Slow_river
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Member Since: 02 Apr 2007
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burypromote
+2
slow_river commented on 17 Mar 2007
Outstanding support!


I bought MimMac on 10 March and had problems activating the app, which refused its (legit) Key number. I emailed support@ascendantsoft.com and got a prompt reply from Benjamin Timm. He suggested a fix. Did't work.

We exchanged 19 emails, over a period of 6 days. Benjamin remained patient, courteous even, at all times, and kept coming up with something new to try. He eventually found something that worked for me.

I expect--and get--support like this from the likes of Adobe, when I bought Photoshop, which is painfully expensive.

Benjamin gave me the same quality of support for a little app for which I had paid $10.
You gotta like the guy!

The app now works as advertised. Yes, it does backups, quite nicely, too.

slow_river
[Version 1.8.4]



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