Apple Remote Desktop is the best way to manage the Mac computers on your network. Distribute software, provide real-time online help to end users, create detailed software and hardware reports, and automate routine management tasks - all without leaving your desk. Featuring Automator actions, Remote Spotlight search, and a new Dashboard widget, Apple Remote Desktop 3 makes your job easier than ever.
Your comment was unecessary and rude. Apple Remote Desktop supports VNC clients on all OSes. If Apple is going to offer half ass support they should just remove the functionality. I personally use RD to control Windows PCs using VNC.
"Addresses several issues related to overall reliability, usability and compatibility."
this update rendered me no longer able to connect to my G4 in other room that's on 10.5.8. prior to installing it lion had no troublec onnecting to my macbook on 10.6.8 and G4 on 10.5.8. with 3.5.1 i can still connect to macbook pro but G4 connection fails 100% of the time. So i don't think they addressed much with compatiblity heh
I had this issue at work and found a fix by manually disabling, and then enabling remote management in the sharing pref. Once I did that I could connect no problem remotely.
Ummm...yeah, I'm compelled to ask what did you expect with the title of APPLE Remote Desktop. It's not designed for non-Mac OSes.
Think I'll go complain about Microsoft Remote Desktop Connection...how it doesn't support connecting to a Mac from Windows. DUH...
@ Lexicon, maybe you didn't realize that Remote Desktop has built in support for VNC? That would prove your comment that it's "not designed for non-Mac OSes" wrong. That would also prove your comment about Microsoft Remote Desktop to be irrelevant since Microsoft doesn't support Mac OS Remote Administration in MRD. Perhaps you should think before you comment.
I don't understand all the bitching about Remote Desktop. I works beautifully. Absolutely no problems with installs, updates or other tasks. Maybe people should actually read the documentation that comes with it.
The only thing keeping me from buyg ARD is that you only get 1 admin with each license. We have 4 people who would need access to monitor machines so Apple tells me we would need four unlimited licenses if we want four admins. Really messed up.
upgraded to ard3.1 on my macbook pro. scanning is much, much faster (doesn't stall across subnets when you define ip ranges). still lacking contextual menu support in main window...we should be able to select a computer (or a group of computers) and use contextual menu to do things. for instance, i should be able to select a computer, right click and choose "ssh to machine" and a terminal window should open prompting me for my password in terminal for ssh connection...
A year later, and here I am echoing the below comment;
Maybe you should fix the issues and bugs before charging more than the OS itself.
Ever heard of open beta?
My "all computers list" has 1000+ clients in it, and if I click on that list, I am going to have to wait at LEAST 10 minutes while it updates all the status. Hey, maybe I don't want to update the status, ever think of that? Give me a stop button maybe?
Copying files is still horrible, though at least it usually works on the 8 or 10th try.
ARDAgent always crashes. My "get info" window doesn't work. Still many crazy keyboard bugs (sometimes it won't type or it holds down the option key without your knowledge).
Many times, a client says "offline" but if you click observe, hey, there it is!
Way to many bugs to be a final version (oh wait, how long ago was this released?). I hate to say it, but this app is as buggy as the Finder, if not worse.
Still many missing features..since it's not easily possible to block internet access easily in a networked home-directory enviroment for the lecturer, this functionality should be avaible in Remote Desktop.
[Version 3.0]
+2
Anonymousreviewed on 15 Sep 2005
Maybe you should fix the issues and bugs before charging more then the OS itself.
Ever heard of open beta?
[Version 2.2]
1 Reply
Anonymouscommented on 20 Nov 2005
Hi i'm having trouble trying to figure out how i can turn the VNC option off. There are 3 computers that are on my Airport Network, but other ones that are not, always have VNC On. These computers are some of my other family's computers, who are all pretty much computer illiterate, so it would be nice if i was able to control their computers and copy items, etc without having tasks constantly fail. Thank you for any help i can get on this.
