Daylite
Daylite
6.7.3.1

2.3

Daylite

Daylite

6.7.3.120 July 2019

Dynamic business organization tool kit.

Daylite
$24.00
20 July 2019

2.3

See all reviews (86)
DownloadPurchase nowMacUpdateInstall with MacUpdate

Downloaded and installed 58,126 times

Category:

Business

Applications

Developer Website:
Daylite

Daylite

6.7.3.120 July 2019

Dynamic business organization tool kit.

Overview

Daylite helps businesses organize themselves with tools such as shared calendars, contacts, tasks, projects, notes, and more. Enable easy collaboration with features such as task and project delegation between users, and never let things fall through the cracks. Create smart lists to find meaningful data fast -- including delegated but uncompleted work. Work anywhere -- in a networked office, from home or on the road.

Note: Daylite is available on a subscription basis for $24 per month. See the pricing page for more details.

What's new in Daylite

Version 6.7.3.1:
  • Compatibility: macOS Catalina and iOS 13

Requirements for Daylite

  • macOS 10.12.0 or later

86 Reviews

Rate this app:

18 May 2011

Most helpful

I have been using DayLite for over a year now. My employer has invested a lot of time into setting up multiple user access to his common data base. We use DayLite for mail integration, project planning, sales tracking, contact data base, i.e. he runs his business off this software. Prior to working for this 5 person organization I was in a larger corporate environment, 2,500+ employees with IT and DB staffs using Oracle, SAP and fully supported, robust systems. DayLite from my experience is a powerful application, however we constantly have problems and have to reload the DB. I'm on my 4th re-installation of the application within 1 year. I have never experienced a system so unstable as DayLite. Being an engineer with 20 + years of experience I spoke with other experienced users to see if possibly if we were the problem, might be something on our end we were doing to cause the issues. One of my resources began working with Apple in its early days and is considered one of the top Apple consultants in the Dallas area. Several years ago she had 3 or 4 consultants that worked for her that wrote custom applications for her clients using DayLite. All of these consultants have moved away from DayLite due to the issues with this platform. I asked what is the issue and here's what I was told. DayLite was developed as a standalone, single user application and modified to work as a multiuser application versus being designed from the ground up as a multiuser application. I understand from other users it works fine as single user system. It seems to work OK if as multiuser system if one works off the live DB (shared), however you might as well go make a sandwich and come back each time you hit the live DB (10-30 second lag or longer). Yes, we tested our DNS and the quality of our connections (2 Mbps up/ 25 Mbps down). To make DayLite work due to this lag, each user has to work of their own "Offline" DB and we have it set to synch with the live DB every 5 minutes. According to my Apple consultant, this is a sign of a poorly designed DB. There are other DB's you can work off (live) from one's remote location that don't have this type of lag, which should tell one, there is an issues with DayLite. Synching is the last method one should employee to work with a DB. You are setting yourself up for corruption of your DB, which has happened with us more than once. On one occasion our synching caused the DB to duplicate records throughout the DB multiple times. With over 7,000 contact with mail integration, it took my employer several weekends, hundreds of hours to clean out the DB. He tried reloading the DB from an older copy and that failed as well. Right now I'm working of MY PC as DayLite on my Apple is being re-installed (offline DB) for the 5th time. It has been running now for 1 entire day, which is what is required. Getting back to my Apple consultant, all her clients have moved off the platform due to the reasons I'm having to live through with my current position. I next checked the web and found an attorney who had a DayLite blog, but noticed there weren't any postings from him on his blog since 2008. I contacted this attorney and he moved off the platform to cloud computing. DayLite required a lot of attention to maintain the data base and his server and he believed it was older technology and moved to cloud computing where someone else took care of these problems. Checking DayLite out myself out, they advertise 10 years, 28 employees, and customers in over 100 countries. My 1st question is how could 28 employees support a DB if it has a large user groups in 100 countries? Wouldn't they be stretched trying to support that many users? From my experience it is difficult to get help from DayLite with issues. My employer in now on his 2nd DayLite consultant. My advice, if you are a single user, probably OK but with one of the top Apple consultants warning me about using this and spending probably 10% of my time fighting this DB and loosing time, I would not recommend using this as multiuser platform in synch mode. After having worked with Oracle and other robust platforms, if you're from a similar environment, do your homework before making the decision to use this DB. There is a reason why some very talented and exceptionally sharp professionals have moved away from this platform. Just my opinion.
