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Paperless
Paperless 2.1.6
Your rating: Now say why...

(47) 3.6914893617021276

Digital documents manager.   Demo ($49.95)
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Email me when discounted
  • Download Now
    24.8 MB
  • Visit Developer's Site
    Mariner Software, Inc.
Paperless is a digital documents manager. Remember when everyone talked about how we would soon be a paperless society? Now it seems like we use paper more than ever. Let's face it - we need and we use paper. But Paperless 2 is one of those incredibly useful applications that will help you manage all your paper and digital documents and at the same time positively affect the environment.

When it's tax time no more bringing a shoebox full of receipts to your accountant. According to ruling Rev. Proc. 97-22 from the IRS, a digital document is acceptable. With Paperless 2 you
What's New
Version 2.1.6:
  • Fixed a specific issue where closing a library file would sometimes not properly save changes, making library items seem to disappear, although the associated document was still saved inside the library file package.
  • Added support for UBL files
Requirements
  • Intel
  • Mac OS X 10.6 or later
  • Fujitsu ScanSnap Scanner is preferred although Image Capture compatible scanners are preferred over TWAIN scanners. TWAIN scanners are supported but not recommended



MacUpdate - Paperless




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Paperless User Discussion (Write a Review)
ver. 2.x:
(47)
Your rating: Now say why...
Overall:
(75)

sort: smiles | time
burypromote
+2

+2

Ilsa reviewed on 07 May 2012
It turns out that Paperless for some reason reacts catastrophically with SCPlugin. After removing SCPlugin, Paperless instantly became much more stable.

Paperless used to work well via TWAIN with my Brother MFC7840W, but after upgrading to 10.7, it crashes instead (Mariner blames poor quality TWAIN drivers). They recommend using Image Capture as the preferred method of scanning, but Paperless will not do fake duplexing using Image Capture.

I ended up having to purchase PDFScaner (Which for some reason works flawlessly, despite my 'poor quality' drivers) to do my scanning, and copying the resulting PDF into Paperless. If you need to scan, you will either need to research a scanner that has proven compatibility with Paperless. If your existing scanner doesn't work with Paperless and you're not prepared to buy another one, you're out of luck and will have to use different software.

As a document and reciept management system it is pretty good. Mariner's support staff are outstanding. But it's poor scanner support is a very big blemish on what used to be a stellar product.
[Version 2.1.5]


burypromote

+2

Ilsa reviewed on 29 Apr 2012
Way back when (v1.3 days) it used to do exactly what it said on the box. Since v2 and after lion came out, it is virtually useless. You have a 75% chance of the program crashing when you try to use any given function. Scanning no longer works properly (you have to use Image Capture and direct the output to paperless).
[Version 2.1.5]

2 Replies

burypromote

+50
Nick Collingridge replied on 09 May 2012
I don't experience ANY of the problems you describe. At all. Paperless runs for weeks at a time with nary a crash and scanning (with a ScanSnap) works perfectly.
burypromote

+2
Ilsa replied on 11 May 2012
Please see my later review.
burypromote

+55

::mile:: reviewed on 24 Apr 2012
I've been playing around with this app for a few days now and so far I'm really disappointed. I started by importing files from a few folders and after it was done I was shocked to see that it had not only imported PDF files (which I expected) but also TXT and other text related files (still acceptable for such an app) and than a huge load of basically everything else -- thumbnails, jpgs, chat protocols, gifs, even mp3 and audiobook files!? Why isn't there at least some kind of setting to let me choose what I'd like to be imported?!

Then I thought I'd just make a "smart library" to sort out all the unwanted crap but again I wasn't able to set it to filter certain file types, most of the filtering options there seem to be contact related anyway. So then I had to go through about a 1,000 files within the app and delete all the unwanted clutter manually, which was rather tedious.

