Richard Sefcik
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Posts: 9
Smile Score: +11
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burypromote
+2

Sef6 reviewed on 30 Nov 2011
This is an exceptional helper app. It has quite a few settings but that’s because it can do so much and you can control so many attributes.
I’ve recently had a problem with my system and this app (not the app’s fault), and the support I got from the company was outstanding. They solved my system’s problem. I’ve become a very loyal customer because of the combination of product and support.
[Version 10.4]



burypromote
+3
Sef6 commented on 31 Oct 2009
Adobe has never been a Mac friendly company. They remain belligerently loyal to the Windows of the world. They're continually making the statement "Yes, we can make money off Mac users, but certainly not at our taint."
As powerful as Photoshop Elements is, can you get any further from the Mac interface in the Mac version of Elements 6? Dark charcoal grey menus are awful to interact with as a GUI in a graphics app, but it does say "We don't need no stinkin' Macs".
So why do I patronize Adobe? I'm bonded to Dreamweaver since the days of "Studio 3" and Macromedia (which didn't understand Apple much better than Adobe), and I'm too old for a new learning curve and site migration tom-foolery. Fortunately for me, Adobe hasn't vested the time/energy into dramatically changing Dreamweaver interface ("we are not worthy") so that I, intellectually vested in the 1980's interface, am still comfortable with Dreamweaver of 2009, CS4 from my "Dreamweaver 3" days. Comfortable with it's awkwardness, which is a very weird staement, and certainly counterproductive to creativity.
Adobe knows it has acquired some powerful, necessary applications. Their resistance to the Mac platform's GUI is almost comical in it's PC fundamentalism. It is certainly a left-handed compliment of the Mac's encroachment into The World.
Yes, Adobe "support" helped me with the upgrade issues I had with my purchase of CS4. The only reason I did the upgrade was because Snow Leopard made DW MX 2004 unusable. I was forced to upgrade. Of course I was sent the wrong upgrade product and the wrong serial number. Of course my first attempt at online correction wouldn't let me upgrade from DW MX 2004. After numerous emails, the second attempt at correction also failed. I eventually succeeded with a 30 minute phone call. It took a total of 6 weeks for me to be able to edit/access my sites. Since I had done this after my migration to Mac OSX 10.6, I did not have the easy file migration option. I had not done an "export" option in the "Mange Sites" menu. I didn't know it would be important when I upgraded to Mac OSX 10.6. So now I finally had a valid copy of DW, but I couldn't access my sites. Now what? Reinstall Mac OS X 10.5 so I can access my older DW files and "Save as..."? It took a lot of online searching to finally be directed to which 16kb file held the "keys to the kingdom". When I finally did this, I was good to go. But 6 weeks, many hours, and a huge PITA!
When EVER have you done ANY Mac app upgrade that was not intuitive, that didn't handle all of the file conversions invisibly and properly. And succeeded?
They all do.
Except Adobe.
Yes, they have powerful and useful apps. If ANYTHING comes along that does all the same stuff in a "Mac way" (you all know what I mean: clear/clean/concise), I'll quickly jump ship.
I really don't understand Adobe's refusal to become "Mac-friendly". We're out there, waiting. For Adobe or any respectable Plan B. At this point, I'm rooting for "Plan B"
[Version 10.0.0.4117]



burypromote
+1
sef6 commented on 05 Jan 2009
Product performed and setup exactly as advertised. For multiple uses, this can't be easier. I especially like it for checking my home computer running home automation schedules while I'm traveling. Even easier than using the Prism service.

Kudos to the author, and thanks.
[Version 1.2.5]



burypromote
+2
sef6 commented on 23 Nov 2008
I'm using Parallels on a desktop and a laptop. Before 4.0.354 the desktop was OK, minor interface issues. The laptop was awful, constantly "losing" Hard Drive 1.
.0354 has solved all issues on both machines. Mac integration is smooth. Great job, nice response to the needed fixes.
[Version 4.0.3540]



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