Like (16)
Version 3.13
07 June 2019
I used Daylite for many, many years, and over many versions, It is indeed a solid, stable product, with lots of useful features - the main one being its unequalled Apple Mail integration, which basically allows you to run your life from inside your Mail app. Other useful features include its free-form database, where you can basically link any piece of information with any other data. Think of linking people to each other, to companies, to emails, to notes, to projects, to quotes, etc. Makes it great for looking at your data from different points of view: click on a client's record to see everything that is relevant to it, on a project to see all related people, etc. These features have ensured it has kept a loyal user-base over the years. Unfortunately, as the years went on, Daylite did not progress as quickly as the marketplace, and its shortcomings became more and more obvious - specially as they keep on going unaddressed. First and foremost: Daylite is basically a group DATABASE, but any database is only worth the data you can get OUT of it. Reporting is *key* to any successful database platform, and being able to get custom reports on your data is crucial. Daylite reporting is dismal, to say the least. It comes with a 'report editor' where you can, supposedly, create your own report templates. Unfortunately, the process of report creation is not 'drag-and-drop': you need to have a basic grasp of programming, and understand the object-hierarchy that Daylite programmers use, in order to be able to get your data out. Even if you can get the data you want, making it look nice is no easy feat: there will be a LOT of unfriendly tweaking of templates. As with all things Daylite, you can always choose to pay (good money) to one of their 'qualified experts' to create the reports you want... Then, there is the fact that Daylite was NOT written as a cloud tool, and that trying to integrate it with other tools in your workspace will probably require a myriad of plugins, if at all possible. Want to integrate it with your accounting package? Plugin. Want to get submissions from your website directly into your database? Plugin. Time-tracking? Plugin. Code revision, or ticket management? - sorry, not available, but you can try using the Zapier API.. Or you can always pay a 'qualified expert' to develop it for you!... Last of all, there is the pricing. Daylite is not targeted at large corporations, but at small-to-medium businesses. For those businesses, $30/user/month is an unrealistic price point. There are many, MANY other online-based solutions that can offer either more specific, or more customisable solutions, for a lot less. There are general-purpose tools that allow you to easily "build-your-own" solution, for either very little to no cost at all, such as Coda, ZenKit, AirTable or Notion. There are project-management tools that focus on team collaboration and communication, with amazing features and integrations, like ClickUp, SamePage, ProofHub and Monday. We are now spoilt for choice, which makes the case for Daylite very weak. I give it 2 stars for having fantastic integration with Mail app, and being a well-built, cross-linked database. But I take away 3 stars for the dismal reporting capabilities, lack of true, easy integration with external services, and the ridiculous pricing.
Like (1)
Version 6.6.6
1 answer(s)
xcoxco
17 July 2019
I generally agree with the overall complaint of the reviewer above, as a dedicated longtime Daylite user. The application works well, but has seen little real functional improvement for several years, apart from moving the backend to the cloud.

Further, Daylite is extremely expensive, at $288 per user per year regardless of the level of use ( we don't use many of its features ).

Rather than improving the basic functionality of Daylite ToDo's etc, Marketcircle forces users to buy third-party products to make up for Daylite's current deficiencies. Daylite boasts connectivity with third-party apps through Zapier, which we don't use, and third-party Daylite add-on's often with what should be standard features.

Thus the application's true ppy cost can exceed the $288 figure.

