poly1
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burypromote
poly1 had trouble on 08 Aug 2011
Is anyone else having this problem:

Since upgrading to version 3 from 2.5, whenever I create/edit/delete any font sets, folders, add comments or any other metadata, if I quit the program and restart my computer it undoes all of the changes I made during the previous session. FEX still remembers what fonts I've imported or deleted from my database but beyond that, I'm unable to make any changes to it.

I am running OS X 10.6.8 and managing around 20,000 fonts if that helps. 90% are keyworded using the comments field (I started before the Classify feature was added). I've invested thousands of hours organizing everything, so the thought of losing that work makes me very sad :(
[Version 3.0]


2 Replies

burypromote

+5
poly1 replied on 09 Aug 2011
Just as a follow-up, I have now tried EVERYTHING to fix this, without success. I'm 99% sure the problem isn't the database or even the file/folder permissions. It's the application itself. Or else OS X 10.6.8. SOMETHING is conflicting with FontExplorer.

I completely removed FontExplorer and reinstalled it under a new admin account after doing a permissions repair. I've tried reimporting my fonts several ways, including restoring from a full backup and by importing them to a new database without any of the old metadata.

None of it seems to make a difference. I can still import and delete fonts from FontExplorer but beyond that, I can't do anything – add comments, category information, create, delete or add to font sets – anything.
burypromote

+5
poly1 replied on 11 Aug 2011
Ugh, this is definitely a problem with OS X. Maybe with the ACLs. I can now create smart collections and folders again, and I can add comments and category info to system fonts (anything appearing with a lock icon), but nothing else. No fonts I import will save any changes.
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