This product is one which I use probably more than any other on either my Palm (an increasingly elderly Samsung SPH-i500) OR my desktop Mac. I originally purchased it some time ago because it was the only such password app at the time that I could find which would sync between PDA and Mac (have no idea if there are similar products for the Windoze folks, there probably are).
With this latest release (4.0), the developer has totally re-written it in Cocoa, and the difference is significant. Quick, flexible drop-down menus, increased options for choosing labels for data fields, many other upgrades. But here's the kicker (for me), which puts PasswordWallet and its developer, Selznick Software, in another category altogether:
When I upgraded, I upgraded the Palm App, as well, and was VERY excited about the new ability to click "open URL and copy username and password." This meant no more having to enter PW's password, cut and paste the password for whatever website I wanted to access, open up the browser manually, and then paste it into the appropriate field. PW4 does it all automatically.
Except it didn't. Not on my PDA. Every time I tried, I got an error message that said browser couldn't be found (Blazer discontinued, using Novarra's nweb now). So I emailed the developer and mentioned my problem. We went back and forth over no less than six emails, with the end result being that he researched it, found the creator code for my Novarra browser, and sent me an updated (and unreleased, lucky me!) version specially modified for me to include my browser. PW4 now works perfectly, and I'm quite a happy camper.
Yeah, I know, this is how customer service and tech support is SUPPOSED to work....but it almost never does. So rarely, in fact, that it's a (quite welcome) shock to get THIS kind of personal care and service out of the developer of a product. As I told the developer in my last email, he's got a customer for life!