BlackBerry Desktop
Manager

BlackBerry Desktop Manager helps you quickly and effortlessly sync your BlackBerry with your Mac computer, so you can do more of what you love on your BlackBerry.

• If you are running OS X 10.6.8 Snow Leopard, when you connect your smartphone or tablet to the BlackBerry Desktop Software, you receive an error message indicating that the BlackBerry Device Manager wants to use confidential information stored in your keychain. If you select Always Allow, when you disconnect and reconnect your device, you will receive the error message again.
• Workaround: On your Mac, open the keychain access. Open the BlackBerry device item. In Access Control, select Allow for all applications.
• If you connect your BlackBerry PlayBook tablet when it's turned off, the tablet isn't connected when you turn it on again.
• After upgrading from a previous version of the BlackBerry Desktop Software, the phone number for the Apple Assistant in your contacts switches fields although you didn't make that change.
• If you connect a BlackBerry smartphone that is running BlackBerry Device Software 4.1 or lower to the BlackBerry Desktop Software, you don't receive a message that the smartphone is unsupported.
• Some configurations, such as updating your media card size, aren't displayed when you connect your smartphone.