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DEVONthink Pro is your essential assistant for today's world, where almost everything is digital. From shopping receipts to important research papers, your life often fills your hard drive in the form of emails, PDFs, Word documents, multimedia files and more. Questions eventually pop up, like where do you store all of this stuff? How do you organize these very different file types, and even better, how do you find the exact file you're looking for the second you need it? It's almost as if you need a second brain just to keep your digital life straight.

DEVONthink is the solution to the digital age conundrum. It is your second brain, the one and only database for all your digital files, be they PDFs, emails, Word docs or even multimedia files. Boasting a refined artificial intelligence, DEVONthink is exceedingly flexible and adapts to your personal needs. And if the files are not digital yet, digitize them with DEVONthink Pro Office. Use it as your document repository, your filing cabinet, your email archive, or your project organizer; DEVONthink can do it all. You can even collect and organize data from the Web for your own use, enrich it with sound and movie files from your hard drive, and then export the finished product as a Web site or to an Apple Pages document to print, should you so desire. Or copy the content to your iPod! The possibilities are only as limited as your imagination.

DEVONthink Professional Office extends DEVONthink Pro with three additional modules: Pro-grade email archiving, paper capture including optical character recognition, and integrated Web sharing (search only.)

Version 2.9.17:

New

• Support for sheets created by DEVONthink To Go 2.4
• Insert Link To submenu added to the contextual menu of editable plain text and Markdown documents
• URL command "x-devonthink://search?query=" added for initiating a search
• Optional "method" AppleScript parameter added to specify the HTTP method when downloading documents
• "last downloaded response" AppleScript property added to retrieve the last HTTP-Status code and more

Improved

• Pressing Delete or ⌫ Backspace deletes the PDF pages currently selected in the PDF sidebar.
• The Edit > Find commands search from the current page of PDF documents if no text is selected.
• PDF annotations and text entered into PDF forms are now searchable; improves the recognition of duplicates too.
• Audio documents can now, e.g., resume playback after closing and reopening the document.
• Foreground and background colors for Markdown documents can be customized by linked stylesheets or Preferences > Web.
• Pressing the ⌘ Command modifier key when dragging from other apps doesn't move the items anymore if the source app doesn't support this.
• Improved validation of Format > Add Link
• Improved Clip to DEVONthink web browser extension
• Databases located in cloud folders can't be opened anymore but can be relocated or revealed in the Finder.
• An existing DEVONthink Personal database is now copied to ~/Databases after launching DEVONthink Pro for the first time.
• Improved appearance of label colors in menus
• Improved handling of .textbundle document packages doesn't depend on installed third-party software anymore
• Improved automatic naming of clipped Markdown documents
• Improved HTML/XML character set and encoding support
• Much faster Go > Go to page in case of very long PDF documents
• Improved reliability of database name handling
• Improved reliability of capturing and thumbnailing dynamic and asynchronous websites
• Improved reliability of thumbnailing PDF documents
• Improved responsiveness of the Download Manager
• Improved queuing of clipping web pages for reduced server load
• Improved logging
• Improved bug reporting
• Improved overall reliability and performance

Improved (Sync)

• Validating WebDAV URLs accepts hosts without a dot
• Improved compatibility to WebDAV servers, e.g., older Microsoft IIS versions
• Improved reliability of sync status
• Improved French localization
• Improved error logging and handling

Fixed

• Fixed an issue where document properties equal to the item's title were filtered from the internal metadata store
• Fixed an issue where found occurences in PDF documents weren't highlighted on macOS High Sierra 10.13.2 and later (Workaround)
• Fixed an issue where highlights in PDF thumbnails were not visible on macOS High Sierra 10.13.1 and later (Workaround)
• Fixed an issue where processing large numbers of PDF pages in the background on macOS (High) Sierra caused memory peaks (Workaround)
• Fixed an issue where DEVONthink Pro tried to open a database again after canceling the prompt to open protected databases on launch
• Fixed an issue where some email messages with a non-empty subject couldn't be imported from Apple Mail via drag-and-drop
• Fixed an issue where temporary files were not removed after dropping links from other applications to DEVONthink Pro
• Fixed an issue where the Data > Capture menu items weren't disabled for Markdown documents, formatted notes, and local HTML pages without a URL
• Fixed an issue where the displayed location of items was sometimes the one in the trash even if locations outside the trash existed
• Fixed an issue where the favorites in contextual menus weren't alphanumerically sorted
• Fixed an issue where the navigation bar displayed a UUID for external HTML documents
• Fixed an issue where the navigation bar wasn't always updated after renaming items
• Fixed an issue where the sidebar sorting of opened databases wasn't updated after renaming a database
• Fixed an issue where thumbnailing PDF pages could fail
• Fixed an issue related to refreshing RSS feeds
• Fixed an issue related to temporary placeholders of the PDF sidebar while creating thumbnails
• Fixed a rare crash related to previewing Markdown and HTML documents

This company has terrible customer service. They offer great software but it is also highly complex. You are going to spend a lot of time in the manuals and asking dumb questions on their forums. But beware, the forums allow far too much “RTFM” type commentaries, “what’s wrong with you”, etc. And that’s from the moderators and the forum experts. I have some genuine learning disabilities as the result of injuries suffered in service to my country (disabled vet). I was really hoping that many of Devon’s products would be very helpful for those of us who struggle to organize information on a daily basis. Unfortunately, Devon people do not suffer fools gladly and I have been suddenly and permanently banned from their forums. Why? No explanation was given after I asked repeatedly. Apparently it was for complaining to Devon customer service about how I was getting treated in the forums.

To add insult to injury, Devons web site boasts about how they won’t bury problems by closing tickets before they are through and how much they value fairness. Don't you believe it. None of these are values that I have seen. My ticket on this issue was closed prematurely and their head guy refused to provide any justification for their actions. Apparently asking too many questions about good netiquette on their forums will get you banned. I can't see using such a complex and important piece of software (it’s about managing all the files on your Mac), and not being able to ask questions about it on an active user forum.

Devon makes great software. I have no argument with that. I have a license for DevonThink Professional Office, DevonAgent, and some others. But learning something with such complex capabilities, having learning challenges of my own, and having such a non user friendly forum, just got to be too much. I have been trying to use Devon products for a couple of years now. Sadly, I probably will not continue with this company barring a sharp reversal in their way of treating customers. Why pay for abuse? Your mileage may vary.

I have rated this software as low as it can go, not because it isn't really smart software but because if you can't get help using it or worse, you are ridiculed and then banned, then why recommend this brand to others? Without ongoing access to good customer service through the user base (forums), my licenses are now pretty much useless. And these software titles from Devon, are not cheap.

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