MozyHome

False promises. There's nothing that can annoy me more than that. Speed sucks, backup isn't entirely reliable, the cost is unreasonable. Good luck guys. My Mac is better off without you.

Good grief, is this sucker still in business? And just wow, a whole TWO GIGS free! How can they afford that with all the other el cheapo cloud backup sites around giving away 3, 4, oven 5+ free GB (like Sugarsync, Skydrive, ZipCloud...).

Mozy was my first cloud backup solution, but I have just abandoned it for Backblaze due to their switch from the unlimited plan. Even though I am not backing up a huge amount (200-300 GB of mostly photos and some movies) the new plan would more than double my current cost. Backblaze, however, will let me do this for $4 per month with a two year subscription. Mozy offers a few more features, file "sharing" access, and a mobile app, but I have never used any of those features. I just want an inexpensive, fast, and reliable backup solution. If you have less than 125GB to backup then Mozy is still an excellent choice, but not if you have a lot more. I've also found the Mozy application/prefpane to be a little slower at uploading than Backblaze, and a little more buggy. It tends to stop backing up a little more often than Backblaze, which on my network (3MBit/s) chomped through about 30GBytes per day!

Generally not bad as a backup solution, but after Mozy has abandoned the unlimited data plan it became way too expensive. I cancelled my account when they changed their pricing and I was supposed to pay FIVE TIMES the amount I paid for the unlimited plan before (for less than 200GB). This is also around FIVE TIMES more than I pay now to a competitor. And, I have to add, the competitor has an excellent customer support (which Mozy traditionally lacks). I can only advise everyone who has to work for his/her money: stay clear of Mozy unless they go back to a competitive pricing!

Support can be much better! I asked them to stop the automatic renewal of the subscription! They simply answered they cannot! On my further question why they cannot they didn't even answer!

I noticed this in the readme file: "Mozy may protect you from a zombie invasion in a post-apocalyptic environment." Can someone elaborate on this feature? I come across zombies all the time in the workplace, while I'm out shopping, and on Facebook, and I'm wondering if this might also be useful in dealing with them?

great concept - using it to back up 2 Macs (MBP & Mac MIni - including the full itunes lib) and one Windows machine. The initial backup takes quite a while; but once done you don't feel the thing is running. Backup's and transfer is encrypted. Strongly recommend

1 - all given links here are dead, no immediate download, mozy.com asks to register first. 2 - I used mozy after very positive reviews in german c't – over a year, but ended in zero support (stability issues). My account has vanished. Actually mozy.com attempts to trick the user in a payed model – I got an ad-mail a few days ago saying 'why don't you come to backup all your data for a monthly 6$' - that doesn't exist at all (no flat). 3 - https://mozy.de/home/download gives links for downloads, but not for the version announced here... -> Stay away. PS: Rating (stars) here in MU was much simpler before...

I've been using Mozy for over a year, and it was generally working very well. My subscription is good for another years, but I will certainly not extend it now after the new prices came out. In my case, I backup a modest 160GB, and the new price would be more than three times higher than now. One other thing I noticed a few days ago, and which I suspect to have happened "on purpose": I got an error that a required file was missing, and after Mozy resumed it showed me that it had to upload many GB of Data. I was suspicious, looked into what happened, and saw that the backup set now EXcluded my folders with photos and videos. Which for me was around 100GB of important information that was now EXcluded from backup. Basically exactly the data why I have bought an online backup solution. I have heard that at least one other person had exactly the same "problem". So, guys, check your backup sets in the Mozy home program, and manually INclude your important data again.

Well, I've used Mozy for about 3 years and I've been happy with it. Now, with the new pricing scheme, it's going to cost me about $220 per year and that doesn't include any room for expansion. With Carbonite bing $56 a month, and with the performance, features, and ease being very equal between the two services, I certainly won't be staying. Honestly, I don't know why anyone would stay. True, uploading all of your data again will suck, but not as much as paying 4 or 5 times as much each month. Mozy, you've been good, but now you're even better... for Carbonite!

