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Jump Desktop is a remote desktop application that lets you securely connect to any computer in the world. Compatible with both RDP and VNC, Jump Desktop is secure, reliable, and very easy to set up.

What's New

Version 4.0.3:
  • Bug fixes and stability updates.
  • Adds an option to disable heads-up-display of computer names in fullscreen mode.

Requirements

OS X 10.6.8 or later

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Jump Desktop User Discussion

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KayC2 Member IconReview+0
KayC2
+0

I highly recommend this app for Mac OS X 10.6+ because It's simple to use and really good value.

I'm not computer savvy, and haf previously trialled Log Me-in and TeamViewer, but gave up in frustration because they were so complicated.

I must admit I had a few problems with my first attempt at installaing JumpDesktop – but it is easy to uninstall and try again.

I've since downloaded Jumpdesk from the Apple App store and successfully installed on both my iMac and Macbook. I moved the Viewer Windows (which were found in the Documents folders on my Macs) to a separate Dropbox folder and so far the app is working like a charm!

These guys are doing their best to iron out any issues and deserve our support.

Note: I have no connection to the developers, and this review is unsolicited.

Reply0 replies
Version 4.0.3
Ojb Member IconReview+0
Ojb
+0

Seems to work fairly well. If it has some nefarious purpose as some people are insinuating, it is well hidden. Two points: 1. it's disappointing that I can't drag and drop files between local and remote machine like I can with ARD; and 2, is there a screen sharing app which plays the sound from the remote machine on the local machine? I need one for a blind friend.

Reply1 reply
Version 4.0.3
HaseebQ9075
+0

@Ojb - fFile copy/sharing and sound streaming isn't supported when connecting to Macs - it is supported if you're connecting to Windows using RDP though.

jh02472 Member IconComment+3
jh02472
+0

Just for kicks, since this is a reviews section, after all…

Has anyone actually use the program? And if so, can you tell us anything about it?

Sorry to get in the way of the political rants, but I really would like to know more about people's experience with the program! :-)

Reply1 reply
Version 4.0.3
HaseebQ9075
+0

Incase you're interested there is a trial version here: https://jumpdesktop.com/downloads/jdmac

Neartheredrocks Member IconComment+183
Neartheredrocks
+11

Who is Phase Five Systems? There is no address and no information about this company even on their website. I would not trust such a company - especially not with any kind of remote control software that gets routed through the company's system.

Reply18 replies
Version 1.0.12
MacUpdate-Lon
+3

This might be of use to you: http://jumpdesktop.com/privacy

And, apparently Apple thought the developer is legit, they listed the app on the Mac App Store.

Neartheredrocks
+12

Any "privacy statements" are worthless in such a case of an anonymous offerer of remote control software. I also do not really care what Apple thinks - I prefer to think myself.

Please note that the website of the developer has been registered through a third party company "WhoisGuard" to hide where they are and who they are. Remote control software is extremely security sensitive. Whoever offers such a software and does everything to hide their identity does not deserve to be trusted.

Cgc
+6

I agree 100%. Why are they hiding their identity?

Stevie24
+3

Agree to you. A web site without an impressum with complete info of the company is a nogo, in Germany even forbitten!

Dan-D.
+2

Well, the link posted by MacUpdate-Lon makes this service even more suspicious. (thanks anyways)

They collect data and use third party soft/hardware and hosting partners.
Who are those partners and where are those servers located worldwide?

However, Neartheredrocks, thanks for pointing this out!

DovTodd
+0

Thank you for pointing this out. I installed this program, but then looked at this page. I checked the website and all links I could find, and I do have a problem with the company not saying who they are. So, I've now regretfully uninstalled this software. It's too bad, because otherwise it does look like a good piece of software.

HaseebQ9075
+4

Hi there,

I'm the lead developer working Jump Desktop. We're a distributed team that works out of Toronto, Sydney, Dubai and Karachi. We've been on the App Store since early 2010 (iOS app store) and this is the only product we work on since our inception.

