Acronis Cyber Protect Connect

New

• Multitenancy for Teams. Acronis Cyber Protect Connect supports managing the workloads of multiple organizations within one account, creating team access groups, and building custom agents for teams.
• Remote access via cloud connection. A cloud connection is a connection established between the client and the agent via Acronis Cyber Protect Connect gateway servers located in the cloud. It's possible to set up a cloud connection by adding the Acronis Cyber Protect Connect account to the list of trusted users in the agent and accessing the remote workload without entering the access code.
• Remote access via direct connection. For the cases when the remote connection via the internet is not possible or not appropriate a direct connection to the remote workload by specifying the IP address (or hostname) of the remote workload is possible.
• Remote connection via NEAR. NEAR is an Acronis proprietary low-latency remote desktop protocol with the following features:
  • Hardware-accelerated H.264 video encoding that provides full HD resolution of the pictures.
  • An adaptive codec that provides full picture quality in 32-bit.
  • Sound transfer. NEAR is capable of capturing the remote workload sound and transferring it to the local workload.
  • Logon methods: access code, system logon, asking the remote user for observation/control, no authentication.
  • Multiuser access on Mac allows logging into a separate session for each user's credentials.
  • Security. The data is always encrypted with two-way AES encryption.
• Remote connection via RDP, Apple Screen Sharing, and VNC. Acronis Cyber Protect Connect allows establishing a connection to the target workload via third-party remote connection services, i.e., Remote Desktop Protocol (RDP) for Windows, Apple Screen Sharing for Mac, and Virtual Network Computing (VNC) for Windows and Linux.
• Finding a workload in the local area network. The Nearby scanner combines the capabilities of Bonjour technology with a NetBIOS scanner for the local area network, which allows the workloads to find each other in the local network.
• Remote actions on the workloads. It's possible to perform the following remote actions on the target workloads: restart, put to sleep, shut down, log out the selected user, and empty trash for the selected user.
• Multiple monitors support. If the remote workload has multiple displays, IT technicians can choose whether to view one of the displays or both in a combined view.
• Sharing clipboards between managing and managed workloads. Acronis Cyber Protect Connect allows transferring data between the managing workload clipboard and the clipboard of the managed remote workload.
• Capturing the remote desktop screen to a file. It's possible to take a screenshot of the remote screen and save it to a file on the local workload.
• Session selection. If there are multiple desktop sessions on the remote workload it's possible to select the one to connect.
• File transfer and sharing. Users can share files, images, and texts between the local and remote workloads.
• Remote assistance via the Quick Assist application. To provide on-demand remote assistance to remote users, it's possible to use a portable Quick Assist application that does not require installation.
• Multiple workload observer. Acronis Cyber Protect Connect single pane of glass allows can monitor all workloads at once in one window.
• Session recording. To perform further analysis of remote sessions, it's possible to record and archive them.
• Pre-session and in-session chat. Acronis Cyber Protect Connect provides pre-session and in-session chat to support communication with remote users and get the details about their issues.
• Proactive monitoring. It's possible to monitor base system health parameters and get alerts about the issues with HDD, firewall, or battery.
• Monitoring via screenshot transmission. It's possible to monitor remote user activities via the screenshot transmission.
• Location tracking. Acronis Cyber Protect Connect allows tracking the physical location of the managed portable workloads and shows this location on the map.
• System reports. System reports provide comprehensive information about the hardware configuration of the remote workload.
• Session history. It's possible to browse across a history of all remote sessions performed via Acronis Cyber Protect Connect.