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SMART Utility
SMART Utility 3.0.2
Your rating: Now say why...

(4) 4.625

Checks the hardware diagnostics system of hard drives.   Shareware ($25)
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    4.9 MB
  • Visit Developer's Site
    Volitans Software
SMART Utility is an application to scan the internal hardware diagnostics system of hard drives. SMART (Self-Monitoring Analysis and Reporting Technology) is a system built into hard drives by their manufacturers to report on various measurements (called attributes) of a hard drive's operation. The attributes can be used to detect when a hard drive is having mechanical or electrical problems, and can indicate when the hard drive is dying. This allows time to hopefully backup, and then replace the
What's New
Version 3.0.2:
  • Added text next to drive to show state (passed, failing, failed, unsupported)
  • Added ability to resize main window
  • Added more attribute names for SSDs
  • Removed deprecated API calls and replaced with modern ones
  • Updated French localization
  • Updated menu extra code for 10.7 support
  • Updated smartctl engine to 5.41, which adds better support for SSDs as well as bug fixes
Version 3.0.2:
  • Added text next to drive to show state (passed, failing, failed, unsupported)
  • Added ability to resize main window
  • Added more attribute names for SSDs
  • Removed deprecated API calls and replaced with modern ones
  • Updated French localization
  • Updated menu extra code for 10.7 support
  • Updated smartctl engine to 5.41, which adds more...
Requirements
PPC / Intel, Mac OS X 10.5 or later



MacUpdate - SMART Utility




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SMART Utility User Discussion (Write a Review)
ver. 3.x:
(4)
Your rating: Now say why...
Overall:
(10)

sort: smiles | time
burypromote

+229

Xenophile reviewed on 08 May 2012
A very good and much needed utility for OS X. The GUI isn't bad, but given the price of this app I expect a bit more polish. For example, clicking on "show all" in the attributes section presents the user with a raw data dump, how about some organization and explanation of the data? How about a toolbar for rescanning drives, running tests, and saving disk information and reports? The testing window is light on info and the "cancel" button is always greyed out.

These shortcomings would be easy to overlook on freeware or even a $10 utility, but for $25 I want a more robust feature set. I want to be convinced that the developer is invested in the app and will continue to improve it.

If SMART Utility matures into a true professional app, then I'll gladly pay $25-$35 for it. Until then, the demo will serve my needs since I'm using it to evaluate used Macs for resale.
[Version 3.0.2]


burypromote

+41
Patoche commented on 19 Dec 2011
Yes, Goldyn Chyld you can use it with SSD too...I use it that way here.
Just have to tell that lastyl Smart Utility saved me a lot of problem with my datas, when my 3 To Hitachi looks to have problem with the Smart Status...I could just make a clone of it and 1 day later the HD was gone...ouch.
I changed for a WD Green as the Hitachi was no more buyable at a correct price ;-(
So, a big thanks to Smart Util and his developer.
[Version 3.0.2]


burypromote

+45
Goldyn Chyld commented on 07 Dec 2011
Will this app only "work" with HDDs or can it be used equally with SSDs too?
[Version 3.0.2]


burypromote

+14

Paul Cook reviewed on 13 Nov 2011
Some have suggested that this program might be cheaper. And perhaps they are right.

However, after playing with the demo on a number of client machines and having it find issues that other utilities missed, I bought it. In fact I contacted the vendor about a special consulting license so that I could use it in my business.

I do like a number of other utilities out there. SMARTReporter, for example, is an outstanding free utility. However, I found SMART Utility to uniquely solve enough frustrating problems that I found it worth my hard earned $$$.
[Version 3.0.2]


burypromote

+294
alas! commented on 22 Jul 2011
There appears to be some well deserved resistance to Smart Utility's $25 price tag.
Developer feels that he's put a lot of work into SU and therefore the $25 price point is justified.
It would seem likely that he's not getting the buying response that he would like.
Developer dude, you would undoubtedly engender a lot more sales by lowering SU's price of admission by at least $10.
You might want to petition MU to have Smart Utility at a featured discounted price for a day or a weekend.
Anyway, Psychos's comment below makes some very cogent points.
Read it if you haven't already.
[Version 3.0.2]

1 Reply

burypromote
+1
Volitans Software (developer) replied on 23 Jul 2011
ganjaji- there is always resistance to prices from all types of sales- from hardware to software. And the people who don't like the price are always going to be more vocal than the people who are happy to pay it.

