 for what, exactly? Click through to the developer site for the real costs and then stay away.

I purchased Boomerang a few years ago for the flat price of $179. It did a reasonable job on the recovery I needed, and I was happy enough with the purchase.

They subsequently moved to a "per-use" policy, and de-activated, or "banned" my serial number without warning or explanation. My $179 purchase is now useless unless I buy more "quota" from them.

They also have a regular habit of signing up as new users and posting 5-star reviews on this and other software review sites (many of which the MacUpdate staff took down upon notification). Look closer at the real user reviews and you'll find they are universally 1-star and "stay away".

In short: stay away.
[Version 2.1.11]


burypromote
+4

+4

Karenk reviewed on 18 Nov 2010
This is for version 2.1.11, Nov 2010

The most non-responsive and purposely evasive company I've ever bought software from.

My disk directory was partially overwritten by a software crash. I downloaded the software to try before buying a license and it listed virtually everything complete with file structure, file names and data size.

I purchased the license and recovered the files only to find out that they were nearly all incorrectly recovered. It "recovers" the file name and appears to have all the data but the applications won't open them.

It doesn't help to try and give it examples of the file types you're trying to recover. It thinks it already knows most types and rejects the working file examples you give it.

Forget trying to get help. Every request for assistance gets the same response: "The answer to your question is in the knowledge base". I asked 3 questions this is their response each time:

If that's true, then at least point me to the article. But it isn't true, it's just a dodge. As others have reported, this company goes out of its way to make it impossible to find them and doesn't respond. They don't even have the courtesy to email you and let you know when they've sent the boilerplate response and closed the question.

Take a look at the knowledge base before making the mistake of buying. Look at how many people are asking for their money back -- all denied of course. Their take is that you can download the program and look at what it can recover so once you purchase it to actually recover the files, you're trying to rip them off. The problem is, the files it recovers are GARBAGE files that the apps can't open and you don't know that until you've bought the program.

I know you're desperate when you've lost data and you might think it will work for you. Listen to the real people who have bought it not the bogus glowing 5 star reviews. Believe me, throwing away your money won't make you feel any better and it won't get your data back -- not with Boomerang.
[Version 2.1.1]


burypromote
+2

+6
Dralter commented on 04 Aug 2010
Unfortunately it is difficult to get a refund from a company that does not respond to custumer service requests. They have an anonymous domain registration, registered overseas. They have no phone number, email or physical address. There is absolutely no way to contact these guys. You will not find this information on their other sites either VirtualLab Data Recovery or Total Recall. They have positioned themselves so they can rip you off real easy and get away with it.
[Version 2.1.11]


burypromote
+3

+6
Dralter commented on 23 Jul 2010
Top 10 Reasons not to buy Boomerang Data Recover

1. Poor or no customer service
2. You can only contact them via their support ticket system
3. No address listed
4. No phone number listed
5. No email listed
6. Number listed on your credit card statement no longer in service
7. Contact emails Sales, Customer Support, Adam Yates (founder) are bounced
8. Too expensive
9. Support forum has been closed
10. If you complain they may post your name on Cheats-and-Liars.com!

Brought to you by http://www.boomerangdatarecoverysucks.blogspot.com
[Version 2.1.11]


burypromote
+1

+6
Dralter commented on 23 Jul 2010
A guide to avoiding your customers based on Boomerang Data Recoveries Site
Based on an analysis of the Boomerang Data Recovery site at http://www.boomdrs.com, here are the best ways to avoid having your customers contact you.

1. No phone number in header
2. No contact primary menu item
3. No invitational text to contact you
4. No "Contact" call to action
5. No phone on contact page
6. No email address on contact page
7. No contact link in the footer
8. No contact link on site map
9. No use of the word "contact" in text on site, ok they do have "Contact our team" which links to a webform
10. No contact page at all!

Bonus Tip - Register your domain name anonymously
If you really are trying to hide, then by all means, don't be an idiot; spring for the extra few dollars to register your domain name anonymously.