I wonder whether the demand elasticity for the product differs from what the Marketing gurus at Daylite think. That is, they would see a net revenue increase with a different pricing structure. At present the marginal cost of adding users is simply too high, especially for those of use who use less than the full array of its functions.
Like (1)
26 April 2019
Like
Version 6.6.4.3
17 April 2019
I was using Daylite since lot's of years ago (v2). So far, I was happy with the app but in latest times, the company policies stinks. First, they force us, longterm customers, to move to the cloud, even if you don't need/ask for it. To do so, they said that new OS will not be supported... If this was the case, it is difficult to argue against as it is a business decision. What is a nasty move and talks really bad about them is creating an specific version for "legacy", with a cuestionable red ribbon, remove the regular versions from their website and worst still lye to users. Version 6.5.11 works perfectly on Mojave but legacy even refuse to install. But version 6.5.11 will not be downloaded from their website. Daylite, you cheat us! This nasty approach (bad praxis) is exactly the same on the OS part. The latest upgrade broke the sync... Again, bad praxis. Honestly, if you look fro a CRM on mac, don't trust these people as their actions talk about them. Probably it will be better to look for other solutions as, if I need to go cloud, why not to go to real cloud solutions like Hubspot? I've been a loyal user of Daylite and always told great about the product. But the way they are working now is absolutely a red flag to ask yourself what will be next? No software will last forever but approach like Marketcircle ones, stinks.
Like (3)
Version 6.5.5
06 October 2018
I bought Daylite some years ago… – expensive but kind of useful – and excellent integration into Apple's Mail app. I spent additional money over the years on upgrades (expensive again)… – and now with MacOS Mojave, the developer tries to force us all into a cloud-based (expensive again) subscription model. Sorry, that's the time to leave. I'm always willing to spend a lot of money in excellent software but after having spent so much money for Daylite already the forced subscription move for existing long time and paying users killed my trust into this service. Yes, they would offer a monthly reduction of 7 bucks for existing users but given the high monthly subscription fee of 30 USD that's not an option for me. Other companies with a strong reputation have shown that one can treat its existing user base with much more generosity… – e.g., DayOne.
Like
Version 6.5.5
3 answer(s)
ltravassos
08 October 2018
Hi Lemerlot
I have also Daylite , and I ahem the same opinion .

What was your choice tio replace Daylite

Thanks
Luis
Like (1)
Lemerlot
11 October 2018
Hi Luis, I'm working with a combination of BusyCal, BusyContacts and Things – and I'm more than happy with this integrated combo now.
Like (2)
bill-131
13 January 2019
I am yet to find a better Mac application than Daylite.
We have worked with it for 13 years now. Many have gone on about the cost of the subscription but there is not much in it compared to the cost of old updates. If Marketcircle made one mistake it would be that they did not charge for updates often enough. Many times the released new versions for free. I think this gave the impression that the software was pretty much zero cost once purchased. So when cloud subscription comes along it is a bit of a sting. You simply cannot find a better app for running your business and there is no other app out there that integrates so tightly into the Mac eco system. It works with contacts and Calendars and the Mail Add-on is the easiest and better out there.
Daylite is a big program - I think of it was Outlook, but the way Outlook should work. Why on earth is it still not possible to link a contact to a meeting or task or note or email in Outlook?
Yet in Daylite all of this is just taken as normal.
Yes you can cobble together BusyCal, BusyContacts and Things together and good luck to you. You can make a brave fist of it sure but your information is stored in different places. And what about sharing with other users (assuming you have steam of course).
So my view on it is that we should use the apps that help our businesses progress and run more efficiently - the return on your investment is found within having all your company communication and knowledge in one place with easy access. That in itself is an asset.
We recently sold a business and were able to provide a fully operational Daylite database to the buyer - amazing goodwill.

