SMART Utility
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(9) 3.9444444444444446

Checks the hardware diagnostics system of hard drives.   Shareware ($25.00)
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SMART Utility is an application to scan the internal hardware diagnostics system of hard drives. SMART (Self-Monitoring Analysis and Reporting Technology) is a system built into hard drives by their manufacturers to report on various measurements (called attributes) of a hard drive's operation. The attributes can be used to detect when a hard drive is having mechanical or electrical problems, and can indicate when the hard drive is dying. This allows time to hopefully backup, and then replace the
What's New
Version 3.1.1:
  • Added support for demo serial numbers
  • Added support for file used by script to import drive data into Casper
  • Added SATA version and rotation rate to info window and removed ATA standard
  • Added menu item to install SAT SATA Driver for external drive support
  • Fixed bug where having menu extra would always cause app to launch
  • Fixed bug where unsupported drives would send Grow and email notifications
  • Update eSellerate engine to 5.0, which now is encapsulated all in the app, and fixed a crash
  • Updated smartctl engine to 6.0, which supports many more drives
Version 3.1.1:
  • Added support for demo serial numbers
  • Added support for file used by script to import drive data into Casper
  • Added SATA version and rotation rate to info window and removed ATA standard
  • Added menu item to install SAT SATA Driver for external drive support
  • Fixed bug where having menu extra would always cause app to launch
  • Fixed bug more...
Requirements
Intel/PPC, OS X 10.5 or later



MacUpdate - SMART Utility




  • DriveDx
    +30

  • SMARTReporter
    +18

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    +4

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    +3

  • S.M.A.R.T. for...
    +2
SMART Utility User Discussion (Write a Review)
ver. 3.x:
(9)
Your rating: Now say why...
Overall:
(15)

sort: smiles | time
burypromote

+42

Just-Annutha-Dewd reviewed on 29 Jun 2013
I've been using SMART Utility for some time now and am generally pleased with it. What I especially appreciate is the recent addition of the ability to install the SAT driver to enable monitoring of supported external drives.

My biggest gripe is that it should be easier to initiate a short run vs long run. It'd make more sense to re-do the UI to run either of those from the main screen, not dive into a sub-menu titled "More Info", which itself doesn't really suggest that's where to go to run a more detailed analysis. Novice users would understandably be confused.

My other gripe, which may seem trivial, is the menubar icon. It's hard to make out, being silver on the silver menubar. It also just doesn't look right up there, with a 3D style and sitting next to all the others that are black/white and flat. The icon is fine as a Dock icon, but it just fails on the menubar.
[Version 3.1.1]


burypromote

-1

Pmyersjr reviewed on 18 May 2013
Great App, I know there are similar apps but with this app, everything is under one hood and it's very easy to use.
[Version 3.1.1]


burypromote
+1

+53

Macinman reviewed on 03 Apr 2013
I would Like to say, I just purchased this utility today. I have a white macbook that has held up for 6+ years, and is still going well. I had upgraded the stock toshiba 80 GB drive to a WD scorpio black 250 G B 5400 RPM about 6 years too (right after i got the macbook within a month or so). Recently i was having slow downs and odd behavior, I also own a copy of SmartReporter, which had been giving random I/O error reports for the internal drive, with no smart failing reports, and Apple's disk utility had always just said Verified,for Smart status. So I didn't know which tool was giving me accurate results based on drive activity. I knew that SmartReorter had a known bug a while back for giving false positives on i/o error check. so i kept that in mind when they'd pop up, and they kept happening while disk utility said nothing of interest.

Then I started digging for smart failure articles and drive failure signs articles I have a computer background, I never got apple Certified, but I did get A+ certified and with the exception of the os and the rom of a mac the rest of the hardware is the same, so I was brushing up on skills since i hadn't had to do any major repair in years, i had gotten rusty.