I am quite satisfied with the amount of sales I have received. Of course, I always want to increase that, but I feel adding more features is a better way to do that than decrease the price. In fact, when I increased the price from $20 to $25, my sales went up. That's because people understand that I feel this is more than just a simple app- and by pricing it accordingly, they know I will be supporting like it is. A lot of the time, you get what you pay for (just like Macs are more expensive, yet they sell like hotcakes).

I offer a demo for those who want to try it out for themselves and see if its worth the price of admission. I understand if its not, but a lot of people do think its worth it. I responded to Psychos' comment below, so I encourage you to read it as well.
burypromote
+2

+27
Syzzygy commented on 08 Mar 2011
While SU offers some handy and useful info and renders it quite well, $25 IS too high,IMO; $10-$12, OK,OK,maybe as much as $15 would be an appropriate price point.
I just won't buy it for $25.
[Version 3.0.0]

3 Replies

burypromote
+1
Volitans Software (developer) replied on 01 Jun 2011
I certainly understand the price issue... but I have put a lot of work into displaying an appropriate GUI for SMART data.

As always, if anybody contacts me, I'd be happy to offer a discount to make the purchase more palatable. I want to save data, and not just make money.
burypromote
+1

+111
Psychos replied on 22 Jul 2011
A GUI wrapper like this should not cost $25. Under $5 might be appropriate, especially when it's just wrapped around a free tool that is far more complex than the wrapper is.

There are other free smartmontools/smartctl wrappers. Not to mention, this utility tells you to run it once a week. If the developer REALLY put a ton of work into this, you'd think he or she would use the included smartd daemon to allow automated polling and notification of errors.

Basically, you are paying $25 to display the text output of a free tool in a different format. I looked at the screenshots, and it doesn't even do anything like interpret the raw SMART attributes it displays, many of which are important but potentially confusing to the average user.
burypromote
+1
Volitans Software (developer) replied on 23 Jul 2011
Psychos- I'm sorry, but there is more than $5 of work into this application. The menu extra code alone is worth more than $5. It sounds easy to just parse text from a command line too, but its not. I have have been developing this app for 4 years now, and I have put many late hours into SMART Utility.

It sounds like you haven't even used the application, as some of your facts are incorrect. The other application have an interface that is not as user-friendly. They also do not do pre-fail checks (over and above what smartctl does now). That's a huge feature. Also, there is a built-in time for both the app and menu extra to check hourly and weekly. At some point I do hope to use smarted, but that is a lot more work. But for now, the timer with Growl support works great.

I also have many new features planned, and every sale I receive convinces me that I should implement them. I'm excited for the future of SMART Utility, and I believe the price is a fair one.
burypromote

+11

Mail3 reviewed on 08 Mar 2011
The only tool on the Mac I know that REALLY shows you the SMART parameters. If you're more into the topic you know that you really need to know those to be able to interpret whats going on. Google is your friend on this:

http://en/wiki/Self-Monitoring,_Analysis_and_Reporting_Technology
[Version 3.0.0]


burypromote

+45
Goldyn Chyld commented on 08 Mar 2011
Is this a free update for the existing users?
[Version 3.0.0]

2 Replies

burypromote

Nmassello replied on 08 Mar 2011
It looks like a free upgrade. Version 3 launches without any nag screen and shows my serial number (for version 2) in the "Registration Information" dialog.
burypromote
+1
Volitans Software (developer) replied on 01 Jun 2011
Yes, absolutely. I have maintained that updates, even major versions, should be free. At some point I may change that, but I am hard pressed to find a great reason to fleece my users for supporting SMART Utility. For version 3.0 until version 4.0, it will be a free upgrade.
burypromote
+7

+23

Svl reviewed on 02 Mar 2010
Nice application and does indeed show all the information (or so it seems) but it's not as useful as the price suggests. Would buy for $ 10, perhaps $ 15.
[Version 2.2.0]

1 Reply

burypromote
-1
Volitans Software (developer) replied on 01 Jun 2011
I know it seems expensive for such a simple thing. But I have had customers who have saved their data due to SMART Utility's early warning system. $10 more for precious data is so minor.

