








(43)
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| Downloads:117,128 |
| Version Downloads:1,036 |
| Type:Home & Personal : Personal Finance |
| License:Demo |
| Date:05 May 2012 |
| Platform:PPC / Intel |
| Price: $59.99 |
Overall (Version 4.x):![]() ![]() ![]() ![]() ![]() |
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De Oldphart reviewed on 27 Apr 2012
For my general management of household finances across two continents this works great. For me multi-currency support is essential and I have no problems with online connections to my US banks and credit cards. For my UK banks and CCs QIF (Quicken 2000) imports work just fine. Particularly like the 'smart' import that categorises transactions on the fly and as well as the avoidance of duplicate transitions (since my UK bank does not track downloaded periods). The varied reporting options are intuitive and exactly what I need.
Can't speak to the investment tracking facilities (unfortunately), but for my needs this has been the perfect replacement for Quicken.
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Xaman reviewed on 16 Apr 2012
There are serious problems connecting accounts from the bank website to iBank.
And the app support is poor, I've emailed them twice about this issue and haven't had a response, or signs of a new update yet. It's been more than a month now.
Also, syncing over the web requires you to have iDisk (if you're lucky enough to still have the service) or your own webDAV setup.
It's over all not a very user friendly app.
They should support dropbox or some similar alternative.
I wouldn't buy it until they fix these details, its pretty much useless at the moment.
I'm requesting to be reimbursed for the iOS version.
Now checking alternative options: Money from Jumsoft and MoneyWell from No Thirst Software.
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Keep up the great work Iggy ;) (Someone must call you Iggy)
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d.mazeiko reviewed on 28 Feb 2012
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Phoney Baloney reviewed on 10 Feb 2012
Despite all the justified grousing about Quicken, it does work. iBank did not, for me.
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The ability to open and read and save my Quicken QIF files was the primary benefit to using iBank.
I kept dual records for about 4 months just to be safe, then just stopped entering data in Quicken.
I enter info manually. I do not use the onlime import feature, prefer my own entries.
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Igg Software has great support, I would take this up with them.
Good Luck!
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Dthdunn reviewed on 08 Feb 2012
I used Quicken since the day it was released. So perhaps, stating it was easy to use is slightly unfair, since I knew the product so well. That said, I never looked at a manual or had to study how to do things. That software was easy to use and simple to understand. After five weeks I have still not created all of my accounts under iBank.
The software basically feels clumsy and the screen is visually busy. Many things are not intuitive.
I hear Quicken is going to release a Lion compatible version in a month or two. I am considering dumping iBank and going back to Quicken.
Maybe if I give iBank more time and effort I'll become a convert, but so far I am just missing Quicken, a product I was ironically trying to move away from for years.
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It basically gets the job done, but there are so many quirky and flawed aspects to the design it causes irritation almost every time I use it. I'm now conditioned to accept and live with most of the flaws. As Dthdunn says, there is ample room for improvement and competition.
The program I am closely watching is SEE Finance. It has a little ways to go, but many of its features are far superior to iBank. And, it's tech support is 1st class! (contrary to IGG)
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But, to answer your question to me on 3/6/12, yes, I have communicated in detail multiple times with IGG support staff about the issues I see with iBank. To be specific, here are the more common sources of frustration that I experience:
Let me preface my comments by saying that when I bought iBank and first tried it out, I was VERY positive about it. It is different in many ways from Quicken and the learning curve is rather steep. I also noticed it has a lot of small, irritating design inadequacies and feature limitations that clearly suggest the product is not fully developed. For a long while, I bought into the claim that they were having "growing pains", were adding staff and were serious about addressing the many design issues and bugs that so many people expressed on their user forum. However, my view has changed.
