CanoScan Toolbox for Mac5.0.1.4

I've just wanted that my Canon began to work, But I've found this app, now it's working.

Not compatible with my Canon Lide 210 scanner (2012). Older version does not work well with Windows 10. Canon does not give a damn about making a decent application for its scanners, in spite of all the ressources it has.

terrible software, OLD, Canon doesn't give a damn to create a tool that can be USED. This piece is over bloated garbage.

Unfortunately installing only the CansScan Toolbox software will not get your scanner working. You also need the driver files, which I couldn't find anywhere on the Canon website. On Mac OS X 10.8, the software on the original CD doesn't install any longer, it hangs in the middle of its installation. Solution: there is an excellent site called drivers collection.com which seems to have the driver files for many scanners and other equipment.

I just use CS3 Photoshop in order to use my 8400F scanner. It's the only thing that works. I tried half a day to get the correct driver and toolbox and gave up on that. Who else is frustrated that you can't change star ratings once you choose them? That's just crazy. MAC Update folks should fix that.

I have a Canoscan 9950 also and so far have not been able to get it working with Lion. VueScan is supposed to support the scanner. I have not been able to get VueScan to recognize the scanner. Any help is appreciated.

I have continually had problems using my 9550F with Leopard and Snow Leopard over the past few years. At one stage I was able to use it with Graphic Converter even when the ToolBox did not recognise the hardware. I recently moved house again, and on installing the scanner found myself completely locked out. So I followed the steps here and downloaded the 4.9.3 software, but still had no driver. Canon US no longer has the driver mentioned on their website as far as I can see, but i found one here : http://support-sg.canon-asia.com/contents/SG/EN/0900336501.html Download that, plus the new Toolbox 4.9 and you'll be in business again. And if you use Graphic Converter (much nicer to use than the Toolbox) you'll find it recognised there too. I'm running 10.6.8, by the way. Thanx to all who paved the way to my solution.

I download driver scanner to update my drivers to the latest version, and the performance has got a great improvement. In fact, whatever you want to get hp support drivers, dell support drivers, other brand dirvers,the updates driver software can help you solve it. The driver scanner can be downloaded and tell you how to update drivers in detail. More information about how to update drivers: http://www.updatesdriver.com

I hope my ratings get updated, because there is really no way that I would rate it as anything other than mediocre. I have to use this software with my aged scanner, but it's only because I only use the scanner once in a blue moon.

I am using a Cannon LiDE 35 Scanner with: Mac OS X 10;8.4, lide35osx7721en, and cstbosx4512ej4 The lide35 driver and cstosx (toolbox) were downloaded today, Sat Aug 21, from: http://software.canon-europe.com/products/0010075.asp I Downloaded: 2. CanoScan Toolbox for OSX (4.512) 5. ScanGear CS (7.721X) I have only used the 'File' 'button'. Once setting this up from the toolbox window, and scanning once, one is then able to use the 'File' button on the scanner to scan a document into MyPictures folder on my MacBook Pro. Canon software leaves something to be desired, but for my purposes it is satisfactory.

Absolutely no way to use it with my CanoScan 9950F: is it so old? But when I PAID for it it was NEW! Canon, plz...

Agreed. If you have an older scanner, stick with the original driver. Like Umax before them, Canon does a poor job of supporting their older, but still functional, scanners. Is my Canoscan 8400F really that old? I, too, will not buy another Canon scanner. They show no loyalty to their customers. How can they expect us to be loyal to them?

Yes, my LiDE 80 really only works with the original software and just barely. There were a couple of updates specifically for the LidDE 80 and they worked, that is CanoScan Toolbox 4.1.3.0 and ScanGear CS 7.2.5, nothing later works. It is a shame that Canon abandons old but good products so quickly. I have used VueScan and even though it is Universal, you must use Rosetta because VueScan uses the driver ScanGear CS 7.2.5, which is not Universal and hence requires Rosetta. Would it kill Canon to write a new driver?

I didn't mind this ugly, outdated interface when I didn't have to use it. Because CanonUSA refuses to update its driver to work with Photoshop on Leopard and later, I'm stuck with it. I was instructed by Canon to open Photoshop in Rosetta mode. There's still no option to import the scanner. Not to mention, there are many faults of using Rosetta. So which company is to blame: Apple, Adobe or Canon? Regardless, there are no excuses for such an eyesore of a GUI. Shame on you, Canon.

