Adobe Creative Cloud Cleaner Tool
Adobe Creative Cloud Cleaner Tool
4.3.0.30

5.0

Adobe Creative Cloud Cleaner Tool free download for Mac

Adobe Creative Cloud Cleaner Tool

4.3.0.30
10 May 2019

Resolves Adobe CS and CC installation issues.

Overview

The Adobe Creative Cloud Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.

Enterprise customers should see Run the Adobe CC Cleaner Tool in silent mode (Enterprise customers).

Installation instructions can be found here.

What's new in Adobe Creative Cloud Cleaner Tool

Version 4.3.0.30:
  • Release notes were unavailable when this listing was updated.

3 Adobe Creative Cloud Cleaner Tool Reviews

Rate this app:

Higherterrain
18 May 2012

Most helpful

The need a tool like this for Phoptoshop Elements.
Like (1)
Version 6.0.0.27
B-Jefferson-Le-Blanc
23 October 2017
I used an earlier version of this tool, version 3.10.14 to help with an installation problem with the Adobe CS3 suite. That version seems no longer to be available. This current version only works on Mac OS X 10.11 El Capitan or above. That said, version 3 helped resolve the installation issues I was having with reinstalling CS3 last year. To run CS3 now, though, I needed a new serial number I got from Adobe (https://landing.adobe.com/en/na/products/creative-cloud/ctir-2113-exchange-serial-number-cs3-4.html#) using my old serial number, which no longer worked after I upgraded from OS X 10.9 Mavericks to El Capitan and then Sierra. For the time being at least my CS3 apps run on Sierra. I haven't tested High Sierra yet, so your mileage may vary. Interestingly, this tool is designed to remove files related to pre-release (beta) versions of Adobe software. But it works as well removing files that hamper running or reinstalling, as the description says, CS3 through CS6. This is a good thing for people who need to use older versions of their Adobe suite apps after upgrading the operating system. Why upgrading the OS causes problems for Adobe apps I don't know, but this tool helps resolve those issues. So does their proffering of new serial numbers, as mentioned above. The serial number means that I didn't have to reinstall CS3 after all to get it to run in Sierra. So I didn't need the Cleaner Tool this time around. Be sure to read the instructions carefully (https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html) before using this app. There are a number of steps that need to be followed in sequence. You will need the download versions of your software in order to reinstall it—the old DVDs no longer work. You can get CS3 here, https://helpx.adobe.com/creative-suite/kb/cs3-product-downloads.html, with your old serial number. I don't have links for CS4, 5 and 6. You'll have to dig them up yourself. ;-)
Like
Version 4.3.0.7
Neil-M
22 August 2014
This fixed a persistent updater problem for me in CS6. I'd followed so many forum tips and support recommendations, non of which worked. The cleaner app resolved the problem immediately. They should really be pointing people towards this in the first instance.
Like (1)
Version 2.6.0.4
Higherterrain
18 May 2012
The need a tool like this for Phoptoshop Elements.
Like (1)
Version 6.0.0.27
Free

5.0

App requirements: 
  • Intel 64
  • OS X 10.11.0 or later
Developer Website: 
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