Anyway just my thoughts on the matter...
Like
22 March 2018
Great app, very useful but using a old swift version resulting in compatibility issues. For Example in Mail with other extensions (mailbuttler + Daylite = Crash because of the old Swift version in Daylite)
Like (1)
Version 6.2.3
22 December 2017
A well made, useful CRM app, with a decent iOS companion.

The main criticism I have is the price.. The annual price is steep for the lone freelancer. The app is made with teams and collaboration in mind, but they should really introduce a 1-user only version for a lower price.
Like (1)
Version 6.2.3
1 answer(s)
Herbert-Hoover
31 March 2018
I couldn't agree more.
Like
10 May 2017
I run my PR company on this, has some quirks but overall an excellent app, regularly updated. All my contacts, calendars and emails are fully mapped together and all data can be integrated with matching iPhone / iPad app. Support generally fast and good too. If you use your Mac to run a business I recommend Daylite 6.
Like (1)
Version 6.1.2
29 February 2016
As a paying customer I'm somewhat disappointed to learn that Daylite 4 will not be supported on MacOS X 10.11 El Capitan. ( I bought my license for Daylite 4 end of November 2013. The upgrade pricing is not especially attractive ). Their reasoning is presented here: https://www.marketcircle.com/help/article/daylite-4-compatibility-on-osx-el-capitan/
Like (1)
Version 4.3.2
29 January 2016
The worst customer service I have ever seen. They don't respond, they don't answer their phone, they don't seem to understand that they are a database company and not responding for days when a customer is down endangers their customer's business. I am simply stunned by how they hide when their is an issue. It's clear by now that they either down't care of don't know what to do but can't give us the courtesy of letting us know.
Like (1)
Version 4.3.2
08 April 2013
I bought Daylite thinking this would be an ample solution to replace Goldmine when we switched from PC to MAC. While I like the features that are offered, they are not the easiest to use and the program in itself has been very unstable. Pipelines are difficult to use and set-up and are not logical. It's obvious that a programmer decided on the set-up rather than a sales person. I have had a number of problems that have cost me days without access to my database. Trying to get help from Daylite support is ridiculous. I'm used to good customer service where you call and get a live person. Before buying this, do an experiment and attempt to contact Daylite and get someone on the phone. 100% of the time I get their voicemail and it takes more than a day to get a response. As a business owner, being without my database, which is my lifeline is not acceptable by any means. Right now, I've left two messages and two emails attempting to gain access as my licenses failed to work. I reinstalled Daylite server, add the licenses again and now I can open the database but it says the administrator has to activate this user. I'm the only user and it's not allowing me in. Now, I am unable to gain access to my leads, call or follow up. I'm actively seeking a replacement for Daylite.
Like (5)
Version 4.2
4 answer(s)
robfol
29 April 2013
I've never used any programme on the Mac that crashes so much
Like (2)
M-1
02 May 2013
Sorry to hear about your bad experience. Typically, we respond within 1 hour during business hours (Monday - Friday, 9am to 7pm EST) when a support request is initiated through our ticketing system (in the app. Menu -> Help -> Contact Support). During weekends and holidays, response time could take longer.
Like
Lectrohowie
06 March 2015
Just to balance this with another point of view: I've been a Daylite user since its inception many years ago. As far as Marketcircle support I have to say I disagree with this comment. I've had the occasional issue and when contacting support I've always had a response the same day. Yes - Daylite is not a totally simple application that you can setup and master in an hour - it's way too feature rich to expect that. But if you need a very serious contact manager then you'd be hard pressed to find one that offers more function and value than Daylite. If you are willing to take it step by step from installation to setup to daily use, you will find it's actually a beautifully designed interface. It's just that it does so much you need to spend the time to get to know it and customize it to your use case. BTW - not sure why Robfol is having so many crashes - I'm using Daylite latest release on Yosemite and haven't had even a single crash in several months. Also: there is a very active user forum where you can get help and discuss issues with other users. Also - there are many helpful tutorial videos on the Marketcircle website that can be very helpful with the installation and use of Daylite.
Like (1)
stuha
09 June 2017
Thank you so much for this feedback. I have been TRYING to find out whether there is a stability issue with DAlyite or whether for some reason my own user account is problematic (it just crashes) Unfortunately, although the help desk at Daylite can replicate this problem they are not fixing it (or even talking to me to tell me the status)... did you find a replacement?
Like
$24.00

