DVD Snap

I simply must write a white-hot, glowing review of DVD Snap 2.0.1!!! I have been computing professionally since 1983, when I computerized a nationally known business in Manhattan. I have had many experiences with creative type software packages and tech support for various hardware and software matters, too, over the years. DVD Snap 2.0.1 is a very cool program; it really helped me do this latest project. Tobias Jordan, (Developer & Founder of Tool Force Software;http://www.tool-forcesw.com), has just provided me with the best, most comprehensive, innovative, thorough, professional, caring, knowledgeable, personal tech support I have ever enjoyed in my entire life! He responded to my few emailed inquiries, even on the weekend, extraordinarily fast. He really helped me quickly with very direct replies. Although he resides in Germany, and speaks German, his English is fabulous. No language barrier here. But the best part of his wide expertise blew me away on this past Sunday night, when at 11:00 P.M. his time, he spent 50 minutes with me online using iChat to take control of my computer screen, and actually manipulate his software, DVD Snap 2.0.1 using my movie, loaded into my computer's DVD drive, to see EXACTLY where my problem was. It was an unbelievably fast, deep, and sophisticated method of providing "virtual on-site" tech support. Due to this cool troubleshooting, he was able to see exactly what I was doing incorrectly, and fix the problem himself, while I watched, in amazement, as he moved my mouse cursor all over the screen with lightning efficiency!! And, all this on a Sunday night, 11:00 P.M - 11:50 P.M. his time, and for a software package costing only $19.95 (no shipping or tax either). WHAT A DEAL!!!! This guy is super smart and he really cares.

What I don't understand is why ordinary screen grabbers can't take a snapshot of a paused DVD movie. I've tried several (Apple's cmd-shift-3, Jing, Voila, Snap N Drag among others) and all they display is a gray area in the DVD player window. Is this some "feature" that the industry forced upon Apple?

Great application, particularly for those who are less computer literate. Met our needs superbly.

I love DVD Snap, I'm so glad I stumbled upon it. My Mac OS X version is 10.6.8 and other screenshot apps are no longer able to take screenshots of Apple's DVD Player, all you get is a checkerboard in the pic. This really frustrated me, I like taking screenshots of movies or shows on DVD. Apple had changed their DVD Player :( . Then there is DVD Snap to the rescue. It easily takes wonderful screenshots of just what's on the DVD Player screen-no need to crop the shot later on. I also love the gallery-all pics in one safe place. Then you can export your shots to many different formats. You can take screenshot using the menu bar never having to leave the DVD Player-very easy. Great price for this great app. A must have if you like to take DVD screenshots. Thank you. :)

Beautifully designed, really great piece of software. Worth every penny. Service, assistance is quick and to the point. NO hassle. It does exactly what it has to do.

Great Support! Even it took 4 days for the update license to come, well, it is the Thanksgiving week week end after all. When I remember that, it took my grumpish away. Happy Holiday!

Agreed! I was sent an upgraded registration key for v3 quite quickly. It's a great little piece of software that accomplishes quite a feat -- I appreciate the concept and that I can easily get a "just right" snap from a movie!

Great app, great support. I strongly recommend it. Had DVD Snap 2 and received the new key for the upgrade very fast, after sending an email.