I have been a big fan of Awaken for years. However, I have to agree with the comments about vanishing technical support. I installed my copy of Awaken on a new computer, and every time I launch it, I get an error message that I must enter my admin password so it can install a helper to allow it to wake my Mac from sleep. However, I enter my password, and it apparently doesn't install whatever it needs to, as I can't activate the "wake from sleep" feature, and every time I launch Awaken I get the same error message.
I've written Embraceware repeatedly, and no reply. I wasn't worried until I came here and saw other people were having support requests go unanswered. I suppose I'm on my own here. I hope embraceware returns from vacation, or wherever they've gone, as I like this program, and I want to continue using it.