2.3

Category:

Business

Applications

Developer Website:
DownloadPurchase nowMacUpdateInstall with MacUpdate

Downloaded & Installed 58,126 times

$24.00

2.3

Category:

Business

Applications

Developer Website:
DownloadPurchase nowMacUpdateInstall with MacUpdate

Downloaded & Installed 58,126 times

Don't like new MacUpdate? Back to old design.

86 Reviews

Rate this app:

18 May 2011

Most helpful

I have been using DayLite for over a year now. My employer has invested a lot of time into setting up multiple user access to his common data base. We use DayLite for mail integration, project planning, sales tracking, contact data base, i.e. he runs his business off this software. Prior to working for this 5 person organization I was in a larger corporate environment, 2,500+ employees with IT and DB staffs using Oracle, SAP and fully supported, robust systems. DayLite from my experience is a powerful application, however we constantly have problems and have to reload the DB. I'm on my 4th re-installation of the application within 1 year. I have never experienced a system so unstable as DayLite. Being an engineer with 20 + years of experience I spoke with other experienced users to see if possibly if we were the problem, might be something on our end we were doing to cause the issues. One of my resources began working with Apple in its early days and is considered one of the top Apple consultants in the Dallas area. Several years ago she had 3 or 4 consultants that worked for her that wrote custom applications for her clients using DayLite. All of these consultants have moved away from DayLite due to the issues with this platform. I asked what is the issue and here's what I was told. DayLite was developed as a standalone, single user application and modified to work as a multiuser application versus being designed from the ground up as a multiuser application. I understand from other users it works fine as single user system. It seems to work OK if as multiuser system if one works off the live DB (shared), however you might as well go make a sandwich and come back each time you hit the live DB (10-30 second lag or longer). Yes, we tested our DNS and the quality of our connections (2 Mbps up/ 25 Mbps down). To make DayLite work due to this lag, each user has to work of their own "Offline" DB and we have it set to synch with the live DB every 5 minutes. According to my Apple consultant, this is a sign of a poorly designed DB. There are other DB's you can work off (live) from one's remote location that don't have this type of lag, which should tell one, there is an issues with DayLite. Synching is the last method one should employee to work with a DB. You are setting yourself up for corruption of your DB, which has happened with us more than once. On one occasion our synching caused the DB to duplicate records throughout the DB multiple times. With over 7,000 contact with mail integration, it took my employer several weekends, hundreds of hours to clean out the DB. He tried reloading the DB from an older copy and that failed as well. Right now I'm working of MY PC as DayLite on my Apple is being re-installed (offline DB) for the 5th time. It has been running now for 1 entire day, which is what is required. Getting back to my Apple consultant, all her clients have moved off the platform due to the reasons I'm having to live through with my current position. I next checked the web and found an attorney who had a DayLite blog, but noticed there weren't any postings from him on his blog since 2008. I contacted this attorney and he moved off the platform to cloud computing. DayLite required a lot of attention to maintain the data base and his server and he believed it was older technology and moved to cloud computing where someone else took care of these problems. Checking DayLite out myself out, they advertise 10 years, 28 employees, and customers in over 100 countries. My 1st question is how could 28 employees support a DB if it has a large user groups in 100 countries? Wouldn't they be stretched trying to support that many users? From my experience it is difficult to get help from DayLite with issues. My employer in now on his 2nd DayLite consultant. My advice, if you are a single user, probably OK but with one of the top Apple consultants warning me about using this and spending probably 10% of my time fighting this DB and loosing time, I would not recommend using this as multiuser platform in synch mode. After having worked with Oracle and other robust platforms, if you're from a similar environment, do your homework before making the decision to use this DB. There is a reason why some very talented and exceptionally sharp professionals have moved away from this platform. Just my opinion.