Anyway, I read an article about smart utility, downloaded the trial, and sure enough it confirmed the drive was failing. I wasn't sure how long it was going to hang in there since it was getting worse, so i ran next door picked up a Seagate momentus, 5400 RPM drive 500 GB for $65, and put it in the macbook all was good.

The moral of this story is, the right tool gave me the right results in the right time frame to address the issue before things got worse. Just to avoid negative comments, i'm legally blind, i can't drive, office depot is right next door to my apartment complex and since the situation was somewhat serious it was an easy and quick way to get a replacement drive for a reasonable price, without risking damage in the mail, and the other advantage is if it fails within 14 days, i can walk on over and exchange it. Being I've always had better success with seagate drives then WD, i'm pretty confident that won't happen. I'm actually grateful and bless the WD that died, gave me as long as it did, usually WD drives for me have died right away. and i have an ATA wd drive about the same age in a 2.5 enclosure, and it died in a really funky way at about the same age too.

Smart can't prevent failure but it usually, from what I've seen gives a fair warning to replace the drive in time to prevent loss.

Hope this personal experience helps someone else :)
[Version 3.1.1]

1 Reply

burypromote
+1

+53
Macinman replied on 03 Apr 2013
P.S a couple things: my macbook runs lion 10.7.5 without issues and, for those who like tech videos. Here is a video I posted on youtube of the WD ATA drive in the enclosure failing. Keep in mind, i verified the drive was dead before i opened it, but i opened it so people could see what drive so when they die, every time it seems to be different.

Link is here: http://www.youtube.com/watch?v=wNookfadybE
burypromote
+2

+16

Johnleh reviewed on 16 Dec 2012
I'll upgrade my review if the developer updates this to work with SSDs, or if I find it's actually correct and my SSD is dying. Based on a handful of reallocated sectors (in an SSD!) it gave my main drive a FAILING warning. This caused me to waste hours researching, and some time in panic. Based on reports from other utilities and my research (which brought be full circle to the knowledge I started with before this stupid thing made me panic) I am quite well aware that SSDs do reallocate sectors, and it doesn't mean they are failing. They have many many blocks of extra capacity, for this purpose. It's called over provisioning, and it's common practice on any decent SSD. Mine certainly has over provisioning.

I give this software, until an update to address SSD reads, a warning of FAILING.

I wasted money on it, and I wasted time and panic.
[Version 3.1]

2 Replies

burypromote

+342
Xenophile replied on 03 Jan 2013
I've used SMART Utility on dozens of SSDs with perfect results. SMART Utility failed one SSD, and that SSD did indeed cause occasional kernel panics.

Note that "Failing" is not the same as "Failed". Is your SSD older? Lots of writes to it? Depending on the attributes, Smart Utility will warn you that it's nearing the end of its life. Why don't you contact the developer and ask what your SSD's report means instead of nailing him with a one star review?
burypromote
+2

+16
Johnleh replied on 04 Jan 2013
I would add a star or two if I could (I could write another review), based on the developer's communication and concern. We corresponded, and he's reasonable. However, I still find the utility was quite wrong regarding this particular SSD. There are just over a dozen remapped sectors now, and this drive has over-provisioning for thousands of sectors to be remapped. Remapping sectors from time to time is just what SSD controllers are made to do, and there is a long time between a couple of bad sectors and a failing drive, on a consumer SSD. Unfortunately I took a lot of time when I panicked to do a lot of research on SMART and SSDs. Basically, unless you had a complete map of how each model of SSD from each manufacturer, you can not make a utility that presumes to have a good idea what any given SSD drive is reporting. From what I've read, there is a huge variation in what each model of SSD will report through SMART. In my case, there isn't anything unusual about what the drive is reporting, as far as I can tell. A dozen sectors remapped in a drive that has been well used over several months is normal. And the drive is giving me no trouble.

