Version 4 is a mess! To me it's a downgrade from v3.
I've written several complaints to the company, and received nothing but apologies and promises to share my feedback with the development team.
The color picker was considerably changed for the worse and you can no longer choose from a box of crayons or web-safe colors.
There are now just 12 colors (including black & white) to choose from. If you want any others you must enter RGB values or try to find one you like in the color wheel.
I almost always use the same few colors for annotating my screenshots and I want them the same each time, not to settle for something close in the wheel. So I was forced to waste time Googling to find codes for the colors I use, then I could add them to the palette for later use. Next time I need an exact color it's back to Google again!
The Text tool includes one poorly-named function - the Line Width slider. This slider has nothing to do with the width of the text. It actually creates an outline AROUND the text. At the lowest setting individual letters are outlined, but when you get over 3.0 the outline becomes more like a balloon effect around entire words. In the Arrow tool the Width slider DOES control the line width. This makes the Line Width slider ambiguous at first.
The Undo function doesn't work at all for text changes.
Changed colors and want to go back? You'll have to select a new color in the picker.
Changed font and want to go back? You'll have to select a new one. Can't remember the name of the last one? TOO BAD!
The new Panoramic capture doesn't function automatically, you must drag the region to be captured. It works pretty good but would be better if it could scroll an entire window on its own, like the regular scrolling capture does vertically.
Although a "fill" function was added, you still can't fill a selected region. That's something I requested last year.
There were no improvements to the way images are exported to PDF, so they're still blurry. That's something I told them about last year.
Why do it at all if the result will always unclear? Maybe SnagIt should come with a pair of corrective glasses for viewing exported PDF files.
TechSmith's Help section of their website (which opens when you select SnagIt Help from the Help menu) wasn't updated for v4, so a lot of the info is incorrect for that version. There doesn't seem to be a topic for color picker at all.
I was generally happy with v3 despite the company's failure to implement a proper fill function (which I'd use frequently) and export images to PDF CLEARLY (which I'd use daily).
I have been repeatedly annoyed by v4 and am now looking for a replacement app since v3 will no longer be maintained and lacks two functions I've been asking for. They added features I don't care about while completely ignoring ones I do.
I kept hoping my requests would be implemented in an update, but it's apparent now that TechSmith just doesn't care what their users want.