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CrashPlan
CrashPlan 3.0.3
Your rating: Now say why...

(15) 4.233333333333333

Online backup service; free for personal use.   Free ($7.49)
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  • Download Now
    14.4 MB
  • Buy
    $7.49
  • Visit Developer's Site
    Code 42 Software
Only CrashPlan offers local and online backup that's automatic, secure and cross-platform. Whether you need to back up as many as 10 computers at home. CrashPlan delivers multi-destination protection that maximizes convenience, flexibility and rapid restores. It's free to back up locally and to friends and family, and it's just a few dollars a month for unlimited online personal backup with a CrashPlan Central subscription.

CrashPlan runs on Mac, Windows, Linux and Solaris.

Note: CrashPlan is available in both free and paid versions: CrashPlan,
What's New
Version 3.0.3:
  • Faster Data De-duplication - In this release we have increased the speed of CrashPlan's data de-duplication. Backups to CrashPlan Central and other destinations should be noticeably faster.
  • More control over payment information - If you have entered payment information under My Account, you can now delete the information you've provided. If you choose to delete your payment information, your auto-renew setting changes to manual.
Version 3.0.3:
  • Faster Data De-duplication - In this release we have increased the speed of CrashPlan's data de-duplication. Backups to CrashPlan Central and other destinations should be noticeably faster.
  • More control over payment information - If you have entered payment information under My Account, you can now delete the information you've provided. If you choose to delete your payment more...
Requirements
PPC / Intel, Mac OS X 10.4 or later


Related Links
Download CrashPlanPRO 3.1







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CrashPlan User Discussion (Write a Review)
ver. 3.x:
(15)
Your rating: Now say why...
Overall:
(30)

sort: smiles | time
burypromote
+1

+249
Drdul commented on 17 Dec 2011
Yes, the desktop app is a bit on the ugly side, but the good news is you rarely have to see it. CrashPlan has a beta version of a menubar app that provides a status check without having to open the desktop app. You can download the app from the CrashPlan support forums (look for "CrashPlan Mac menubar BETA available"). The only problem with the menubar app is the ugly, pulsating icon, so if you do download it, also look for a thread on the forum entitled "Mac menubar beta feedback and discussion," in which a user named Chris has posted two zip files with replacement icons (the first zip file has gray icons, the second one green icons, respectively) for the menubar app.
[Version 3.0.3]

1 Reply

burypromote

+249
Drdul replied on 14 Jan 2012
FYI: There's a new version of the CrashPlan menubar app available (version 0.98) in the "CrashPlan Mac menubar BETA available" thread. CPU usage is much, much lower, and there are two new options for a subtle animation (called "dots") or no animation at all. My only remaining complaint is that the menubar icon is still too large and dark, but the new version is a big step in the right direction.
burypromote
+1

+3

Radarnav reviewed on 12 Sep 2011
I'm looking for a good offsite backup, and I thought I'd found it in CrashPlan. I signed up for the 30 day trial, selected what I needed backed up and let 'er rip. Twenty-nine days later, as it was just about to finish uploading my data (yes, 29 days later) there was a glitch in the process and it started over from scratch. Ouch.

I shelved it for a couple of weeks and decided to do a back up to a local external drive. That works like a champ. The program also gives you the option to keep a backup on a friend's machine (or vice versa, a friend can put an encrypted back up on your machine). Great feature.

Cloud storage for huge amounts of data (say, an iPhoto library) just take way too long to get started. However, the features mentioned above are definitely worth looking into.
[Version 3.0.3]


burypromote
+1

+4

Livslufsen reviewed on 05 Aug 2011
For my purposes, CrashPlan is pretty much spot-on. Me and my brother use it to back-up photos on each others computers. You set up CrashPlan once, and then forget it. And it's free for that purpose. Haven't had any issues.

Highly recommended for back-up on another computer.
[Version 3.0.3]


burypromote
-3

-3

Rmay18591 reviewed on 17 Apr 2011
READ BEFORE PURCHASING, CRASHPLAN DOES NOT DO A COMPLETE BACKUP OF YOUR DATA.

This review is to inform prospective purchasers, that you need to read all of the information on Crashplan's site. There are a number of files/folders that are on a exclusion list, that is apparently hard coded into the software. I thought all of the files in the directories I had checked were being backed up. This is not the case. I needed a prior signed iPhone restore ipsw file, located in my user directory, that was tagged for backup. The directory containing the file, a sub-directory, of library/itunes/iPhone Software updates/ doesn't even show up in crashplan's backup. However a second directory /library/itunes/itunes plugins/ does show up and gets backed up.

There could be a number of files that you may want and need, during a restore, that the folks at crashplan have excluded from your backup sets.

On the website, you can look at a list of admin exclusions, not user changeable, if you understand, Java regular expressions, then you might be able to determine that a file isn't going to be backed up.

I wonder how many other files, that I might need are not getting backed up.

