marfra
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marfra rated on 05 Sep 2012
[Version 2.0.3]



burypromote

marfra reviewed on 23 Aug 2012
The software installed ok, worked fine from the get go. However:

1. One of the vendors I use the most while on the road easily identified that I was behind a proxy;

2. Due to the above, I could not make payments while I was out of the country;

3. I am truly disheartened to learn that I only paid for 1-year subscription and the renewal price is nearly what I paid for the software.

Therefore, I cannot recommend it.
[Version 5.1.1]


1 Reply

burypromote
marfra replied on 06 Sep 2012
Dear folks at Rayner Software,

I appreciate your response. However, for your information:

1. You said: "This is unavoidable with any proxy or VPN service, but it's also unusual for sites to go to the effort of subscribing to such a list and checking against it." I understand your point, but your product description doesn't say so. For non-techies this is a sad discovery and created the problem I mentioned in my first post.

As to companies checking against a list of proxies being unusual, my phone company not only does that, but it also generated a fraud alert with my credit card company. I had to call them from Europe to explain what happened.

2. Regarding your subscription. I understand your policy, but the problem is that it's nowhere in your MacUpdate product description. I checked your website and it's clearly stated there, but not here, which is where I bought it.

Whereas your software is good; whereas the cost of maintaining working proxies is certainly high; and whereas your price may be competitive on that market, NetShade did not work for me and I would not have bought it knowing I was subscribing for only one year of dedicated servers.

Therefore, I do not recommend it.
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