That first basic experience was so jarring that I'm not sure whether I even want to continue using this app or even buy it. I mean, if it fails on such a basic level, what's the point? Maybe I'm totally doing it wrong and maybe I'm missing something here and I'm open to suggestions, but until then I'll stick with my opinion and my rating.
[Version 2.1.5]


burypromote

-1

Tbanger9 reviewed on 21 Apr 2012
I used to love this program so much, but the latest upgrade, running on Lion.... phew... what a stinker!!!
The program is now so 'clunky'... takes forever to do small things... totally let down by the 'improvements'.... what makes me really angry is I've invested so much time, money and organization into this program, and it has actually got worse!! Very unimpressed.....
[Version 2.1.5]

3 Replies

burypromote
Mariner Software, Inc. (developer) replied on 22 Apr 2012
Sorry to read about your issues. Have you worked with our support folks to troubleshoot what might be going on? Sometimes massive improvements can be made with simple tweaks.

support@marinersoftware.com
burypromote

-1
Tbanger9 replied on 22 Apr 2012
Thanks, I haven't bothered to be honest. Every time I run the program I get the 'beach ball'.... and simple things take forever. These days, 'help' seems to be a referral to 300 pages of FAQ's or searching a knowledge base for MY symptoms.... who has time for that? I'm just annoyed that the program seems to have gone 'backwards'... I acknowledge that the cause could be something besides the program... if it is, I'll retract/delete this post... but on face value, I upgraded and choke, gasp, hang on.... pinwheel, beach ball..... rebuilding spotlight index.... waiting, waiting, waiting.....
burypromote
Mariner Software, Inc. (developer) replied on 22 Apr 2012
I can appreciate how frustrating it can be. I'm not a tech support rep but it does sound like it's probably worth reaching out to Support. Your symptoms could be as simple a driver upgrade. You didn't mention what scanner you are using or what OS you are running so those could be the issue too.

This probably isn't the right venue and it may not even be applicable to your case but one of the biggest challenges we have with Paperless, is educating the user on TWAIN drivers. You see, a TWAIN driver is loaded when the system boots up and then loaded into the same memory space as Paperless when they both are used. If the driver crashes (and sadly a lot of them do if they aren't updated), the app will crash, making it look like Paperless is the culprit when in fact it is the driver and there is nothing we (the Paperless developers) can do to change those drivers or remedy those crashes.

Apple has been urging scanner manufacturers to write Image Capture drivers since Mac OS X 10.0 (over ten years ago). Many of the major scanner companies have balked and retain the TWAIN model.

I won't get into a finger pointing argument with scanner manufacturers and their flawed logic still using TWAIN drivers. We do our best to support users who use Paperless and scanner using TWAIN drivers, unfortunately, like Apple, we don't recommend them.
burypromote
+1

+1

Dwboston reviewed on 19 Apr 2012
One fix which I requested under the earlier version which has still not been implemented is the inconvenient habit of Paperless to revert to importing new documents to the in box. Instead it automatically inputs to the last collection you were in. So when the software has been closed and you scan a document to Paperless it will place your document in whatever collection you were in when the software closed. This requires transferring the document to the collection you want and then going into the other collection and deleting the document from that collection. Very time consuming.

Hopefully they will listen for the next major upgrade.
[Version 2.1.5]


burypromote

+1

Dwboston reviewed on 19 Apr 2012
I've been using paperless for two years now and find it an invaluable piece of my productivity software but its developers really need to get serious about fixing bugs. After upgrading to Lion, the 1.3 version of the software was crashing all the time mostly when trying to scan. Upgrading to 2.15 helped with some of the crashes, but I'm still unable to use my Brother scanning software without a crash.

One fix which I requested under the earlier version which has still not been implemented is the inconvenient habit of Paperless to revert to importing new documents to the in box. Instead it automatically inputs to the last collection you were in. So when the software has been closed and you scan a document to Paperless it will place your document in whatever collection you were in when the software closed. This requires transferring the document to the collection you want and then going into the other collection and deleting the document from that collection. Very time consuming.

Hopefully they will listen for the next major upgrade.
[Version 2.1.5]


burypromote
+3

+3

Blizz reviewed on 16 Apr 2012
Bought it today as part of the promo... It crashed on me 3 times already in less than an hour.

It is pretty unclear how to configure new fields/document types and so on initially (Show library configuration). Once you find it, the interface behaves weird (unable to delete values, unable to add values).

Saving the library on my external storage is also impossible because of the "Your library was changed by an external application" message every time, probably because the timestamp doesn't fully match. According to the site "using a network drive is not supported". Newsflash: I paid a lot of money to have a storage that has RAID to prevent any failing harddisk costing me data. Somehow I'm obligated to stick to the local disc now (sure, I do have time machine but I prefer my data on the storage, it's just the way I work).

You cant generate reports over multiple collections (yes i do like to generate a report of ALL my invoices, not just the incoming or the outgoing).

I've tried to scan a multi-page document to import in the app, it only adds one page of it.