I have a LiDE 80 and changed from XP to OS X 10.6.2 on 24.12.2009. Following your advice I installed: • ScanGear CS Installer - SGCD7252MXDE • CanoScan Toolbox 5.0.1.3 Scanner connected to the mac the tollbox bar opened. All applications chosen show the message: “Failed to open a driver” What did I forget or what did I do wrong? Is there anyone who knows how to bring my scanner back to life? Thanks for any support.

I have a Canon Lide 60 and I run 10.6.1. I am noticing comments all over the net that installing 10.6.1 Cannon driver doesn't work. It wasn't working for me either until I remembered an experience I had with an old Epson scanner back in 10.4. Somebody at Epson told me to never install a scanner driver with the scanner connected to your computer. So, I disconnected the scanner...then installed the driver...and then plugged it back in right after start up sound and bingo! No problem. I happened to remember this this morning and now my Lide60 works perfectly again. I only wish that I could get the tool box for this model to work. I have never gotten it to recognize the presence of a driver even once. Excellent inexpensive scanner though.

I have installed the latest driver. That did not seem to help. I agree tht the 4.9 toolbox works fine under SN. The 5.0 toolbox does seem to have some added features that I was hoping to take advantage of.The macupdate entry does not specify which sanner and driverare supported by this update.

The Toolbox software is an update on the previous to work with SL. You also need to update the specific scanner driver software for which you can find the latest SL updated version on Canon's site. I updated my 8600F driver first, then updated the Toolbox and all seems to be fine.

Does not seem to work with the latest 8400F driver of 9/09.Doesn't see scanner. Perhaps a new scangear driver is needed and has not been released? The latest 9/09 toolbox weems to work fine under SN.

I had never(!) any problems with this Software. It simply does the job and the user interface is nearly as ugly as VueScan's. So why spend 40 bucks for VueScan, which btw. also needs the Canon driver. Just install the Canon ScanGear driver, then the Toolbox, connect the scanner and there you go.

While using CanoScan ToolBox directly works well, I much prefer to access it through Adobe Photoshop as a plugin. The menu is excellent, provides a pre-scan, allows you to size it, and lets you scan one or multiple pages. Excellent product, excellent value, seamless operation. My CanoScan 70 is the 3rd I've owned and used, and is perfect for a mobile office along with a Canon i90 mobile printer, they both fit in a small Samsonite bag on wheels and go anywhere with my MacBookPRO. I highly recommend the CanoScan scanners, the Canon i90 printer, and the ToolBox software, especially the Photoshop plug-in. 5 stars out of 5

I would like to confirm that CanoScan Toolbox 5.0.12 does not recognise the plug-in (although version 4.1 does). Here is to a new low for Canon support software for the MacOSX platform.

CanoScan Toolbox sucks part two, answer to Canon. Dear Jay, TSR, Thanks for your answer. Many of the people who think CanoScan sucks followed the exact same steps that you described in your stationary pad email, I did that too, earlier this day, but it doesn't work. Are all these people wrong or might there perhaps be some flaws in the software? I can point out at least one for you: it is 2008, not 1998: can you think of any program that takes ten manual steps to upgrade? What about real interest in why people are experiencing problems? You didn't really read my mail in any case, I wrote that I installed version 5, not 4.9. Try it out on a couple of Macs, see for yourself. No more Canon products for me!

Sent this to Canon: Took me 15 minutes to locate a Canon emailadres. Had to give emailaddress and verification twice. I upgraded to Canoscan tbx 4.9 last year, whereafter the buttons on my scanner stopped working ('cannot locate any drivers"). Version 5 doesn't work at all. The Mac forums are buzzing with this type of criticism, also about the lack of interest and willingness to investigate on your part. Are you people autistic?

I've installed the CanoScan Toolbox 5.0 for my Intel iMac but when I go into settings, the scanner doesn't show in the dropdown because it can't see a driver. I have the driver but do not know where to install it so that CanoScan Toolbox 5.0 can see it. Putting it in the same folder as the CanoScan Toolbox 5.0 does nothing. Neither does putting it in /library/application support/canon/ScanGear/plugins I did not have this problem with CanoScan Toolbox 4.1, which had a plugins subdirectory in which I placed the Lide30 driver. But CanoScan Toolbox 5.0 had not such subdirectory and when I made one and put the driver in it, it still was not recognized so obviously the driver is not in the correct location./ Help...where does the driver go so that CanoScan Toolbox 5.0 can recognize the Lide 30 scanner?