Among many other users, I have submitted over 30 specific design issues and/or bugs over the last 12 months and have not seen a single one addressed in the updates over that time frame. Here are some examples. Each one of these is a common source of frustration and wasted time:
1) There are multiple reports about math inaccuracies in portfolio reports and net worth reports
2) The BUDGET feature is one of the worst I have ever seen in any financial program. They may claim that they offer a budget feature, but if it does not allow the user to produce a meaningful Budget vs. Actual report, I claim it is useless.
3) When entering a transaction in an account register that requires split categories (like a payroll check or mortgage payment), you cannot simply enter data into the first category and hit the TAB key to get to the next category line. You have to manually hit the plus sign and then manually move your cursor to the second category line, fill it in, and then manually move your cursor to the third line, etc.
4) When reconciling a credit card, you have to enter the prior balance and the current balance as a NEGATIVE number and you must use parentheses. And you must even enter a $ symbol in front of the balance numbers or it will be rejected. That is an acknowledged BUG.
5) Inability to enter split categories in Scheduled Transactions. This is an acknowledged bug. It is caused by selecting "hide category and transaction images" in iBank preferences. (This may have been fixed; I'm not sure).
6) Lack of ability to create distinct categories for liquid vs. hard assets on Networth report. All assets are combined into one long, useless list.
7) Inability to format, rename or in any way customize Category Detail reports.
8) Inability to hide "old" securities from the Securities lists or reports.
9) Search box in toolbar is limited to current account. Inability to do a global search across all accounts and all fields.
10) Inability to select which columns are displayed in reports.
11) Entering data in registers should require fewer keystrokes. For starters, when you enter and save a transaction, iBank should automatically open the next one without requiring the user having to hit the plus key.
12) There should be more, easier ways to enter dates... the plus or minus key should move you forward or back; another key (T?) should take you to today's date; and a clickable icon should bring up a calendar so you don't have to hit a down arrow.
13) Reconciling credit card statements is crazy. iBank handles credit transactions backwards from the standard way banks present your transactions and balance in statements... In iBank, payments are described as "deposits" and charges/credits are described as "withdrawals." When you put an opening balance in the reconcile form, it is interpreted as a deposit when it really is a balance due. This type of accounting assumes that the credit card company is holding money for you like a savings account. The proper accounting terms for credit card accounts is "Charges" and "Payments".
14) iBank does not generate an error message or alert of any kind to notify the user when an account ID or password has been rejected by the institution. When an account password is not accurate, the user is likely to be blocked out of their account for multiple failed attempts to login without knowing why it happened.
These are SOME of the many concrete pieces of feedback provided by users on the now closed IGG user forum over the last year. As far as I know, none of them have been resolved. Each of them is a daily source of frustration and waste of time for users. Combined, it leads to a gradual loss of trust and confidence in the company.
Also, I have had many email interactions with IGG's tech support people. While they are polite, it takes days or sometimes weeks to get responses. And, I mostly get useless boiler plate comments/suggestions. Net, I have lost a lot of faith in IGG.
+278
iBank serves all my needs and my needs may not necessarily be the same as yours and that is were our difference in opinion comes from. I do not use the budget portion of iBank. But I have read from others that iBank budgeting has been improved considerably over the years.
Most of the features you complain about are not important to me but I am pretty sure if IGG Software considers something to be a bug, they intend to fix it.
I do think that they did a horrible job on the iBank iPhone app compared to other iPhone financial apps.
I wish you luck in finding a software package that suits your needs. For now I am sticking with iBank.
+31
I am one of the many disenchanted 20+ yr Quicken 2007 users. I participated actively in the Quicken Essentials beta test group for 12 months hoping Intuit would "get it right". Like so many others, I was incredibly disappointed in the final outcome. After months of testing Essentials, MoneyDance, Moneywell, Fortora, iBank, SEE Finance, iFinance, Money, iCompta, etc., I chose iBank (15 mos. ago).
iBank serves my basic needs too... as long as I ignore the fact that I cannot get the reports I desire, cannot create a budget and can tolerate the many little time wasting design defects that impact daily use.
