Richard Pitcairn
Downloads: 4
Posts: 35
Smile Score: +1
About Me
I am a Free member
Gender: Male
veterinarian, homeopathic educator, writer.

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Last Visit: 12 days ago
Member Since: 29 Apr 2012
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http://www.drpitcairn.com
Richard Pitcairn's Posts
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Rpitcairn commented on 19 Oct 2011
I have had this program for some time. Very nice and useful. However as I paid for it once I was expecting a discount with this next upgrade. Imagine my surprise to hear from the developer that I had to purchase it again at full price. This a new angle to me. Guess I will be looking for other software to do this job once my present version no longer works.
[Version 2.0.1]


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Rpitcairn replied on 20 Oct 2011
Guess I am used to a discount. All the other companies I have dealt with give a discount when upgrading. I have assumed this is the standard practice.
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Rpitcairn replied on 20 Oct 2011
I understand that limitation. However, other developers of software I have that are also now in the ap store will continue to email me with upgrade discount options. So I know it is possible to do it that way.
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Rpitcairn replied on 21 Oct 2011
I agree, it has changed. I probably like many others made some regretted purchases at the app store and learned my lesson. Now I am not buying anything unless I can demo it first. I think developers are learning this too and I see more options of trying and THEN buying in the Apple store.
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Rpitcairn replied on 21 Oct 2011
I quite agree. That is what has happened to me in that I purchased something untried, sounded great, but was not really that much after all. A disappointment and no way to get a refund.
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Rpitcairn replied on 11 Sep 2012
I am adding to this to let everyone know that I lost ALL my notes and data of the last several years. The app will no longer open my datafile even though the data still in it. I have tried all the fixes I can think of and there is no other problem with other apps or functions. I have emailed the developer twice begging for help in getting this data back and there is NO response and it has been some weeks now.
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Rpitcairn commented on 25 Nov 2010
A surprise today in that I got an email from Cosmopod staff, telling me how to fix the problem. They said they had responded by email in the past, to all my emails but I never received any (and, no, they were not in my spam folder). So, a mystery as why I was not getting them. But I am happy that after al these months is working again.
[Version 4.5.1]



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Rpitcairn commented on 27 Aug 2010
I don't know if it is Safari. Everything else seems to work.
[Version 4.5.1]


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Rpitcairn commented on 28 Aug 2010
Joe,
I can't figure out the reply function. If I click on the reply link on my message then the previous responses go up and disappear, like drawing a shade up. I just hit reply on this page where your comment is so we will see if that is different.

Regarding your advice, I do find the Cosmopod bundle in the Application Support folder and it has the correct date.
I have uninstalled and installed again but it does not fix the problem.
Could it have something to do with Simbl? Should I install that somehow?

I don't know why they don't respond to me. I have emailed 4-5 times over the last several months and never get a reply. Yesterday emailed and asked for my money back thinking it would stimulate a response, but nothing.
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Rpitcairn commented on 29 Aug 2010
Joe,
Thanks again.
There is nothing in the "custom toolbar" to transfer. Simply not there.
Could be Safari, but on my MB Air, same Safari I think, Cosmopod shows up, just wont on my MB Pro.
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Rpitcairn commented on 16 Aug 2010
I still can't get Cosmopod to work anymore. Have downloaded each update and installed several times. Have repaired permissions, emptied Safari cache, done whatever I can think of to make it work. Simply does not install.
Have emailed the developer several time, last time about a week ago. Never get a response.
[Version 4.5.1]



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Rpitcairn commented on 09 Jul 2010
Still not working. Still no contact from the developer. Have tried more than once to get a reply from them.
[Version 4.5.1]



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Rpitcairn commented on 04 Jul 2010
I am using Safari 5. Cosmopod will not show up at all. Have re-installed 3 times. Have contacted the developer yesterday and no response yet.
[Version 4.5.1]



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Rpitcairn commented on 08 Jan 2010
Crashes very time I try to use it. Running this latest version on a Macbook Pro, OS 10.6.2.
[Version 1.3]



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rpitcairn commented on 07 Aug 2009
I have been using Speed Download lite for several months. Have not been able to get it to work properly during this time. Once open, is fine, but will not open on its own and has to be manually opened. I have done many cleanup procedures, permissions, TechTool Pro, DiskWarrior, posted on the user forum about this. The developer asked me (twice) to list all the internet plugins and input managers for the system and also me as a user which I have done. Tedious but listed them all. The response was to remove some of them and SD will work for about 2 days and then once again will not open. If I post about this a third time then I will have to go through the same procedure - listing, eliminating, etc.
I have today removed it from my computer as too difficult and too time consuming to try to get it to work. Should not be this hard. Seems to me if there is some conflict somewhere (with input managers or internet plugins) there should be some info on this or some way to solve it without taking so much of my time. All in all, a frustrating experience.
[Version 1.1.1]


1 Reply

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Rpitcairn replied on 05 Jan 2010
Follow up on this post, a later date, using Snow Leopard and, of course, newer versions. Of late (last couple of months) SD now opening on downloads - most of the time. Now and then I have to manually start it but it seems to be working better. I am leaving it open most of the time too so maybe that is the difference. I like it's functions and this has been the biggest frustration to me. That is now will open a relief.
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rpitcairn commented on 04 Oct 2008
Lovely in its simplicity. Easy to use and to view on screen. I use a "paper" background to a page and it is very nice. I like the ability to format text. Only additional thing I would like is styling paragraphs so that I could have them, by default, indent and have space between them. I also have Ulysses (not used any more) and Scrivener (very nice program as well) but I find Diamond easy to open and use so use it more. The column format is great and makes working with text more accessible to me. I am very glad it has been shared.
[Version 3.4]



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rpitcairn commented on 12 Jun 2008
I have contacted them. Perhaps I am too impatient...
[Version 2.3.2]



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Rpitcairn had trouble on 27 Aug 2010
I have looked at the custom toolbar many times. It is not there and it is not in the Window menu either. Strangely enough if I install once again, it indicates it is going to update, so it must be in there somewhere, but a search of my computer does not find it.

Here is what I have done to try to fix it.
1. Repaired permissions.
2. Run TechTool Pro.
3. Run Disk Warrior.
4. Emptied caches.
5. Started in Safe Boot and installed from there.

Nothing has worked. I think I will ask for my money back.

R.
[Version 4.5.1]



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rpitcairn had trouble on 12 Jun 2008
I tried this out but decided not to purchase. Followed directions to delete Ap to uninstall. Also deleted prefs but nonetheless, the button in the Safari browser will not go away. The button non-functional but still there. I have done a thorough search for it and looked at all plug-ins and can't find it. Just a warning that if you try it out there may be a troublesome modification of your browser.
[Version 2.3.2]



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