My bad for not reading the fine print, I made an assumption, that a backup software would perform a back up.

What was I thinking?

If the backup set was complete, user defined, not crashplan defined, then this software would rate at five stars in my opinion.

As it stands, I would have to go thru all of the files on my machine, determine if I need it during a restore, then determine if crashplan is actually going to back it up.

Not something, I am interested in performing.
[Version 3.0.3]

1 Reply

burypromote
+7

+25
Mikeevangelist replied on 20 Apr 2011
That directory is one that the Mac OS actually tags as 'do not back up'. Any backup system which follows the rules will exclude it by default.
Here's an article on the CrashPlan support site with more details, and a terminal command which will show you all the files/directories which the OS has marked that way (and how to change it, if you want to). http://support.crashplan.com/doku.php/articles/metaverse#metadata_to_the_rescue
burypromote

+32

Maruko Drinking Team reviewed on 22 Mar 2011
This software works. However, there are a couple things worth noting: 1.) restoring a 60GB home directory backup after a hard disk crash can take *days*, and 2.) their online backup service recently went down for over a week for many of their users (you can find it on their support forums).

I wish something better existed, but for cheap price it doesn't, AFAIK. (Arq is better, but for 500GB+ backups the Amazon storage fess are expensive.)
[Version 1.0]


burypromote
+1

+21
Roger Katz commented on 24 Feb 2011
The current version, available at the developer's website, is 3.0.2 (i.e., not the 3.0.1 mentioned here).
[Version 3.0.1]


burypromote
+1

+1

Catalystworkshop reviewed on 13 Feb 2011
I've used this and Mozy for a few years each. No comparison, this is way better software in nearly ever way. Fast, cpu efficient, reliable, powerful, and excellent in nearly every way. My only complaint is that that interface design is mediocre, and with some slightly aggravating workflows for certain tasks, mainly restoring. It's not terribly well organized or designed, far more PC-like than Mac-like. That being said, I wouldn't even bother trying anything else. I am more than satisfied, and recommend it strongly.
[Version 3.0.1]


burypromote

+46
Snowlprd commented on 11 Feb 2011
If you visit crashplan.com and download the .dmg, you'll find that the current version is actually 3.0.2.
[Version 3.0.1]


burypromote
+1

+47
Jreffner commented on 08 Feb 2011
After much research and Mozy's price hikes I've decided on CrashPlan as my new online backup solution. I originally was thinking Carbonite, then BackBlaze, then CrashPlan in that order, but after several day of reading reviews and comparing features I fairly quickly eliminated Carbonite (throttling was a main issue) and it was down to BackBlaze and CrashPlan. Even though I like the BB System Pref better than the CP app, I still have to admit that because I will use them so rarely that it really won't matter much. BB looked very good, but ultimately what won me over were CrashPlan's unlimited backup of up to 10 computers n the family plan, and their seeding service. I really didn't want to spend months reuploading all of my Mozy data. CP's seeding just made that painless. I'll come back and write a review in a month or two, but i am very confident that I made a good choice. Thanks CrashPlan! Thanks for not being a Mozy!
[Version 3.0]

7 Replies

burypromote

+406
sjk replied on 11 Feb 2011
I'm curious, did you consider Arq or other products using Amazon S3 storage?
burypromote
+1

+47
Jreffner replied on 11 Feb 2011
Sjk,

I did not. Well, not once I realized that Amazon's Jungle Disk wasn't a flat fee option. Primarily because of the pricing structure of Amazon. I didn't want to have to X per byte when restoring. The other three just offer a flat fee, and I like simple, so I just compared the three mentioned above.
burypromote

+406
sjk replied on 11 Feb 2011
Thanks for the response, Jreffner. Right now I'm leaning towards an online backup service with simple, fixed pricing like CrashPlan, et.al.
burypromote
+1

+47
Jreffner replied on 12 Feb 2011
No problem. Again, I haven't started using it yet because I'm waiting for the seeding drives, but once I do, I'll post back with any thoughts and/or experiences. I think many of us are in the same boat due to Mozy's price/policy changes, and there isn't a clear choice of who else is the best. I'll be in touch.
burypromote
+3

+406
sjk replied on 12 Feb 2011
An important factor for me in CrashPlan's favor is a high score on metadata preservation:

http://www.haystacksoftware.com/arq/#accuracy
http://www.haystacksoftware.com/blog/2010/06/crashplan-restore-analysis/

I don't know if results are higher now for other products mentioned there since originally tested; only CrashPlan's have a relatively recent update (Dec. 13, 2010).
burypromote
+5

+47
Jreffner replied on 03 Mar 2011
Update: Well, I've used this service for a couple of weeks, and I'm very happy. Here is my experience thus far:

I ordered two seed drives. One for my Mac Pro which has 1.5 TB on it and a second one for my wife's two Macs (iMac & MacBook Pro), the kid's G5, and for my Windows 7 Boot Camp running on the Mac Pro.