I have no problem with the fact that this is a difficult problem with SMART and SSDs, as I have recently learned. A few problems I did have are that a relatively expensive utility claimed to do what it isn't yet ready to do: give a good analysis of an SSD's SMART values. Then that report really caused me to panic, which sucked. I spent a lot of time trying to figure out whether it was correct. I'm a working professional, and I count on this drive daily (and yes, I do take backups seriously).
burypromote
+4

+162
Psychos commented on 03 Aug 2012
I will say this again: this is a simple GUI to smartmontools (http://smartmontools.sourceforge.net/). Only it costs $25, just as a GUI wrapper on otherwise-free software.

On top of that, this utility does NOT use the included smartd to proactively monitor drives. (Nor does it poll them itself in any useful fashion.)

No SMART utility is going to protect you against all drive failures, but you may get a warning of impending failure. This just isn't a good utility to watch those warnings, due to a poor polling setup. (Not to mention the price; I imagine others can point at various utilities that also use smartmontools.)

But $25 for a utility that took many hours to build for free, just wrapper in a GUI that gives you text output? Ridiculous.
[Version 3.1]

5 Replies

burypromote

+23
Rpmurray replied on 03 Aug 2012
I'll say this again; no one is forcing you to buy this.

On top of that, you complain about polling but then say that no SMART utility is going to protect you against all drive failures. Most, if not all, SMART warnings are for slow propagating failure indicators. Are you expecting a drive to go from pass to fail in the space of an hour (the shortest polling period for SMART Utility)? Only an anal retentive would need to poll more often. Ridiculous.
burypromote
+2

+8
Fahirsch replied on 03 Aug 2012
It may surprise you, but not everybody is happy using Terminal. I prefer GUI. This soft, which I have been using (paid) for five years, has helped me and my clients. I don't regret at all having paid for it. I get an answer I can trust in a few seconds, in contrast to Apple's Disk Utility that generally warns when it's to late.
And the occasional user, can check several times within the trial period to see if his disk is dying or not
burypromote
-1

+162
Psychos replied on 03 Aug 2012
I'll say this again: no one is forcing you to read my comments. Should only users who want to praise the software post comments?

I can certainly say that no SMART utility will protect you against all failures, yet also complain about the polling frequency. The software says to run it manually once a week. Having it run self-tests automatically on, say, a daily basis is pretty reasonable. Where exactly did I suggest running SMART tests hourly? Half your comment is based on putting words in my mouth. (Though, hey, setting the frequency is always a nice option, so it's good if it does include that now.)

And where did I suggest that people should be using smartmontools and the Terminal over software like this? A GUI is appropriate for most people. I was simply pointing out that this is based on the free smartmontools, and is just a very simple GUI wrapper around that software (yet costs $25.)

Noting that the price is excessive does not imply that I think the average user is better off trying to get smartmontools working from source. That would be silly.

There are similar utilities for free or around $5. Some of them probably use smartd correctly, etc. (Who knows what this program will do if you set it to something like polling a drive at 1-hour intervals when it has a 4-hour long self-test cycle...perhaps just keep interrupting the test! Using smartd, since it's just using smartmontools anyways, lets me know it's polling "correctly.")
burypromote

+23
Rpmurray replied on 11 Aug 2012
Psychos, based on what you're saying it seems you're complaining about a utility you haven't even used yet. Polling and running self-test are two separate things. SMART Utility lets you set the polling for Hourly, Daily or Weekly. That takes a few seconds to read the attributes from the drive. The self tests (Short and Long) will run quite a bit longer but are not something you're going to need to run frequently.

The software has a free trial period. I suggest you use it before you mouth off with ill-informed opinions.
burypromote

+162
Psychos replied on 11 Aug 2012
Yes, I understand the difference between polling the current SMART data and running a self test. (You forget to mention running offline tests, sector range tests, and other things which this doesn't even support.) Those are all part of the base functionality of smartmontools.

My main point here, yet again, is that you are paying $25 for a GUI wrapper (and not a great one, from what I've seen; and yes, I've tried prior versions, out of curiosity) around a free tool. With cheaper (or free) GUI wrappers available for the same.