Just go here to get the Canoscan files for Leopard. They worked even with my LIDE30. http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=351&modelid=14003

I just upgraded from CS2 to CS3, and no matter what I do, the driver does NOT install properly. I've done all that the Canon site says to do. I'm surprised this isn't resolved.

I have a Canon Lide50 scanner and using it with Mac OS X Leopard. When I tried this version with it, it keeps saying that it failed to open a driver.

Is there any list with all 5.0.11-supported scanner models on the Canon-webpage? Does anybody know, why Canon does not support all current and all discontinued models with the current driver? Is it too difficult? Or does they want to force "old customers" to buy current scanner-models?

v5.0.1.1 Universal Binary!! Great!!

Currently the newest application/driver is v 5.0.1.1

I was able to get the CanoScan N1240U to work with a MacBook Pro (early 2007, not the santa rosa mobo). Using with CanoScan Toolbox X. Photoshop CS import works also. Still crummy software overall that sucks 100% of a processor when from the time it's launched to the time it's quit, but it actually does work and I can scan. I just ran the CanoScan_N1240U_v7010X installer - no reboot, works. Not sure if it will be working after reboot ;-0 (buttons don't work on the front - oh well)

I have emailed Canon about the 100% processor use of this software when not doing anything - they claim to be unaware: "Please be advised that up to now Canon has not received any information about a bug in the Canon Toolbox software." And - instead of evaluating this problem on their own computers - could only suggest a reinstall: "What we can suggest in order to fix the issue is to completely uninstall the Canon drivers and software and to reinstall them from http://software.canon-europe.com/products/0010012.asp." Can I therefore suggest that ANYONE WHO HAS THIS VERSION OF THE SOFTWARE NOTIFY CANON OF THE PROBLEMS SO THAT THEY DO "RECEIVE INFORMATION ABOUT A BUG IN THE CANON TOOLBOX SOFTWARE". The bug is clearly easy to fix, as I have downloaded later versions of the software (ver 4.9 and ver 5.0), which look identical but do not saturate 100% processor. However these versions do not support the LiDE 80, which is what Canon MUST enable.

I wish other software worked with my CanoScan LiDE 80 (if anything else is compatible, please let me know so I can ditch this software!). Sometimes it doesn't connect with the scanner for silly reasons, the interface is poor, options are limited, and it's PPC-only (does anyone know if this will be made a universal binary?). I only use this software because I don't know of any other software that works with my scanner.

Oh, here's my rating for it. Klunky UI, but the features are quite nice and it works well, at least for me!

Perhaps the comments regarding this not working with OS X were with regard to some quite old version. For me it has always worked with my 8500f, at least after downloading the latest version from Canon's web site. No problems. The interface is certainly a bit klunky, but it does work and does a pretty good job of it in spite of the interface. I've been quite happy with my 8400f. However, I really, really hope Canon is going to update the drivers and Canoscan software to be "universal", and soon. This isn't a problem for me now, but eventually I'm going to be getting an Intel-based Mac.

I also had problems with Canon and OSX with the N650U scanner. Forget about the Toolbox which could not find the plugin, but the Tip to use Graphic Converter from Heiko worked perfectly. Download the latest driver from Canon (USA site worked for me), then "copy the plug-in to /library/Application Support/graphicconverter/plug-ins or tell the installer to do so". File - Acquire menu should now show CanonPI CS-U 3.8.1X Good luck!

Canoscan Toolbox OS X compatibility R.I.P. It's time to get a new scanner THAT WORKS!