I had a friend who lost all of her second child's baby pictures. She paid $850+ to recover them. If she would have listened to me and had SMART Utility, it would have only cost her $25. That's just a drop in the bucket.

So please look at the long term. I am not trying to fleece people- only to help them while giving myself an incentive to do that.
burypromote
+3

+214
B. Jefferson Le Blanc commented on 02 Mar 2010
SMARTUtility provides a wide range of information, but you need to be a real geek to make good use of it. I'd say it's for techies only. The biggest issue I have with it is that you can set some of the parameters for drive failure notice, but what the correct settings might be is rather arbitrary. For instance, the number of bad blocks that constitute a problem. Even new drives usually have a few bad blocks (out of millions of blocks), and a reformatting a drive will quarantine bad blocks so they won't be used thereafter. So how many bad blocks are a sign of trouble? The only way to really know is to scan the drive at some point and then (re)format it. If the bad block count begins to rise significantly from that point, as revealed on subsequent scans, then you would have cause for concern. But unless you set a benchmark, you have know way of knowing if things are getting worse or not. As I said, for techies only.

TechTool Pro 5 has an improved SMART test that benchmarks various categories of drive performance. But I had a drive fail recently despite passing this test with flying colors. So, though I wouldn't say SMART testing is useless, it's not foolproof, nor is it the only way to tell a drive has problems. In my case, a three year old Seagate drive in my Mac Pro gave out suddenly. No software repair utility would help; it was obviously a hardware failure. As it turned out, there was a sign of this impending failure that I did not recognize. Since it's uncommon, I'll mention it here. For some time my computer had been taking a long time to start up, spending quite a while with a white screen before the Apple logo showed up. I know now this was because the computer was having trouble mounting that failing drive - because when I replaced it, the startup slowdown went away. By the way, I had most of the data on the drive backed up so I didn't loose more than the time I spent troubleshooting the drive - and restoring the data to the replacement drive I installed.

I would say, therefore, that the real smart utility is a regular backup. In any case, SMART tests don't work on external drives so their usefulness is limited in any case.

All this doesn't mean, in my opinion, that SMARTUtility is a waste of money; it only means you need to know what you're doing to use it effectively.
[Version 2.2.0]

1 Reply

burypromote
Volitans Software (developer) replied on 01 Jun 2011
Hi- Thanks for the review. The purpose of setting some parameters is definitely for geeks. However, the default settings apply to everybody. (BTW, no good new drives have a few bad blocks. Those that do fail quickly, as Google's study proved).

And no, SMART is not foolproof. It may pass, yet still fail. However, if it does fail, that's a great indication that a future problem may- and in most cases, will- occur.

I also wish SMART worked on external drives, but that is an Apple and case manufacture problem.
burypromote

+127
Borlox had trouble on 27 Jan 2009
Anyone who uses this app should be aware that it tries to hide a timestamp in a preference file named "com.apple.services.plist", which is apparently supposed to look like a file created by the OS. It isn't.
[Version 2.0]




Captain5 rated on 30 Sep 2011

[Version 3.0.2]


Downloads:36,719
Version Downloads:15,090
Type:Utilities : System
License:Shareware
Date:22 Jul 2011
Platform:PPC / Intel
Price: $25.00
Overall (Version 3.x):
Features:
Ease of Use:
Value:
Stability:
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SMART Utility is an application to scan the internal hardware diagnostics system of hard drives. SMART (Self-Monitoring Analysis and Reporting Technology) is a system built into hard drives by their manufacturers to report on various measurements (called attributes) of a hard drive's operation. The attributes can be used to detect when a hard drive is having mechanical or electrical problems, and can indicate when the hard drive is dying. This allows time to hopefully backup, and then replace the drive.

Run this utility once a week or more to ensure your HD, and your data, are okay!

NOTE: The demo is runs for 30 days or 15 launches, whichever is longer.
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