Stuffit
Downloads: 0
Posts: 11
Smile Score: +10
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Brought to you by Smith Micro Software, Inc.

StuffIt was originally created for the Macintosh in 1987, and was published in 1989 by a little company near Santa Cruz, California called Aladdin Systems. Since then company names have changed and team members have come and gone, but we're still here in Watsonville, a stone's throw from our old offices, still coming up with innovative ways to make your files smaller and provide the most comprehensive suite of file compression tools available.

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Last Visit: 5 years ago
Member Since: 24 Jul 2008
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http://www.stuffit.com
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burypromote
+6
Smith Micro, Inc. (developer) commented on 21 Oct 2008
We switched from an installer to a drag install with StuffIt 11. Given the number of Support calls we've had since then from customers that do not understand the drag install concept (I attribute this to switchers or new users), we put the StuffIt folder in a slim wrapper that copies Expander and the manual to the Applications folder.

Expander is completely self-contained. No other components are installed anywhere on your machine. The admin password is required in case your account is a non-Admin user and you do not have write-permissions to the Applications folder.

--Eric Kopf
StuffIt Product Manager
Smith Micro, Inc.
[Version 13.0.1]


1 Reply

burypromote
+2

+10
Smith Micro, Inc. (developer) replied on 21 Oct 2008
Thanks for the suggestion :-). We did exactly that with both StuffIt 11 and StuffIt 12 and still had support calls. While the new StuffIt Expander installer may be somewhat frustrating and unnecessary for advanced users, they are still able to install the software. Now novice users that don't understand the drag install concept and were previously unable to install the software can also install it.

--Eric K
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