Name: SproutConverter
Price: 49.99 $
Rating: 3.05 (10 reviews)

Poorly written, delusional pricing, deceitful marketing — a halfassed port of old Windows rubbish. Seriously, this is pure junk. Don’t believe a single consonant uttered by this “developer” (a laughable term in this context). Even if you ignore his −4 rating, he’s a bloviating scammer chock full of marketing-speak who has never actually addressed (let alone fixed) anyone’s problems. There are literally dozens of FREE converters/transcoders available that are vastly superior to this lump, including some that actually work. For instance, HandBrake, MPEG Streamclip, Hybrid, Burn, ffmpegX, Adapter, MakeMKV, VisualHub, Media Converter, remux, even VLC is more capable than this POS. Then there are the many $8-$30 FFmpeg front-end apps, like iFFmpeg (my favorite), VidConvert, etc. Anything (including nothing) is better than SproutConverter. Shame on MacUpdate.com for posting such dreck.

Like (1)

Version 1.0.4

2 answer(s)

tommytornroos

27 March 2014

I would be happy to address your problems but I do not see any here other than a list of complaints and unfounded feedback. This software has been used by our company, TuneTransfers, for two years. We digitize video tapes and run every file through this program. It is intended to clean and remove distortion from converted video files. It works wonderfully. This is not a port of Windows software. Where on earth did you get that idea? Why don't you watch one of the videos showing the software actually being used in real time and notice how it actually works. http://youtu.be/K5ZS3RoTd4o

Like (2)

DJF

27 March 2014

Thanks for the info - hope you just tried it out and didn't buy it.

Like (1)

Joakim-38e36532

15 January 2014

This is, by far, the most useless piece of software I have ever paid for. None of the files I tried worked. The program crashed most of the time. flv, mpg, mp4, no file extension worked. Do not buy unless You have tried the demo version and verified the result. I hoped to be able to use the filters to clean up old home videos. I have working software for conversion so I didn´t try that. If someone wonder why I gave "stability" a half star; It´s not possible to save a review with no star at all.

Like (3)

Version 1.0.2

3 answer(s)

tommytornroos

26 March 2014

Joakim, I appreciate your comments but we have not received any communication from you to our GearSprout customer support email indicating any issues. Feel free to contact us at info@gearsprout.com or help@gearsprout.com In regards to "None of the files I tried worked" did you watch the videos provided on how to run the program properly or read through the Support PDF? We would be happy to assist you further as SproutConverter is very powerful and can absolutely remove blank spaces and distorted portions of your home movies, please contact us to let us help you. Finally, 1.0.4 is now available. We would recommend updating to the newest version.

DJF

27 March 2014

I wish MacUpdate would trial the software they promote on their site and via e-mail marketing. Can't trust their "recommendations". I am going to unsubscribe to their e-mail list as I am tired of reading about something i could use, only to find out via the reviews that it is crap!

Joakim-38e36532

03 April 2014

@tommytornroos No, I did not contact you. Yes, I tried to save my investment in the software by reading and watching available support instructions. But there are other, working, solutions for me. No need to waste more time and energy than necessary. Not yours, not mine. I agree with DJF that in the most beautiful world Macupdate.com would have resources enough to try out the software they are so happy to shout out recommendations for. But it is free. And I had the possibility to try Sproutconverter before I bought it but was stupid enough not to. Have a good life, everyone!

Kray

03 January 2014

I downloaded a demo the last time this program was offered. I had a problem in that it wouldn't convert a basic format and I wrote a review as a comment. I never received a response to my comment over a 2 week? period. So I never purchased the program for lack of any support. I never heard from anyone.

Version 1.0.2

1 answer(s)

tommytornroos

26 March 2014

Kray, who did you contact? Feel free to contact us directly at info@gearsprout.com or help@gearsprout.com. This will enable us to troubleshoot your issue. I see that you tried the demo. We just released an updated version, 1.0.4, I would suggest downloading that first (designed for use with 10.9) and then email us or comment here for us to understand what your actual issue is.

Averyblessedguy

05 April 2013

There was one review full of questions and one very negative review on the promo screen. When I logged in it said there were more reviews. When I clicked to see the reviews there was only one ambiguous review. It would appear that reviews are being hidden. Makes me very uneasy!!! Also, poor design, I clicked on stars to rate but could not click to correct my rating. Once set it was permanent.

Like (1)

Version 1.0.2

3 answer(s)

tommytornroos

05 April 2013

Hello, Can you let us know what is not working for you? We actually designed the software after the new Final Cut Pro X design as it works hand in hand with it. What do you not like about the design? I am pretty sure this is the only 1 star rating we have received so we are interested as to why.

Averyblessedguy

05 April 2013

I was not clear - the poor design relates to the comment software. I clicked the stars incorrectly and then it would not allow me to change them. I have no experience with your software yet - merely trying to evaluate trying it. My real concern is that the comments are not all displaying. When I go to the macpromo link from their email I see two rather unflattering comments. When I click on the product and come here, before I log in, I see that there are many comments but when I log in I only seen one other than mine. It leaves one vary weary.

tommytornroos

05 April 2013

Yes it is always tough to see unflattering or negative comments especially when we have excellent reviews in the Mac App Store: https://itunes.apple.com/us/app/sproutconverter/id525882005?mt=12 We try to address any problems that arise but you are always more apt to see negative comments than positive. The reason being is that if someone is really happy then they continue on using the software but if someone has an issue they will let us know. Anyway, it looks like if you click on the top where it shows ratings you can see the others. We also received ratings over the last few months as we have had the software up here for the full price of $49.99. I do agree it is weird that comments are not showing up but maybe they just rated and didn't comment?

Sgginc

05 April 2013

7 ratings all on April 5, today, the day of the promo!!!

Like (2)

Version 1.0.2

1 answer(s)

Vjspin3

07 October 2013

I clicked on the demo video but nothing played—just got a blank window. If you can't even get that video to work properly, that's not good advertising for your product.

Like (1)

SproutConverter

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