Like (16)
Version 3.13
07 June 2019
I used Daylite for many, many years, and over many versions, It is indeed a solid, stable product, with lots of useful features - the main one being its unequalled Apple Mail integration, which basically allows you to run your life from inside your Mail app. Other useful features include its free-form database, where you can basically link any piece of information with any other data. Think of linking people to each other, to companies, to emails, to notes, to projects, to quotes, etc. Makes it great for looking at your data from different points of view: click on a client's record to see everything that is relevant to it, on a project to see all related people, etc. These features have ensured it has kept a loyal user-base over the years. Unfortunately, as the years went on, Daylite did not progress as quickly as the marketplace, and its shortcomings became more and more obvious - specially as they keep on going unaddressed. First and foremost: Daylite is basically a group DATABASE, but any database is only worth the data you can get OUT of it. Reporting is *key* to any successful database platform, and being able to get custom reports on your data is crucial. Daylite reporting is dismal, to say the least. It comes with a 'report editor' where you can, supposedly, create your own report templates. Unfortunately, the process of report creation is not 'drag-and-drop': you need to have a basic grasp of programming, and understand the object-hierarchy that Daylite programmers use, in order to be able to get your data out. Even if you can get the data you want, making it look nice is no easy feat: there will be a LOT of unfriendly tweaking of templates. As with all things Daylite, you can always choose to pay (good money) to one of their 'qualified experts' to create the reports you want... Then, there is the fact that Daylite was NOT written as a cloud tool, and that trying to integrate it with other tools in your workspace will probably require a myriad of plugins, if at all possible. Want to integrate it with your accounting package? Plugin. Want to get submissions from your website directly into your database? Plugin. Time-tracking? Plugin. Code revision, or ticket management? - sorry, not available, but you can try using the Zapier API.. Or you can always pay a 'qualified expert' to develop it for you!... Last of all, there is the pricing. Daylite is not targeted at large corporations, but at small-to-medium businesses. For those businesses, $30/user/month is an unrealistic price point. There are many, MANY other online-based solutions that can offer either more specific, or more customisable solutions, for a lot less. There are general-purpose tools that allow you to easily "build-your-own" solution, for either very little to no cost at all, such as Coda, ZenKit, AirTable or Notion. There are project-management tools that focus on team collaboration and communication, with amazing features and integrations, like ClickUp, SamePage, ProofHub and Monday. We are now spoilt for choice, which makes the case for Daylite very weak. I give it 2 stars for having fantastic integration with Mail app, and being a well-built, cross-linked database. But I take away 3 stars for the dismal reporting capabilities, lack of true, easy integration with external services, and the ridiculous pricing.
Like (1)
Version 6.6.6
1 answer(s)
xcoxco
17 July 2019
I generally agree with the overall complaint of the reviewer above, as a dedicated longtime Daylite user. The application works well, but has seen little real functional improvement for several years, apart from moving the backend to the cloud.

Further, Daylite is extremely expensive, at $288 per user per year regardless of the level of use ( we don't use many of its features ).

Rather than improving the basic functionality of Daylite ToDo's etc, Marketcircle forces users to buy third-party products to make up for Daylite's current deficiencies. Daylite boasts connectivity with third-party apps through Zapier, which we don't use, and third-party Daylite add-on's often with what should be standard features.

Thus the application's true ppy cost can exceed the $288 figure.

