Brent McInnis
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Member Since: 02 Nov 2011
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burypromote

mithralas reviewed on 16 Nov 2011
Scrapbook is the most full-featured clipboard manager I have come across. It works well, their customer support is excellent, and the price is right (free, at least when I got it). I recommend it!
[Version 1.0.6]



burypromote

mithralas reviewed on 02 Nov 2011
I appreciate Scrapbook a lot, but I am afraid I need some help understanding something. I can't figure out how to actually use the filters. I've read the Scrapbook help, which gives an example of a filter, and it's pretty obvious what they are supposed to do (reverse the characters in a string, for example) - but I've been clicking, copying, and pasting in various combinations for 45 minutes trying to get that to work, and I have not been able to get a string to reverse even once!

Can you please give me an example of how to actually apply a filter? As in, what needs to be highlighted, what needs to be left-clicked / right-clicked, where should the reversed string be visible, etc.

Thanks!
[Version 1.0.3]


1 Reply

burypromote
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mithralas replied on 16 Nov 2011
Update, about 2 weeks after my original post: The response from Aries did not resolve the problem I was having, so I contacted them by email as they suggested in their reply. They were VERY responsive to my concerns. As it turned out, I had uncovered a bug. Within a week, I noticed an updated version of Scrapbook on the Mac app store, which fixed the bug. I was very impressed with the interest they showed in pursuing my problem, and with their swift resolution of it. This is what excellent customer support looks like.
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