James Summersett
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Member Since: 30 Oct 2011
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jsummer3 reviewed on 30 Oct 2011
First did a trial version of DVDxDV and the trial extraction worked well. Decided to spend a little bit more money and download the Pro Version from the Mac App store. The first video extraction completed without incident but the encoding held up for some reason or another.

So here comes the good part. I email Technical Support from the help menu and got an immediate reply. Before I knew it I was on iChat screen sharing with Tech Support and the problem was immediately resolved. DVDxDV support even checked back 30 minutes later to make sure I was able to download to iTunes.

Now I am off and running . . . great product and even better support. Thanks DVDxDV!
[Version 3.3.5]



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