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Acronis Cyber Protect Connect free download for Mac

Acronis Cyber Protect Connect

Version 1.0

Access and manage remote workloads with ease – anytime, anywhere.

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Acronis Cyber Protect Connect overview

Acronis Cyber Protect Connect is a remote desktop and monitoring solution that enables you to easily access and manage remote workloads and fix any issues - anytime, anywhere. Provide remote support and assistance from a PC, Mac or a mobile client to any remote workloads running Windows, macOS, and Linux.

Access and manage remote workloads instantly

Access remote workloads and resolve technical issues quickly, saving the time and cost of traveling for an on-site fix. Acronis Cyber Protect Connect provides safe and secure remote access, so you can deliver immediate support - no matter where you are.

Increase your efficiency

Remote work and support can be frustrating, inconvenient and time-consuming. With Acronis Cyber Protect Connect, you can provide efficient support with just a few clicks.

Deliver secure remote assistance

Managing remote workloads requires trust. Keep connections safe with sophisticated encryption, keychain data protection and master password protection to prevent unauthorized access.

What’s new in version 1.0

Updated on May 20 2022

  • Multitenancy for Teams. Acronis Cyber Protect Connect supports managing the workloads of multiple organizations within one account, creating team access groups, and building custom agents for teams.
  • Remote access via cloud connection. A cloud connection is a connection established between the client and the agent via Acronis Cyber Protect Connect gateway servers located in the cloud. It's possible to set up a cloud connection by adding the Acronis Cyber Protect Connect account to the list of trusted users in the agent and accessing the remote workload without entering the access code.
  • Remote access via direct connection. For the cases when the remote connection via the internet is not possible or not appropriate a direct connection to the remote workload by specifying the IP address (or hostname) of the remote workload is possible.
  • Remote connection via NEAR. NEAR is an Acronis proprietary low-latency remote desktop protocol with the following features:
    • Hardware-accelerated H.264 video encoding that provides full HD resolution of the pictures.
    • An adaptive codec that provides full picture quality in 32-bit.
    • Sound transfer. NEAR is capable of capturing the remote workload sound and transferring it to the local workload.
    • Logon methods: access code, system logon, asking the remote user for observation/control, no authentication.
    • Multiuser access on Mac allows logging into a separate session for each user's credentials.
    • Security. The data is always encrypted with two-way AES encryption.
  • Remote connection via RDP, Apple Screen Sharing, and VNC. Acronis Cyber Protect Connect allows establishing a connection to the target workload via third-party remote connection services, i.e., Remote Desktop Protocol (RDP) for Windows, Apple Screen Sharing for Mac, and Virtual Network Computing (VNC) for Windows and Linux.
  • Finding a workload in the local area network. The Nearby scanner combines the capabilities of Bonjour technology with a NetBIOS scanner for the local area network, which allows the workloads to find each other in the local network.
  • Remote actions on the workloads. It's possible to perform the following remote actions on the target workloads: restart, put to sleep, shut down, log out the selected user, and empty trash for the selected user.
  • Multiple monitors support. If the remote workload has multiple displays, IT technicians can choose whether to view one of the displays or both in a combined view.
  • Sharing clipboards between managing and managed workloads. Acronis Cyber Protect Connect allows transferring data between the managing workload clipboard and the clipboard of the managed remote workload.
  • Capturing the remote desktop screen to a file. It's possible to take a screenshot of the remote screen and save it to a file on the local workload.
  • Session selection. If there are multiple desktop sessions on the remote workload it's possible to select the one to connect.
  • File transfer and sharing. Users can share files, images, and texts between the local and remote workloads.
  • Remote assistance via the Quick Assist application. To provide on-demand remote assistance to remote users, it's possible to use a portable Quick Assist application that does not require installation.
  • Multiple workload observer. Acronis Cyber Protect Connect single pane of glass allows can monitor all workloads at once in one window.
  • Session recording. To perform further analysis of remote sessions, it's possible to record and archive them.
  • Pre-session and in-session chat. Acronis Cyber Protect Connect provides pre-session and in-session chat to support communication with remote users and get the details about their issues.
  • Proactive monitoring. It's possible to monitor base system health parameters and get alerts about the issues with HDD, firewall, or battery.
  • Monitoring via screenshot transmission. It's possible to monitor remote user activities via the screenshot transmission.
  • Location tracking. Acronis Cyber Protect Connect allows tracking the physical location of the managed portable workloads and shows this location on the map.
  • System reports. System reports provide comprehensive information about the hardware configuration of the remote workload.
  • Session history. It's possible to browse across a history of all remote sessions performed via Acronis Cyber Protect Connect.





17.1 MB



App requirements

  • Intel 64
  • OS X 10.11 or later
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