This really does typify everything that Canon seems to enjoy doing. After the length of time I've spent investigating what it takes to get Canon scanners working at all, it seems that Canon is trying to either go out of business or make people dependent upon lazily-written software. I've not enjoyed the struggle to get any Canon scanner working on any platform. 1) Frameworks: Emphasis on "works." BOTH Microsoft Windows and Mac OS X have frameworks in place to allow hardware vendors to write implementation software for their hardware, and most companies will use this method. Canon feels it must reinvent everything with their driver/kit method. With most other vendors, I plug in a device, Windows recognizes it as different, loads the software, and sometimes you have to restart. On OS X, you install the bundle/plugin/extension, restart the system or the application, and the new hardware will work when you plug it in. Which bring up another point. 2) Installers: BOTH Microsoft Windows and Mac OS X have installer applications (MSI and Installer, respectively). WHY does Canon feel that it has to reinvent this as well?! I use the OS I trust (enough), as do most people. A complicated, non-system-standard "installer" means more of a chance to a) break something that the system standard installer wouldn't and b) break something when the custom uninstaller is used. Also, using a custom installer gives the impression that they're hiding what they're doing. For the most part, one can examine the Windows registry in one specific location to see what was done, and on OS X I find that a perusal of /Library/Receipts/Software.pkg/Contents/Archive.bom shows me everything that was installed when I installed "Software". The Canon installer seems to be "puttin' stuff someplace". 3) Toolbox X + Driver Y = Z: What's the latest Toolbox? I had to come to MacUpdate to find that out. Canon doesn't mention it anymore. What's the latest driver? That's up for debate as well if you look around on the message boards. What's the most stable driver? Nobody really knows. So when "Z" doesn't work, was it the driver, or the toolbox? Everything I've mentioned is why most applications can operate interactively, be independently upgraded, and continue to work... sometimes better than before. It also puts the onus of poor operation onto a specific system component that can be troubleshot and corrected. Without that, people are going to blame the least-compliant element of the equation, and it looks like it's Canon here. Hey Canon! How about developing software that's installed with the system-standard installer to get deployed into the system's common framework so that any properly-written application for the target OS can tap into said framework and gain uniform access to resources? Yeah, too easy, useful, and acceptable, I'd bet. As far as my review goes, I give the software below average features, because it's worthless without the driver. Ease of use I'm gauging against other software I've used, and this has to be some of the worst: track down the right driver and the right toolkit, install them both, hope they work, and configure the plugins to be installed into the applications that Canon has deigned to grace with support. Value, same as above. Stability: Well... it IS stable. Above average there, compared to some other applications. Despite the appearance that my ratings of not-all-1s gives, I'm still not supporting this software. I'm just trying to put an objective bent on what I've said, and anyone is welcome do agree or disagree as they see fit.

The app quits on opening. java.lang.NullPointerException at com.zerog.ia.installer.Main.b(Unknown Source) at com.zerog.ia.installer.Main.main(Unknown Source) at java.lang.reflect.Method.invoke(Native Method) at com.zerog.lax.LAX.launch(Unknown Source) at com.zerog.lax.LAX.main(Unknown Source) at java.lang.reflect.Method.invoke(Native Method) at apple.launcher.LaunchRunner.run(LaunchRunner.java:88) at apple.launcher.LaunchRunner.callMain(LaunchRunner.java:50) at apple.launcher.JavaApplicationLauncher.main(JavaApplicationLauncher.java:61)

I will never buy a Canon scanner again. Canon doesn't support Mac - at least, not for its scanners. Processor still hangs close to 100 percent while using the Canoscan Toolbox or Photoshop plugin while doing nothing! Next time, it's a Epson Perfection scanner for me. At least, they provide a Twain driver.

Confusing! Complicated for a simple function. Revise this one!

After this much time, Canon has yet to improve their software for Mac OS X. If I use the Toolbox or the plugin in Photoshop with my 8000F, my processor hangs at 80-90% while doing nothing! Come on, update the driver software! Maybe we have to let Apple knock at the doors of Canon and all the other companies of scanners and printers because there's always much wrong in this department. I love my Mac and the software and hardware Apple makes. I hate not being able to rely on third party stuff like scanners to run well on my Mac.

What I would really would like is for a downloadable TWAIN driver for my Mac. It does the job well, however, for it to be better, I would want it to be more "Aqua-ized" than what it is. Make sure you also download the drivers. This ISN'T the driver, just a thing for the driver to use.

I also got my old canoscan N 650U working under os x with the photoshop plug-in from the german cannon website. As I'm german, I can't complain. And you don't have to buy photoshop, because graphicconverter can use photoshop plug-ins. You will have to copy the plug-in to /library/Application Support/graphicconverter/plug-ins or tell the installer to do so.