Ow and the last crash actually wiped 10 or so of my invoices, I now have lotsa pretty (null) documents.
Pretty disappointed so far...

MacOS 10.7.3
[Version 2.1.5]

2 Replies

burypromote
+2

+50
Noivad replied on 16 Apr 2012
Thanks you should post this review to the MUPromo as well if you have’t already. Crashes in Mac Apps that are supposed to simplify things are unforgivable.
burypromote
Mariner Software, Inc. (developer) replied on 20 Apr 2012
Sorry for the issues you are having Blizz. It could be that Paperless is having a conflict with your scanner driver. Feel free to email support@marinersoftware.com and we can troubleshoot what could be going on.

Logan Ryan
Mariner Software
burypromote
+4

+19

Fonsr reviewed on 02 Apr 2012
Paperless 2.1.4 is buggy. They have known about it for some time (see reviews - plus I know from my personal emails with them), but have failed to correct as of this date. Crashes in several scenarios, e.g. if you are using Twain Scanners in prefs and try to scan multiple pages; if you try to cancel a scan; etc. Also they have changed the feature to allow you to enter a repeat merchant or category in any case and it be recognized; you must use the same capitals recorded in the library. I think this is the only app I have that allows repeated entries that has this limitation—in my opinion, an aggravating requirement. I used the previous version and it worked well. While this version has some new features, be prepared for these, and it seems from other reviewers, other glitches.
[Version 2.1.4]

4 Replies

burypromote

+56
Y-Guy replied on 13 Apr 2012
Thanks for the helpful review.
burypromote
+1

+26
chris.com replied on 15 Apr 2012
I have also been experiencing the multiple pages crash bug. Good to know that it's a known issue. Not cool that it's taking so long to fix. :-/ Thanks for the informative review and concise summary of current issues.
burypromote
Mariner Software, Inc. replied on 15 Apr 2012
Hi Fonsr-
I'm sorry you are having issues with Paperless. Your scenario looks like a crash we are aware of in Paperless: if a user attempts to close the window for a proprietary TWAIN scan configuration program (e.g. Epson Scan, HP ScanPro), Paperless will occasionally crash. We are (and have been) working on a fix to this issue but unfortunately it's not an easy one with so many
scanner drivers and very little consistency among them. You may be able to work around the issue by
importing to Paperless from Image Capture in one of two different ways:

- Import with Paperless set (in Paperless preferences) to "Use Image Capture."

- Import to Paperless directly from Image Capture.app. We provide steps to do this in this knowledge base article:

http://marinersoftware.corphelp.com/kb_article.php?ref=9529-PADX-0503

In general, when it comes to Twain scanners we do support them but don't necessarily recommend them as the ideal solution.

Regarding the repeat merchant/category issue you referenced, this was a design decision to make autocomplete case-sensitive in order for autocomplete to match text being entered to a metadata field (e.g. Title/ Merchant or Category), the user needs to type the text with both the same spelling and capitalization as the autocomplete entry in Library Configuration. Due to a ton of user requests, this decision was implemented in Paperless 2.1.2.

We may end up re-evaluating this feature or offering it as an option in a future version.

I hope this sheds some light on your issues. We try to be as transparent as possible when with current issues and future development in all of our products. We are constantly working on improving Paperless and will continue to do so moving forward.

Logan Ryan
Mariner Software
burypromote

+19
Fonsr replied on 16 Apr 2012
Followup to April 2 post - Since releasing Paperless 2.1.5, one improvement is that, even with Twain scanner prefs selected, you can add a file on your computer to a something already scanned in without Paperless crashing. However, with twain scanner prefs selected and using the Pentax DSmobile 600 scanner (one Paperless recommended when I originally purchased it) it still crashes if you try a multiple scan (when you hit "cancel" after last page scanned) or if you simply chose to cancel a scan.

Also, if you are interested in non-case sensitive entering as I am (and as was available on version 1.x, and common on all other repetitive entries software I have), write Mariner and let them know. They say they gage whether to include this feature baed on requests.

