To be fair, that is how almost every other app in existence behaves (with Quicken being a relevant exception.) Double click on the document, not the app, and iBank will open it and drop you right where you expect to be.

I too am a long time (20+ years) Quicken for Mac user and have searched long and hard for a better finance program. I settled on iBank 6 months ago. This program is fast, handles downloading transactions with ease, handles investment records with ease, and has a LOT of good features. In my view, it is better than the competition.

AND, it causes unnecessary frustration and has a serious learning curve due to some odd methods and design limitations. While they might be slow to correct bugs and design issues, the good news is, as Nancy T. said, their customer support is quite good. Here are the major functionality issues that bother me:

1. When entering a transaction in an account register that requires split categories, you cannot simply enter data into the first category and hit the TAB key to get to the next category line. You have to manually hit the plus sign and then move your cursor to the second category line and begin entering data.

2. When reconciling a credit card, you have to enter the prior and current balance as NEGATIVE numbers and you must use parentheses. And you must even enter a $ sign in front of the balance numbers or they will not be accepted.

3. BUG - Inability to enter split categories in Scheduled Transactions. This bug is caused by selecting "hide category and transaction images" in iBank preferences.

4. Lack of distinct categories for Liquid vs. Hard assets in Net With report. Assets are all treated the same.

5. Inability to customize the name of Category Detail reports.

6. Inability to have Scheduled Transactions entered automatically IN ADVANCE of their date.

7. Inability to do a global search on all accounts and all fields.

8. Inability to create an "Actual versus Budgeted Report".

9. Lack of a preference to control what shows as the current balance for each register. Currently, all register balances include any scheduled and posted future transactions.

10. Lack of ability to automatically perform routine tasks at start-up and/or shut down or on a set schedule, like downloading transactions and security quotes.

11. Inability to reformat or customize reports... headers, column widths, fonts, etc.

12. Inability to create Report GROUPS.

13. Lack of preference options for customizing: change screen colors, use of double or single-space line register, use of icons, etc.

14. Odd way of describing credit card transactions... payments are called "deposits" and credits are called "withdrawals" (as is it is a check register). This creates confusion when reconciling.

I also love the ability to attach receipts to transactions. Took me over a year to find out it existed but it is now one of my favorite features.

Split transactions works great, you can perform calculations in the currency fields and have the total updated automatically.

iBank 4 is the best Mac Financial app on the market!

I've stuck with version 2.3.13 (285) on Leopard and found it to be rock solid. I've not made the jump to v3 only because version 2 does everything I need, and the price combined with the less than ideal US/AU exchange rate make it hard for me to justify upgrading. No criticism intended, it's a great app, but I've already paid for v2.

You can find the last versions of each major version (1.x, 2.x) if you scroll to the bottom of the iBank download page:

http://www.iggsoftware.com/ibank/downloads.php

Thanks Paul :) , I'm in the same boat as you watching the A$ slide back down the toilet. All purchases are off right now, till things get better.

I checked out iBank 2.3 earlier in 2008 and thought it was well designed in terms of the look and feel and data import functions but completely lacked effective, useful reporting and data presentation tools (most of the chart layouts are useless for managing actual vs budget). I felt the developers could have done with some accounting/personal finance expert input. There are a lot of bugs but I thought the project was going in the right direction.

So I got in touch with the developers (Jon Williams of IGG) offered my services and sent him an example of how to lay out a monthly income/expenses report that the average user would find useful for managing their personal finances. I bought iBank 2.3 on the basis that they would implement the report I proposed.

I looked at version 3 recently and I couldn't find any improvements in the key areas. It is basically the same functionality with a 'prettier' look and feel. It's very disappointing. I would advise anyone with version 2.3 not to upgrade to iBank 3.

I hope they go back to 2.3, sort out the bugs, get some accounting advice and add effective reporting tools.