I have had the same problems as the previous reviewers here, but I found a nice solution that worked for myself. I have a canon scannner N656U and just got it to work with OS X. If you download the plug in from this website: http://support.canon.de/produkte/scanner/csn65xu/csn65xu_sw.htm yeah, the site is german, but the download is in english. This works fantastically as a photoshop plug-in. Maybe it will work with other software as well, its worth a try. I hope this helps some of you, I'd hate for others to be looking for a solution unecessarily as I did. Shame on you Canon!, for not making this more accessible to your north american customers!

Great scanner. (Mine's an old [?] 650U), which is excellent (for accuracy) if slightly slow using original OS9 software. Mind numbingly illogical, confusing, zero user decipherable directions driver upgrade to 10 [?] software. I still have no idea whether or not I can scan with my 650U from OS10. Protect us from WinBox programmers on Mac!

The usual story... Bought a Canon scanner before changing to OSX, and Canon's attitude re. loyal customer support by way of distributing a working OSX driver has been to treat us with utter contempt. This app is about as much use as tits on a bull, and -- as much as I like the people and their technology in general -- everyone associated with THIS company (and especially this product) should commit collective harakiri. NEVER again will I buy anything from this f***ing mob, and I hope everyone else joins me in boycotting them the next time you go shopping for a printer, scanner, camera etc..

This driver has caused me nothing but trouble (Mac OSX 10.3.5) The installation process fails and no meaningful error reports are given to explain why the driver isnt working. Save yourselves the trouble, and stay clear of Canon software.

VUESCAN did the job for my old canon 630UI with OSX - canon support and the website are completely useless

die like the swine you are canon

Canon's OSX support is terrible, that is why I use VUESCAN from hamrick.com. The product is stable, ram friendly and have never crashed on me. Canon = 0 3rd Party = 1

Get the latest version of Canoscan toolbox and drivers at the canon website. Toolbox is up to 4.1.3.0 Driver is still at 7.0.1.0 http://www.usa.canon.com/html/conCprSupport.jsp?type=osx&sname=scanners§ion=10200

I am constantly having to reinstall the drivers for my N656U because... I wish I knew. About every other time I try to scan into Photoshop, I get a "Scanner not connected" message. The same thing happens on my friends computer. This has been going on since the beginning, at least since I went OSX. I'm about to the point where I'd say, take your business elsewhere.

This scanner software gobbles up RAM like a starving curr. Just a couple of hours into boot, and despite 500Meg RAM my cursor is staggering drunkenly... And yes, processor use is way out of line also... But hey, why am I complaining? It only took Canon 18 months to write this software for OS X, even though they were selling scanners to Mac OS X users all this time. Canon you are arrogant. You treat your customers with the disdain only a multinational could think it can get away with. If you were a mining company, you'd be strip mining amazon rainforests. Your history of disdain is well documented and speaks for itself through countless iterations of half-baked software and non-existant "support". Canon you win my thumbs-down shame award for the month. Care-factor from Canon? Zilch...

Software works fine with my CanoScan 8000F scanner, but whenever loading the ScanGear CS 8.1X, either with the CanoScan Toolbox X or within Photoshop, processor usage suddenly jumps to 90-100%, and it stays there even when not scanning or doing anything. The ScanGear software just eats up my processor and I don't know doing what. On my iBook G4 this causes my processor to heat up quickly and the fans go on. Why in heavens name does the processor get used when doing absolutely nothing? There must be a software glitch. Unfortunately, these glitches have no priority with most manufacturers, including Canon, because face it, Macs do not account for much of the market. Please, can somebody else check if his or her processor usage also jumps this high when loading the CanoScan Toolbox with the ScanGear CS? For those of you who do not know, processor usage can be viewed with Apple's Activity Monitor application.

Application was working fine until I installed Apple's iLife. I suspect it has something to do with Garage Band's MIDI link. The buttons on scanner no longer work, but application is still usable.

Uh, i dont know if i even have the same software/hardware as the people reviewing here. but here goes. i have an imac g4, i bought the canon lide 80, i loaded the most recent software first. i made sure to follow the ins. and load the driver and then the software. i have had absolutely no problems with either the software or the scanner. its so easy to use and i love it, plus it looks really cool. i know this sounds like a sales ad, and im glad its not in person because the other reviwers would probably strangle me. But i cant help it, this scanner is awesome and works great for me. sorry to all the other folks having problems.