The second seed drive copied the four drives and was sent back and put on their servers. I resumed the uploads for the changes that occurred during the 6 days it took to ship and load the seed drives, and all was updated within hours. The same story with first seed drive, but it couldn't hold all of my data, so I'm still trying to catch up on uploading the remaining data. I'll get there, but it will just take awhile.

Things to note: If all of your data won't fit on their 1TB drive, then it will fill it as much as possible, and you'll have to upload the rest via the net.

If you want to put more than one computer on a seed drive, you don't have to do anything special. The CrashPlan app will create a folder for each computer. Yes, you can put a Mac OS and a Windows OS on the same seed drive.

You might want to select "minimal" in the Data de-duplication setting (settings/backup/advanced) otherwise it will take a month to scan a large drive.

I had an initial problem getting the first computer (iMac) to connect to the seed drive. I think the problem was VirusBarrier, but am unsure of exactly what the problem was. Turning it off in the prefs seemed to help. However, I didn't have any problems leaving VirusBarrier on on any of the other Macs. FYI I have Bitdefender on the Windows and didn't have any trouble. The tech support guy said they had trouble with this app before, but hadn't yet found the issue. It seems to be an intermittent issue for both them and myself.

Tech Support: Wow! Top notch! These guys are great. The first guy I spoke with stayed an hour after closing time to get me running! They are in Minnesota and all speak English natively! They are very kind, helpful and polite! I called a few more times and always got great results. The other issues were small questions. Honestly, the tech support is some of the best I've experienced. It's up there with Ben Spink from CrushFTP, Bitfield AB, Metakine, Agile Web Solutions, etc. They are really excellent!

The CrashPlan app: It's very functional. You really don't use it much because you set it and forget it. It runs even when the app is closed. I had the CPU usage set at 100% (when busy and idle) on all computers except for the G5 which I lowered a bit, and can't see any performance hit at all. You can customize the bandwidth used, so it really isn't annoying when it backs up every 15 minutes. If you set it low enough, you'll never notice it. There is a setting for when you are using the computer and one for when it is idle. The only thing to watch is not to set the idle setting too high if you're streaming a NetFlix movie elsewhere in the house. The fact that you can set this is great though! If you'd rather, you can have it back up at night at a specified time which is what I though I'd do, but if you set the CPU and bandwidth settings correctly, you'll be fine with the default 15 minutes setting.Overall: I'm very pleased with CrashPlan in all respects. The only thing I really need to test is the metadata when recovering a file. I'll get back to you on that soon.
burypromote

+406
sjk replied on 04 Mar 2011
Thanks for the thorough comments, Jreffner. More worthy of being a top-level review than buried as a reply. :)
burypromote
-2

+85

Call-Me-Yo-Daddy reviewed on 18 Dec 2010
I highly recommend CrashPlan. I've tried, Mozy and a few others but CrashPlan works the best for me. I'm not sure why you guys are calling the UI on this program "clunky"? It has a nice layout and is easy to navigate.

CrashPlan doesn't take up a lot of system resources or slow down your Mac while it backs up silently in the background. I'm glad I purchased this program.
[Version 3.0]


There are currently no troubleshooting comments. If you are experiencing a problem with this app, please post a comment.


-4

Jef4 rated on 09 Nov 2011

[Version 3.0.3]



+7

Globe-Trotter rated on 21 Oct 2011

[Version 3.0.3]



+4

Joe rated on 07 Apr 2011

[Version 3.0.3]




Pmu8158 rated on 01 Apr 2011

[Version 3.0.3]



+3

Macmaxpr rated on 07 Mar 2011

[Version 3.0.2]



+7

Globe-Trotter rated on 11 Feb 2011

[Version 3.0.1]




Brewguy rated on 11 Feb 2011

[Version 3.0.1]



-3

Sthunder rated on 18 Dec 2010

[Version 3.0]



+25

Mikeevangelist rated on 09 Dec 2010

[Version 3.0]


Downloads:16,149
Version Downloads:2,193
Type:Utilities : Backup
License:Free
Date:19 Mar 2011
Platform:PPC / Intel
Price: $7.49
Overall (Version 3.x):
Features:
Ease of Use:
Value:
Stability:
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Only CrashPlan offers local and online backup that's automatic, secure and cross-platform. Whether you need to back up as many as 10 computers at home. CrashPlan delivers multi-destination protection that maximizes convenience, flexibility and rapid restores. It's free to back up locally and to friends and family, and it's just a few dollars a month for unlimited online personal backup with a CrashPlan Central subscription.

CrashPlan runs on Mac, Windows, Linux and Solaris.

Note: CrashPlan is available in both free and paid versions: CrashPlan, CrashPlan+, and CrashPlan Pro. CrashPlan and CrashPlan+ use the same client. CrashPlan Pro however can be downloaded via the 'Buy' link above.
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