Teamviewer's a mixed bag. One one hand it's amazingly simple. My clients can download a small App and without configuring any firewalls I can remote access their machines and save thousands of miles a year.

On the other hand it can be very unstable, freezing the screen whenever there's a large change (such as closing a window) and randomly ignoring most Mac keyboard shortcuts. The file transfer interface has had very little thought put into it, it works but is centred mainly towards IT professionals who know what they're doing.

Recently I have been receiving emails warning me that I'm initiating too many sessions, when I only have it installed on two computers and never use them at the same time. Clearly their servers are struggling to keep up with the demand.

The £500 I spent on a commercial license is a bit steep, especially considering the pitiful customer support. I sent 3 beta feedback emails through the program & the teamviewer website, each was returned with an invalid mailbox error. I hope I've made back the money on petrol-saved but time will tell.

still not VPN function an mac version .-(

7.0.10692 has a beta tag when I open it. But it is not marked beta on MacUpdate. I really think you guys need to improve the current situation. Please mark betas with a b or another tag in the main listing and headline so the user can differentiate them from the official releases.

This is the best ever free remote desktop app. I use it every day.

TeamViewer is a great product, but the new Chrome browser (currently in beta) has a similar feature already integrated. That means you can remote control any computer that has the new chrome browser.