Privacy and security is very important to us - please note: the connection actually never gets routed through our servers - it's either direct to your PC (if you're using an IP address or hostname) or through a third party server like Google. Jump makes sure that your connection is always encrypted if you're using our automatic setup to help protect your privacy.

I'd be happy to answer any questions you have.

jh02472
+0

I have a different question. The developer's website says volume licenses available. Does that mean you need a license for every computer or iPad (etc) that you want to connect to?

HaseebQ9075
+1

@jhencken You can use one copy of Jump Desktop (iOS, Mac or Android) to connect TO as many computers as you like. There is no limit on the number of computers you connect TO using one copy of Jump Desktop. You do need one copy per individual user though. So if you have a colleague who wants to connect to computers using Jump, they will need to purchase their own copy.

Also just to be clear: you can't connect TO an iPad. You can however connect FROM an iPad to a PC/Mac/Linux machine.

Hope this helps.

jh02472
+0

Thanks for your quick reply. So if I want to connect to computers from my iPad (at work) and from my iMac (when I'm home), I need to licenses -- one for each device I'm connecting FROM?

(Sorry if I'm being stupid about this. I appreciate your patience.)

HaseebQ9075
+0

Correct - the iOS and Mac versions need to be purchased separately.

You can install the iOS version on upto 5 personal devices (your iPad, iPhone, iPod etc). Same for the Mac.

Wts
+0

The lead developer working Jump Desktop has noted that we're a distribution team working out of Toronto, Sydney, Dubai and Karachi.

"Dubai" and "Karachi" suggests to me these guys are very much part of the bad element of computer hackers.

In their web site privacy policy they say: When using a Google account to connect, we log your email address on our server for 7 days. The log is used only to help diagnose connection issues and gather anonymous usage statistics of our service. We will never sell or use the information in the logs to contact you. We may consult the logs if you open a support request regarding connection problems using your Google account. The logs are kept for a rolling 7 day period and old logs are deleted after 7 days.


Really ? Believe that and i've got some swamp land for sale just for you.

HaseebQ9075
+3

@Wts Sorry you feel that way - but it's all true - we never have and never will share or sell customer information to anyone. That's not what we do. We're dedicated to making excellent remote desktop software that helps our users be more productive. You can see that in the way we've priced our products, our focus (remote desktop is all we do) and the continuous stream of updates we've shipped to our users over the last 4+ years by listening to their feedback. For example we just shipped Jump Desktop for iOS version 6.0. We've updated the iOS app more than 30 times in the last 4 years and added lots of new features and functionality along the way - this is also mirrored in our Mac and Android app. A company with less focus would not be able to maintain the same track record.

Wts
+0

HaseebQ9075 replied on 04 May 2014:

Well HaseebQ9075 if you guys are legit why are you hiding under a phony name ? Most legit businesses use legit names that are traceable. Of course why not just call yourself betty boop to make it even more stupid my friend.

HaseebQ9075
+0

@Wts - I'm not really sure what you're talking about. Which name are you referring to? We've had the same name throughout.

Wts
+0

Referring to the post:
HaseebQ9075 replied on 04 May 2014
@Wts - I'm not really sure what you're talking about. Which name are you referring to? We've had the same name throughout.

So who is HaseebQ9075 that made the reply ?

If the company is legit why hide behind a name : HaseebQ9075 ?

Anyways, this is all silly because i would not give you $29.99 let alone demo this spyware.

HaseebQ9075
+3

@wts HaseebQ are initials. My name is Haseeb Qadir. This is me on twitter: https://twitter.com/haseebq .

HaseebQ9075
+0

Sorry - typo above: HaseebQ are *my* initials.

user icon+11
HaseebQ9075
Version 4.0.3
user icon+1
Wlossw
Version 4.0.3
user icon+0
Bobfra
Version 4.0.3
> 4 5

Ratings

Overall
(5)
Current Version (4.x)
(5)

Details

Downloads 5,595
Version Downloads 1,754
License Demo
Date 01 Feb 2014
Platform Intel 64 / OS X / Intel 32
Price $29.99
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