I wonder whether the demand elasticity for the product differs from what the Marketing gurus at Daylite think. That is, they would see a net revenue increase with a different pricing structure. At present the marginal cost of adding users is simply too high, especially for those of use who use less than the full array of its functions.
Like (1)
26 April 2019
Like
Version 6.6.4.3
17 April 2019
I was using Daylite since lot's of years ago (v2). So far, I was happy with the app but in latest times, the company policies stinks. First, they force us, longterm customers, to move to the cloud, even if you don't need/ask for it. To do so, they said that new OS will not be supported... If this was the case, it is difficult to argue against as it is a business decision. What is a nasty move and talks really bad about them is creating an specific version for "legacy", with a cuestionable red ribbon, remove the regular versions from their website and worst still lye to users. Version 6.5.11 works perfectly on Mojave but legacy even refuse to install. But version 6.5.11 will not be downloaded from their website. Daylite, you cheat us! This nasty approach (bad praxis) is exactly the same on the OS part. The latest upgrade broke the sync... Again, bad praxis. Honestly, if you look fro a CRM on mac, don't trust these people as their actions talk about them. Probably it will be better to look for other solutions as, if I need to go cloud, why not to go to real cloud solutions like Hubspot? I've been a loyal user of Daylite and always told great about the product. But the way they are working now is absolutely a red flag to ask yourself what will be next? No software will last forever but approach like Marketcircle ones, stinks.
Like (3)
Version 6.5.5
06 October 2018
I bought Daylite some years ago… – expensive but kind of useful – and excellent integration into Apple's Mail app. I spent additional money over the years on upgrades (expensive again)… – and now with MacOS Mojave, the developer tries to force us all into a cloud-based (expensive again) subscription model. Sorry, that's the time to leave. I'm always willing to spend a lot of money in excellent software but after having spent so much money for Daylite already the forced subscription move for existing long time and paying users killed my trust into this service. Yes, they would offer a monthly reduction of 7 bucks for existing users but given the high monthly subscription fee of 30 USD that's not an option for me. Other companies with a strong reputation have shown that one can treat its existing user base with much more generosity… – e.g., DayOne.
Like
Version 6.5.5
3 answer(s)
ltravassos
08 October 2018
Hi Lemerlot
I have also Daylite , and I ahem the same opinion .

What was your choice tio replace Daylite

Thanks
Luis
Like (1)
Lemerlot
11 October 2018
Hi Luis, I'm working with a combination of BusyCal, BusyContacts and Things – and I'm more than happy with this integrated combo now.
Like (2)
bill-131
13 January 2019
I am yet to find a better Mac application than Daylite.
We have worked with it for 13 years now. Many have gone on about the cost of the subscription but there is not much in it compared to the cost of old updates. If Marketcircle made one mistake it would be that they did not charge for updates often enough. Many times the released new versions for free. I think this gave the impression that the software was pretty much zero cost once purchased. So when cloud subscription comes along it is a bit of a sting. You simply cannot find a better app for running your business and there is no other app out there that integrates so tightly into the Mac eco system. It works with contacts and Calendars and the Mail Add-on is the easiest and better out there.
Daylite is a big program - I think of it was Outlook, but the way Outlook should work. Why on earth is it still not possible to link a contact to a meeting or task or note or email in Outlook?
Yet in Daylite all of this is just taken as normal.
Yes you can cobble together BusyCal, BusyContacts and Things together and good luck to you. You can make a brave fist of it sure but your information is stored in different places. And what about sharing with other users (assuming you have steam of course).
So my view on it is that we should use the apps that help our businesses progress and run more efficiently - the return on your investment is found within having all your company communication and knowledge in one place with easy access. That in itself is an asset.
We recently sold a business and were able to provide a fully operational Daylite database to the buyer - amazing goodwill.

Anyway just my thoughts on the matter...
Like
22 March 2018
Great app, very useful but using a old swift version resulting in compatibility issues. For Example in Mail with other extensions (mailbuttler + Daylite = Crash because of the old Swift version in Daylite)
Like (1)
Version 6.2.3
22 December 2017
A well made, useful CRM app, with a decent iOS companion.