I just received this in my mail box: ———————————————— Thanks for being a valued Mozy subscriber. For the first time since 2006, we’re adjusting the price of our MozyHome service and wanted to give you a heads up. As part of this change, we’re replacing our MozyHome Unlimited backup plan and introducing the following tiered storage plans: 50 GB for $5.99 per month (includes backup for 1 computer) 125 GB for $9.99 per month (includes backup for up to 3 computers) You may add additional computers (up to 5 in total) or 20 GB increments of storage to either of the plans, each for a monthly cost of $2.00. ———————————————— I normally never take the time to respond to things like these but this time I just have to: Wow! That's a 360% price increase in my case. That just doesn't make any sense — especially after what you put your customers through when you had those serious technical issues recently! I've never experienced anything like this before! I'm off! Good luck to you and your company!

Great app, no need to describe how it simplifies the process of files' sharing!

I'm using it for a month only, but I'm totally satisfied - I can share any files I need - that's great!

I've used Mozy for the last two years and have had a great experience. The free 2 GB account will backup the majority of you docs aside from music and photos. The developers are very quick to address support issues.

I've used Mozy for 8 months now, and things generally work ok. The client is a bit of a CPU hog at times, but considering the price and the fact that i have backed up almost 1000 Gigabytes for 5 dollars a month, I can live with that. It has saved me a few lost fiels I use time machine for my daily backups, and mozy for weekly backups. In that way it does not get too intrusive.

Mozy came a long way, from not being able to install when a Filevault image was present to long hangs, unexplained crashes and terrible performance. However things are a lot better now. There are regular updates, support in my experience takes your claim serious but can't always solve it immediately and performance keeps getting better. The free alternative works well if you consider the price and their efforts to build a Mac backup client (that supports a private key) that will backup your most essential files when you're away from your comfy Time Capsule deserves a better review IMHO than those listed here. Now why does one client has the 'all documents' option and mine doesn't? ;)

Actually I don´t understand all these negative posts here. I use Mozy for quite some time now and all I can say is that it´s very very reliable.

With me this tool was hardly working. It permanently lost the right data size on the server side, which could be recovered then lost again then couldn't be recovered. I was over weeks just busy with the support getting it to work again which isn't much of a backup. As soon as I said I had enough of Mozy and wanted to cancel my membership as it was not working as a backup tool the communication so far is on hold (for two weeks by now) as my case is "transferred".

Just tried this new version after having it not installed for a couple months (and totally non-functional for a couple before that!). Still _KILLS_ the performance on your computer. I have mine throttled as far as upload, but that didn't stop it from immediately attempting a backup process. After examining files for a half hour, it showed that it was starting a backup, which involved another ten minutes of "Communicating with server." MozyHome.app crashed the first time I tried to open it. The Console.app shows the following error multiple times: CoreEndianFlipData: error -4940 returned for rsrc type FREF (id 129, length 7, native = no) Whatever that means. In short, still the same slow, bloated mess. Find something else would be my recommendation - it's clear to me that whoever is developing this software cannot build a product that runs well on Macs. Oh, when I clicked Stop it took several minutes to do so. And, my fans kicked into gear once it showed that it HAD stopped. I opened Activity Monitor and found that the MozyHomeBackup process was using about 100% CPU (maxing out one of my MacBook Pro's dual cores), heating up my Mac when it was supposed to be doing nothing! Force Quit that. Uninstalling again. Don't tell me to contact Support - last time I tried to work with them was a nightmare. I clearly described a problem with the Mac OS X version and they responded with Windows troubleshooting steps. Once I finally got through to a "Mac" support person, the troubleshooting advice was to wipe out everything and start from a clean install. Did so, it worked for less than a week before the same problems came back. Of course, if you have more than 10 or 20 GB of backup data, that week-long window of functionality is less time than it takes to make a successful full backup.

I tried this because backing up apps like Address Book and Ical required just a check box and knowing where the files where located was not necessary. Program failed to backup the files and froze frequently. Terrible program! Ken