But hey, if you want to consider informed comments as "mouthing off", well, go ahead. If I HAD tried the current version, I would have written this as a review rather than as a comment. Again, nobody's forcing you to read comments.

(Oh, and I'd completely disagree that a SMART short self-test is something you shouldn't run frequently. Most drives take 2 - 3 minutes to do a short self-test, and is something worth running daily at least.)
burypromote

+3
Traum commented on 22 Jun 2012
I can't work out how to use this on external drives - does it work for this?
[Version 3.0.2]

1 Reply

burypromote

+8
Fahirsch replied on 03 Aug 2012
No. Nor any other S.M.A.R.T soft.
You CAN use it from an external drive to check on the internal disks
burypromote

+342

Xenophile reviewed on 08 May 2012
A very good and much needed utility for OS X. The GUI isn't bad, but given the price of this app I expect a bit more polish. For example, clicking on "show all" in the attributes section presents the user with a raw data dump, how about some organization and explanation of the data? How about a toolbar for rescanning drives, running tests, and saving disk information and reports? The testing window is light on info and the "cancel" button is always greyed out.

These shortcomings would be easy to overlook on freeware or even a $10 utility, but for $25 I want a more robust feature set. I want to be convinced that the developer is invested in the app and will continue to improve it.

If SMART Utility matures into a true professional app, then I'll gladly pay $25-$35 for it. Until then, the demo will serve my needs since I'm using it to evaluate used Macs for resale.
[Version 3.0.2]


burypromote
-1

+44
Patoche commented on 19 Dec 2011
Yes, Goldyn Chyld you can use it with SSD too...I use it that way here.
Just have to tell that lastyl Smart Utility saved me a lot of problem with my datas, when my 3 To Hitachi looks to have problem with the Smart Status...I could just make a clone of it and 1 day later the HD was gone...ouch.
I changed for a WD Green as the Hitachi was no more buyable at a correct price ;-(
So, a big thanks to Smart Util and his developer.
[Version 3.0.2]


burypromote
-1

+34
Goldyn Chyld commented on 07 Dec 2011
Will this app only "work" with HDDs or can it be used equally with SSDs too?
[Version 3.0.2]


burypromote
-2

+17

Paul Cook reviewed on 13 Nov 2011
Some have suggested that this program might be cheaper. And perhaps they are right.

However, after playing with the demo on a number of client machines and having it find issues that other utilities missed, I bought it. In fact I contacted the vendor about a special consulting license so that I could use it in my business.

I do like a number of other utilities out there. SMARTReporter, for example, is an outstanding free utility. However, I found SMART Utility to uniquely solve enough frustrating problems that I found it worth my hard earned $$$.
[Version 3.0.2]


burypromote

+143
Borlox had trouble on 27 Jan 2009
Anyone who uses this app should be aware that it tries to hide a timestamp in a preference file named "com.apple.services.plist", which is apparently supposed to look like a file created by the OS. It isn't.
[Version 2.0]



+2

Vid rated on 10 Apr 2013

[Version 3.1.1]



Captain5 rated on 30 Sep 2011

[Version 3.0.2]


Downloads:73,633
Version Downloads:22,113
Type:Utilities : System
License:Shareware
Date:07 Mar 2013
Platform:PPC 64 / PPC 32 / Intel 64 / Intel 32 / OS X
Price: $25.00
Overall (Version 3.x):
Features:
Ease of Use:
Value:
Stability:
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SMART Utility is an application to scan the internal hardware diagnostics system of hard drives. SMART (Self-Monitoring Analysis and Reporting Technology) is a system built into hard drives by their manufacturers to report on various measurements (called attributes) of a hard drive's operation. The attributes can be used to detect when a hard drive is having mechanical or electrical problems, and can indicate when the hard drive is dying. This allows time to hopefully backup, and then replace the drive.

Run this utility once a week or more to ensure your HD, and your data, are okay!

NOTE: The demo is runs for 30 days or 15 launches, whichever is longer.


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