The main criticism I have is the price.. The annual price is steep for the lone freelancer. The app is made with teams and collaboration in mind, but they should really introduce a 1-user only version for a lower price.
Like (1)
Version 6.2.3
1 answer(s)
Herbert-Hoover
31 March 2018
I couldn't agree more.
Like
10 May 2017
I run my PR company on this, has some quirks but overall an excellent app, regularly updated. All my contacts, calendars and emails are fully mapped together and all data can be integrated with matching iPhone / iPad app. Support generally fast and good too. If you use your Mac to run a business I recommend Daylite 6.
Like (1)
Version 6.1.2
29 February 2016
As a paying customer I'm somewhat disappointed to learn that Daylite 4 will not be supported on MacOS X 10.11 El Capitan. ( I bought my license for Daylite 4 end of November 2013. The upgrade pricing is not especially attractive ). Their reasoning is presented here: https://www.marketcircle.com/help/article/daylite-4-compatibility-on-osx-el-capitan/
Like (1)
Version 4.3.2
29 January 2016
The worst customer service I have ever seen. They don't respond, they don't answer their phone, they don't seem to understand that they are a database company and not responding for days when a customer is down endangers their customer's business. I am simply stunned by how they hide when their is an issue. It's clear by now that they either down't care of don't know what to do but can't give us the courtesy of letting us know.
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Version 4.3.2
08 April 2013
I bought Daylite thinking this would be an ample solution to replace Goldmine when we switched from PC to MAC. While I like the features that are offered, they are not the easiest to use and the program in itself has been very unstable. Pipelines are difficult to use and set-up and are not logical. It's obvious that a programmer decided on the set-up rather than a sales person. I have had a number of problems that have cost me days without access to my database. Trying to get help from Daylite support is ridiculous. I'm used to good customer service where you call and get a live person. Before buying this, do an experiment and attempt to contact Daylite and get someone on the phone. 100% of the time I get their voicemail and it takes more than a day to get a response. As a business owner, being without my database, which is my lifeline is not acceptable by any means. Right now, I've left two messages and two emails attempting to gain access as my licenses failed to work. I reinstalled Daylite server, add the licenses again and now I can open the database but it says the administrator has to activate this user. I'm the only user and it's not allowing me in. Now, I am unable to gain access to my leads, call or follow up. I'm actively seeking a replacement for Daylite.
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Version 4.2
4 answer(s)
robfol
29 April 2013
I've never used any programme on the Mac that crashes so much
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M-1
02 May 2013
Sorry to hear about your bad experience. Typically, we respond within 1 hour during business hours (Monday - Friday, 9am to 7pm EST) when a support request is initiated through our ticketing system (in the app. Menu -> Help -> Contact Support). During weekends and holidays, response time could take longer.
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Lectrohowie
06 March 2015
Just to balance this with another point of view: I've been a Daylite user since its inception many years ago. As far as Marketcircle support I have to say I disagree with this comment. I've had the occasional issue and when contacting support I've always had a response the same day. Yes - Daylite is not a totally simple application that you can setup and master in an hour - it's way too feature rich to expect that. But if you need a very serious contact manager then you'd be hard pressed to find one that offers more function and value than Daylite. If you are willing to take it step by step from installation to setup to daily use, you will find it's actually a beautifully designed interface. It's just that it does so much you need to spend the time to get to know it and customize it to your use case. BTW - not sure why Robfol is having so many crashes - I'm using Daylite latest release on Yosemite and haven't had even a single crash in several months. Also: there is a very active user forum where you can get help and discuss issues with other users. Also - there are many helpful tutorial videos on the Marketcircle website that can be very helpful with the installation and use of Daylite.
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stuha
09 June 2017
Thank you so much for this feedback. I have been TRYING to find out whether there is a stability issue with DAlyite or whether for some reason my own user account is problematic (it just crashes) Unfortunately, although the help desk at Daylite can replicate this problem they are not fixing it (or even talking to me to tell me the status)... did you find a replacement?
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