For now, I still use Paperless. However, I would be interested in alternatives.
burypromote

-7

Prologos reviewed on 24 Feb 2012
2.1.4 works fine On My Lion 10.7.3
[Version 2.1.4]


burypromote

-1
mattg09 commented on 08 Jan 2012
As of Jan 8, 2012, this application is still highly unstable in OS X Lion 10.7.2. I'm using a ScanSnap scanner and regardless of what scanning resolution I use, the software still fails to capture the information in clear, clean and crisp receipts from vendors whose previous receipts have been entered a dozen times before. Despite the bugs Mariner claims have been fixed in this latest version (2.1.2) they still exist and it's irritating when the software continually overwrites the Merchant, Category and other fields with the wrong information after I enter the correct information. Even after turning off autocomplete and all the other "assistive" features, the software still tries to autocomplete what I enter with incorrect information and every attempt to change it is met with another autocomplete error until the application is quit and restarted. I thought Paperless v. 1 was excellent. It will be great if Mariner ever gets Paperless 2 (or 3) to work in Lion as Paperless 1 did in previous versions of OS X.
[Version 2.1.2]

1 Reply

burypromote

+40
Bob.jacobson replied on 16 Apr 2012
I think it's pretty funny that so many applications are unstable under Lion. They all have one thing in common: Lion. Thank goodness Mountain Lion is around the corner. More hell for developers but perhaps with better outcomes for the effort. One hopes.
burypromote
+3

+4
Rdavio had trouble on 17 Apr 2010
As others have reported here, ran the upgrade to Paperless 1.3 Ok two days ago. But can no longer access any of my data. The "improved" spotlight indexing goes into Rebuilding mode and just stays there. Seems to be no way to get rid of it or proceed to use Paperless. Mariner guys, please fix this Asap.
[Version 1.3]


burypromote
+1

+14
umijin had trouble on 13 May 2009
Paperless isn't working for me on my G5 iMac. It finds my registration info from Receiptwallet then freezes. Hope others have better luck while I get Mariner to fix the problem.
[Version 1.0]

2 Replies

burypromote

+9
capitalj replied on 14 May 2009
How long did you wait before giving up? Paperless took a long time to launch immediately after I updated from ReceiptWallet, but now it works fine.
burypromote

+14
umijin replied on 14 May 2009
Yes, you are correct. I found out after I rebooted the app the second time and walked out of the room. It would be nice if there was some dialogue box indicating that the app was importing or moving or whatever. Unfortunately, the new developer for the app hasn't bothered to give upgrade notes or suggestions for old RW users.

+55

::mile:: rated on 08 May 2012

[Version 2.1.6]




2crazy rated on 19 Apr 2012

[Version 2.1.5]




vandriver61 rated on 18 Apr 2012

[Version 2.1.5]




mjsidebottom rated on 16 Apr 2012

[Version 2.1.5]



+26

Mkay rated on 16 Apr 2012

[Version 2.1.5]



+4

Lex Yu rated on 25 Feb 2012

[Version 2.1.4]




Walker Chuck rated on 13 Dec 2011

[Version 2.1.2]




Ricardo_griffith_2008 rated on 05 Dec 2011

[Version 2.1.2]




Andrei Bosco rated on 07 Sep 2011

[Version 2.1.1]




Johnyoung rated on 22 Aug 2011

[Version 2.1.1]


Downloads:85,063
Version Downloads:1,086
Type:Business : Applications
License:Demo
Date:08 May 2012
Platform:Intel
Price: $49.95
Overall (Version 2.x):
Features:
Ease of Use:
Value:
Stability:
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Paperless is a digital documents manager. Remember when everyone talked about how we would soon be a paperless society? Now it seems like we use paper more than ever. Let's face it - we need and we use paper. But Paperless 2 is one of those incredibly useful applications that will help you manage all your paper and digital documents and at the same time positively affect the environment.

When it's tax time no more bringing a shoebox full of receipts to your accountant. According to ruling Rev. Proc. 97-22 from the IRS, a digital document is acceptable. With Paperless 2 you can create a Smart Collection and keep all your documents neat and tidy and in one place. Additionally, once you store your receipts in Paperless 2, you can select the receipts to email, print, or export to PDF, or even show as a chart.

Paperless 2 has the ability to keep up and maintain the task of not only reducing your need for paper but managing the paper you use. Simply scan your receipts, bills, statements, warranty cards, business cards - any paper document and the OCR function of Paperless 2 recognizes the data and adds it to the Details Window. The built-in search functionality even lets you find and organize receipts and documents into Smart Collections. Already have your documents as PDFs or other file formats? No problem. Simply drag and drop them into Paperless 2. By taking your paper receipts, product manuals and other documents and creating an electronic record you've already reduced your need for paper.

Now, doesn't that feel good?
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