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DEVONthink Pro is your essential assistant for today's world, where almost everything is digital. From shopping receipts to important research papers, your life often fills your hard drive in the form of emails, PDFs, Word documents, multimedia files and more. Questions eventually pop up, like where do you store all of this stuff? How do you organize these very different file types, and even better, how do you find the exact file you're looking for the second you need it? It's almost as if you need a second brain just to keep your digital life straight.

DEVONthink is the solution to the digital age conundrum. It is your second brain, the one and only database for all your digital files, be they PDFs, emails, Word docs or even multimedia files. Boasting a refined artificial intelligence, DEVONthink is exceedingly flexible and adapts to your personal needs. And if the files are not digital yet, digitize them with DEVONthink Pro Office. Use it as your document repository, your filing cabinet, your email archive, or your project organizer; DEVONthink can do it all. You can even collect and organize data from the Web for your own use, enrich it with sound and movie files from your hard drive, and then export the finished product as a Web site or to an Apple Pages document to print, should you so desire. Or copy the content to your iPod! The possibilities are only as limited as your imagination.

DEVONthink Professional Office extends DEVONthink Pro with three additional modules: Pro-grade email archiving, paper capture including optical character recognition, and integrated Web sharing (search only.)

Version 2.9.15:

New

• Rewritten PDF sidebar; brings improvements over the system PDF sidebar and fixes various issues on macOS El Capitan and later
• URL command "x-devonthink://createGroup" for creating groups

Improved

• Resolving links in internal HTML or Markdown files is now identical to DEVONthink To Go and compatible to, e.g., MathJax. Linking to other documents supports also absolute paths; queries in absolute or relative links are now ignored
• Tagging avoids items only located in the Tags group
• Toolbar search view is now also shown if no results are found
• Extended drag-and-drop support for Tinderbox
• Groups created while importing data are no longer automatically excluded from classification or tagging to make it easier to manually classify them
• The Sierra PDF drawing workaround has to be enabled explicitly from now on as it's not compatible to forms, slows down PDF rendering, and isn't compatible to macOS High Sierra
• Improved highlighting of occurrences in found web archives and HTML documents; side effect: DEVONthink Pro can no longer scroll to the first occurrence
• Improved detection of internet locations
• Improved reliability of importing and indexing images and PDF documents
• Improved handling of background tasks
• Improved memory management

Improved (High Sierra)

• Improved compatibility to macOS High Sierra

Improved (Sync)

• The field Sync Store Name now presents existing sync stores for easy selection
• The "Cloudy" folder can be replaced with an alias or symbolic link to use the same sync setup on multiple boot volumes
• Bonjour services are resolved again, e.g., after changing the port of an active Bonjour server
• Stopping the Bonjour server is more reliable
• Improved Dropbox error handling
• Improved error logging

Fixed

• Fixed an issue where clipping online PDF documents failed with the declutter option enabled
• Fixed an issue where default document icons weren't scaled up correctly in icon views
• Fixed an issue where downloading a pending item updated its modification date
• Fixed an issue where editing an HTML page changed its URL to the path of the page
• Fixed an issue where File > Print wasn't disabled for locked PDFs or PDFs without print permission
• Fixed an issue where Go > Back/Forward was sometimes enabled after deleting items and emptying the trash
• Fixed an issue where importing previously exported folders into the Tags group could create duplicate tags
• Fixed an issue where moving or resizing PDF annotations didn't mark the document as modified (macOS Sierra or later)
• Fixed an issue where pasting multiple tags into the Tags column of list views concatenated them
• Fixed an issue where reloading HTML pages didn't support relative internal links
• Fixed an issue where renaming the currently selected item in icon views wasn't always possible
• Fixed an issue where rendering of PDF pages or thumbnails could freeze the application (macOS Sierra)
• Fixed an issue where scanning from network scanners timed out
• Fixed an issue where the Help button of the smart group editor opened the wrong help topic
• Fixed an issue where the navigation bar showed the path of internal HTML pages for documents without a URL
• Fixed glitches related to the handling of font preferences (macOS Sierra and later)
• Fixed further minor bugs and glitches

Fixed (High Sierra)

• Fixed an issue where it was no longer possible to scroll images with the mouse wheel (workaround)
• Fixed an issue where the Help menu appeared twice
• Fixed issues related to resizing oval and line PDF annotations
• Fixed a crash related to Quick Look
• Fixed glitches related to the column view on large monitors
• Fixed further minor bugs and glitches

Fixed (Sync)

• Fixed an issue where entering invalid or inconsistent encryption keys reset the encryption keys
• Fixed an issue where updated metadata wasn't sent after downloading a pending item
• Fixed a rare crash related to Dropbox authentication

This company has terrible customer service. They offer great software but it is also highly complex. You are going to spend a lot of time in the manuals and asking dumb questions on their forums. But beware, the forums allow far too much “RTFM” type commentaries, “what’s wrong with you”, etc. And that’s from the moderators and the forum experts. I have some genuine learning disabilities as the result of injuries suffered in service to my country (disabled vet). I was really hoping that many of Devon’s products would be very helpful for those of us who struggle to organize information on a daily basis. Unfortunately, Devon people do not suffer fools gladly and I have been suddenly and permanently banned from their forums. Why? No explanation was given after I asked repeatedly. Apparently it was for complaining to Devon customer service about how I was getting treated in the forums.

To add insult to injury, Devons web site boasts about how they won’t bury problems by closing tickets before they are through and how much they value fairness. Don't you believe it. None of these are values that I have seen. My ticket on this issue was closed prematurely and their head guy refused to provide any justification for their actions. Apparently asking too many questions about good netiquette on their forums will get you banned. I can't see using such a complex and important piece of software (it’s about managing all the files on your Mac), and not being able to ask questions about it on an active user forum.

Devon makes great software. I have no argument with that. I have a license for DevonThink Professional Office, DevonAgent, and some others. But learning something with such complex capabilities, having learning challenges of my own, and having such a non user friendly forum, just got to be too much. I have been trying to use Devon products for a couple of years now. Sadly, I probably will not continue with this company barring a sharp reversal in their way of treating customers. Why pay for abuse? Your mileage may vary.

I have rated this software as low as it can go, not because it isn't really smart software but because if you can't get help using it or worse, you are ridiculed and then banned, then why recommend this brand to others? Without ongoing access to good customer service through the user base (forums), my licenses are now pretty much useless. And these software titles from Devon, are not cheap.

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