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wmac reviewed on 03 Nov 2008
Has anyone experienced the inability to synchronize calendar events and tasks between Entourage 2008 and a PC based cell phone?

After several emails with Mark Space support, I was able to confirm that contrary to their indication that you can sync calendar events and tasks with Entourage 2008 and your PC based cellular telephone, it cannot be done. And even more disappointing is that they refused to refund my purchase price even though I could not use the software as Mark Space indicated it could be used.

The explanation that I was given is that it is a problem with Entourage, but not with Missing Sync. But the problem with that explanation is that they said it would work and had they not said so, I would not have purchased Missing Sync.

As people have mentioned, Entourage actually syncs with iCal rather than directly with your PC based cellular telephone. Entourage sends and receives calendar events and tasks from a special Entourage calendar in iCal. The problem is that your PC based cellular telephone doesn't send information to the Entourage calendar in iCal. Thus, there is no way to sync information from your PC based cellular telephone to Entourage.

I also experience all the duplicates and failures that many others have mentioned but was able to work through all of those serious inconveniences. In fact, my MacBook Pro even began to freeze which had never happened prior to installing Missing Sync. The inability to sync information from my PC based cellular telephone to Entourage was the reason for purchasing Missing Sync and Mark Space clearly indicated I could do that so when it failed I thought they would have no problem refunding the money I paid. But to my surprise, they refused.

I eventually had to completely re-install Leopard, wiping out everything to get the problems to stop. I have now re-installed all of the software except Missing Sync and my MacBook has not frozen since.
[Version 4.0.3]



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