From the blog http://boomerangdatarecoverysucks.blogspot.com
[Version 2.1.11]


burypromote

+3

Jonbo reviewed on 12 Feb 2010
Loved using it! It got all my data back and has a very powerful search function. Mac people are notorious for whining. Disregard all the negative complaints on this product. They obviously aren't smart enough to notice the support link RIGHT ON THE TOP of the companies website. Here's a link if you guys need it: ( http://www.boomdrs.com/support/ticket/contact.html ). It seems like all these complaints are made by one person(s) who has a hard time getting over things. It's a shame one person would try to ruin a companies reputation over his own lack of comprehension with software.

I urge you people to look at the profiles of the people who are bashing Boomerang.

lexpattison - http://www.macupdate.com/users/lexpattison
[Version 2.1.11]

1 Reply

burypromote

+6
Dralter replied on 23 Jul 2010
You obviously work for the company and it can be proven that Boomerang creates their own positive fake reviews to boost their ratings. There is more than one disgruntled customer posting reviews about this crappy product and company. Oh, I tried the support link 5 times and never once did I receive a response. You see legit companies post their email, phone and address on their site. This is not true of your company. I dare anybody to find any contact information for this company.
burypromote
Paton commented on 01 Oct 2009
I deleted music data off a computer that is too important to me to expose to net viruses etc. I researched all Boomerang's support material but could not find out clearly if i could activate a second computer offline. It's not there. They promise a 72 hour response to questions, better than that if it's for sales and finally that they won't bother answering your question if it's answered anywhere else in their various materials. When your computer is your work and you can't use it until you've recovered the data, waiting three days really hurts. I waited. They didn't bother replying, haven't supplied the information and make you wade through all their rubbish, so I end up putting up notices like this. Their type of arrogant screw-you 'business' should really be boycotted.
[Version 2.1.11]


burypromote

+1
E10tori commented on 29 Sep 2009
Boomerang/Digital Frontiers, lacks. I have yet to receive any human feedback from this company and at this point would be amazed if someone actually tried to communicate with me. I purchased their product and it did not work. Never used the activation key. Was told I was not entitled to a refund (via an automated response). Never even had any benefit with their product. I was left feeling stupid and not having the educational background to navigate through their computer landscape. I was on the verge of sending my computer to a facility to accomplish the task of recovering my data. Then I discovered Data Rescue II. Data Rescue II and their company were perfect. I cannot begin to express my deep, heart felt gratitude for their product AND the general energy on their website. Two months ago I deleted some very precious video clips of my 1 year old girl, from my MacBook Pro. I have been incredibly bummed out since. I was recommended to use Boomerang Data Recovery. As mentioned, their product did not work, at all. But more than that, there was a complete lack of customer service. No where on your site is there any phone number. And, when a customer attempts to communicate, your system (Boomerang) is set up, apparently, to frustrate the individual until their customers give up and simply go away. Their company has all the signs of an entity going into the dark abyss where all companies that lack integrity go. The Data Rescue company on the other hand I believe is going in a very different direction A direction in which it is acknowledged and appreciated that the customer is an important part of the business relationship equation. Eternal gratitude to Data Recovery for saving my data and for creating a quality company. And shame on Boomerang for their business practices.
[Version 2.1.11]


There are currently no troubleshooting comments. If you are experiencing a problem with this app, please post a comment.


+1

Zecol rated on 07 Feb 2012

[Version 2.1.34]


Downloads:10,231
Version Downloads:667
Type:Utilities : File Management
License:Demo
Date:14 Feb 2012
Platform:PPC 32 / Intel 32 / OS X
Price: $99.95
Overall (Version 2.x):
Features:
Ease of Use:
Value:
Stability:
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Lose some data? Boomerang for Mac OS X is a new, 100% Mac application for recovering data. Be it deleted files, lost or damaged partitions, RAID volumes, camera/flash cards, Boomerang is the best choice for getting your data back quickly and affordably. You may try Boomerang now for free, and see what it will recover for you!


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