Version 3.0 broke support for VNC. This sucks for me as both my servers run VNC server instead of Apple Remote Desktop server because ARD is a bit less stable. But Since upgrading on my intel macs, I can't connect to my servers at all. The notes on version 3.1 say that VNC support is fixed, or at least imply that it is. But trying to connect to a VNC machine fails every single time in ARD 3.1. I don't know what they are waiting for here. Apple is usually so good about things but every once in a while they really leave you hanging and this is one of those times.
If you can't get this thing to install (e.g. it says that it can't find an existing version to upgrade, but you do actually have one installed), just use Pacifist (available here at MacUpdate) to extract all the bits and pieces and put them in the right places. Hints: To install to /usr/bin and /usr/share (the unixy bits), use Terminal to go to /usr/bin and do "open .", and do the same in /share, to open those usually hidden folders in the Finder, so you can drag-drop from Pacifist into them. Be sure not to overwrite entire folders; i.e. do not drag-drop /usr/share, but open /usr/share/man/man1 and drag-drop the appropriate FILE into that folder; same goes for the stuff intended for /Library and /System, etc. Put the files EXACTLY where Pacifist says they should go (e.g. the app must be in /Applications not /Applications/Utilities or ~/Applications). The only downside is that Pacifist runs a prebinding update after every single drag-drop operation (even for, say, documentation files, which have no prebinding). So it takes quite a while. Lastly, because I trust Apple's installer to get the permissions right more than I trust Pacificist, after doing all of this, I re-run the .pkg installer, which now has an "Upgrade" option, that actually works (it just reinstalls everything I just manually installed, but does it the Apple-preferred way.) PS: Pacifist is a little buggy - sometimes it can take two drag-drop operations to actually get it to do anything. You'll see it working when it happens correctly. Hope this helps folks.
Please login or create a new MacUpdate Member account to use this feature
Watch Lists are available to MacUpdate Desktop Members Upgrade Now
Download and auto-install
using MacUpdate Desktop. Save
time moving folders and cleaning-up.
Apple Remote Desktop is the best way to manage the Mac computers on your network. Distribute software, provide real-time online help to end users, create detailed software and hardware reports, and automate routine management tasks - all without leaving your desk. Featuring Automator actions, Remote Spotlight search, and a new Dashboard widget, Apple Remote Desktop 3 makes your job easier than ever.
-3
-4
Lexicon504 reviewed on 22 Jul 2011
+1
+11
+46
+80
Mysticalos reviewed on 21 Jul 2011
this update rendered me no longer able to connect to my G4 in other room that's on 10.5.8. prior to installing it lion had no troublec onnecting to my macbook on 10.6.8 and G4 on 10.5.8. with 3.5.1 i can still connect to macbook pro but G4 connection fails 100% of the time. So i don't think they addressed much with compatiblity heh
+2
+6
-4
-1
T0rus reviewed on 23 Dec 2009
-2
-4
Think I'll go complain about Microsoft Remote Desktop Connection...how it doesn't support connecting to a Mac from Windows. DUH...
+11
+56
+2
+3
+1
+1
+56
don
+56
donmontalvo reviewed on 17 Nov 2006
don
+1
+13
BDog reviewed on 12 Sep 2006
Maybe you should fix the issues and bugs before charging more than the OS itself.
Ever heard of open beta?
My "all computers list" has 1000+ clients in it, and if I click on that list, I am going to have to wait at LEAST 10 minutes while it updates all the status. Hey, maybe I don't want to update the status, ever think of that? Give me a stop button maybe?
Copying files is still horrible, though at least it usually works on the 8 or 10th try.
ARDAgent always crashes. My "get info" window doesn't work. Still many crazy keyboard bugs (sometimes it won't type or it holds down the option key without your knowledge).
Many times, a client says "offline" but if you click observe, hey, there it is!
Way to many bugs to be a final version (oh wait, how long ago was this released?). I hate to say it, but this app is as buggy as the Finder, if not worse.
+5
+2
Anonymous reviewed on 15 Sep 2005
Ever heard of open beta?
-4
+2
+13
+2
+56
Don Montalvo, NYC
-1
-2