I keep getting a message that I need that my Canon Plug In can't be found. When I open up my plug in file, there is nothing there. Any suggestions? Many thanks for a reply.

I couldn't agree with everyone more! I've been waiting for almost 2 years for a true OSX driver for this scanner. What a let down. I don't understand. I know I will neve buy a Canon scanner again. That is a sure thing!

I had trouble with the classic mode CanoScan Toolbox. It would say "scanner not available" (don't have exact verbage) This one works much better.

I cannot believe how ancient this scanner is! I just got it for Christmas '03 and put off troubleshooting. I downloaded the update but classic continues to open and I have to force quit in order to manipulate scanned images in Adobe. Weird.

WHAT A PIECE OF CRAP!! But then, is that any surprise from the manufacturer who sold scanners to OS X users for a year before providing them with the software to run them? If you have followed the saga of Canon Scanner use on Mac OS X, then you'll steer clear of this product, and of their scanners in general. They don't deserve your business. And the one TWAIN driver they got right - the one for Graphic Converter - worked perfectly, and they pulled it after a week in favour of - GET THIS - a TWAIN driver exclusively for PhotoShop. Too bad if you can't afford a couple of grand for that application... In short - the software installs crap everywhere - a 3 stage installer to drop files all over the place which activate HTML files which tell you how then to keep installing something that ultimately DOESN'T WORK. I gave my Canon scanner to a PC fool, and I'm going with another brand. Shame on you Canon, you can't even provide the software for your own hardware. And to think once you used to be an Apple favoured supplier...

Quite baffling. Does Canon have something against technological advancement, or is it that they just can't be bothered to develop a fully functional, updated driver for their products? The CanoScan Toolbox v 4.1.1 for OSX seems to be severely lacking in set-up support - and components. The settings dialogue won't allow selection of the scanner, there is no plug-in for a link to Photoshop 7 and the interface is insultingly infantile. Baffling, and quite useless. Don't waste time and disc space.

just bought the scanner... said "MAC/WIN" on the box. In small print it says "classic mode" oh great. Found this app, but it crashes on install... bollocks canon!

I have a dual-processor G4 MDD, and when the app is idle, it sucks up one entire CPU's cycles on me (just spinning the CPU away...). But when scanning, theCPU usage goes way down - to a level expected for a typical app. What great programing. ;-) Oh, to keep the app open without consuming a lot of CPU, just invoke the about box. This also keeps the offending routine at bay.

One of those times when you swear you'll never buy from that company again. I wish they just said it doesn't work with Mac OS X rather than wasting my time going round and round to their "instructions" and downloads that don't solve the problem.

Went with the LiDE 30 on recomendations from "MacAddict". The Hardware is very nice, small and well done. The software has some issues. IMHO this in NOT a good example of an OS X app. Of course the problem could have been with my machine, but installation failed the first time. I uninstalled what did get installed and then tried again. This time it played havoc with the apps icons which migrated to other, non-related icons. For under $100 the hardware is great the software is disapointing.

This software is well under an acceptable quality for an OS X Software. Several problems let me rate this has a "baddly programmed" software. Where is quality control at Canon's ? For the functions that require a link to another application, the selection dialog shows full unix files (system folders, invisible doted files, etc...), and of course we are unable to select an application, as they are seen as folders ! (When you know it's just because the developper made a wrong call to a function...) Unless you know to path to the binary (ie : for Preview, select Preview.app/Content/Preview) There is more : destination folder for scanned files is by default... in the Application folder ! this has to be set back to user folder. Another bug makes the displayed path to Application folder even if it has been changed. Personal opinion : the look should be aqua. No need to fancy custom widgets : keep that for Windows... That's bad programming, bad debugging, and optionaly bad taste. Just that.

What shall i do with my d646u scanner? Put it in the trash can?

The OS X version of the toolbox is everything the OS 9 version is, but in Aqua form. As far as I can tell, it's all there... Your buttons on the front of the scanner work. You can tell the computer what app to open for post-processing after the scan is done. I was happy there was a classic driver when I got my scanner. I'm 'X-tatic' that Canon is coming into the 21st century with an OS X driver for this scanner. I had to replace a scanner from another company that didn't feel it was necessary to update their drivers, and I'm glad I went with Canon for my new scanner.