What really baffles me is why IGG continues to ignore the feedback and pleas of so many users to fix known bugs and the many common user unfriendly design deficiencies that irritate so many users on their Forum. So, now I speak up on forums such as this hoping IGG is listening.
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You have actually made me realize maybe iBank isn't as wonderful as I thought it was but it does suit my needs and fits my finances best when compared to the other software applications I've tried on the Mac. They do appear to have a dedicated staff that are determined to make iBank shine and that promise keeps me using iBank.
I love being able to attach a receipt, bill or statement to a transaction in iBank. This helps me achieve my goal of going paperless and is one of my favorite features.
Good Luck in finding the financial application that suits your needs. Let me know when you find your gem.
Take Care...
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Keep your eye on SEE Finance. I've done months of testing. It is a more logical, user friendly, sophisticated and versatile compared to iBank. And it has its quirks and is still officially a late Beta version. Their tech support is 1st class. I believe they are slowly moving in the right direction to be the front runner in this market.
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I would go back to paper and pen before using an Intuit product again.
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Steve Cooper reviewed on 24 Sep 2011
Importing data from Quicken 2007 to an alternative application is one of the critical areas of any evaluation. iBank (in my case) failed to import only some historical data on the unit prices of some non-listed funds, which I can restore manually one day if the need arises.
My evaluation ran for a sufficient time to include all my normal and occasional transaction types, in parallel with Q2007, and care was taken to check that all my needed reports produced results that agreed with Quicken's. A few small problems encountered during my evaluations were quickly resolved via email to iBank’s excellent support crew, though in general I was able to find the answers to my questions in the application’s Help files. The iBank interface is commendably clear and easy to work with, which helps a lot.
While I'm very happy with my final choice, be aware that your needs are not necessarily the same as mine. For various reasons I don’t download transaction data from any of my financial institutions; neither do I print checks. My investments are confined to regular listed stocks and mutual funds with no complications. I have found that while iBank lacks some of Quicken’s sophistication in displaying investment data and analysis, it is adequate for my needs.
Different people have different needs of their financial management applications, but I believe iBank will satisfy most users very well, and it should certainly be included in any evaluation of such applications.
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Charles Phillips reviewed on 22 Sep 2011
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I too prefer Quicken, even the less-featured Mac version. But since Apple screwed us with their useless Lion "upgrade" we need hard facts about alternatives. Your one star rating, apparently based on your inability to locate an existing find function, does no one any good.
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I couldn't find the disclosure button in my checking account. What does it look like?
~~~~~~~~~
On 10.6.8 it is an elongated oval - about 1/4" wide, all the way at the top, all the way to the right. If you don't see the search box, that should make it appear.
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+129
Unfortunately I have paid for it. What is the consensus for the last usable version? And how do you get older versions?
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You can find the last versions of each major version (1.x, 2.x) if you scroll to the bottom of the iBank download page:
http://www.iggsoftware.com/ibank/downloads.php
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So I got in touch with the developers (Jon Williams of IGG) offered my services and sent him an example of how to lay out a monthly income/expenses report that the average user would find useful for managing their personal finances. I bought iBank 2.3 on the basis that they would implement the report I proposed.
I looked at version 3 recently and I couldn't find any improvements in the key areas. It is basically the same functionality with a 'prettier' look and feel. It's very disappointing. I would advise anyone with version 2.3 not to upgrade to iBank 3.
I hope they go back to 2.3, sort out the bugs, get some accounting advice and add effective reporting tools.
JDar0 rated on 26 Jan 2012
Lancetx70 rated on 02 Jan 2012
+33
Vandulus rated on 03 Nov 2011
imppaint rated on 14 Oct 2011
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Vandulus rated on 30 Sep 2011
derjohng rated on 22 Jul 2011
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Captain_Willard rated on 13 Jul 2011
RiceRocket rated on 13 Jul 2011
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Yuriy Georgiev rated on 09 Jun 2011
imyeez rated on 08 Jun 2011