Jeffrey Simon
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jasimon9 reviewed on 22 Mar 2012
I was so looking forward to replacing Mail, because Lion gave us the 3-column view with one hand, but with the other hand virtually destroyed the 2nd column. Apparently Apple dumbed it down to look like email on a smartphone. If you want to have a useful header list with multiple, sortable columns, you need to review to the "classic" view. And tools such as Harnly's letterbox no longer work to fix that into something useful.

So I was delighted to try MailMate and see if it bridged the gap.

Unfortunately for me, after first installing it, the program will not run. When trying to launch it, it simply goes into an indeterminate non-responsive state making Force Quit the only choice.

I find it odd with all the complaints here that OS X Mail is sluggish and prone to hang; I find the opposite. OS X Mail is quite stable for me (although it does get sluggish); MailMate will not even run for me.

I should say that I have quite a large volume of mail; probably in excess of 5GB. Don't know if that is a factor. I "should say it", even at the risk of provoking a lot of adverse comment about such a volume.

Because I have not been able to use the program, I cannot give it a rating, except possibly for stability: "it will not run." But this dialog forces a rating. So what can I do?

I suppose I could try a reinstall. For now, since it does not work at all, I have uninstalled it.
[Version 1.4.1]

2 Replies


jasimon9 replied on 22 Mar 2012
Thanks for getting back to me so quickly. That quick response bodes well for you and your company!

Regarding my volume: I do have over 530,000 mail items, with the oldest going back to 1997. My workflow makes this level of retention mandatory. Not that I retain anything near "everything."

I did send a couple of hang reports to Apple; do they forward those to you?

jasimon9 replied on 22 Mar 2012
Thanks again for your quick response. I don't think that unsubscribing some mailboxes would meet my needs, without a thorough re-partitioning of how I arrange mail.

I am hoping that at some point in the future you might evolve the product to a more capable version with respect to number of messages.

In the meantime, I might consider a test of the type you mention (via Edit Subscriptions) which might allow a more thorough evaluation of the product.

When I first installed it, it imported the IMAP info from OS X Mail and proceeded to download everything. It would seem more practical to not do it this way, because otherwise the same problem is created. So how do I get to the Edit Subscriptions beforehand?

jasimon9 reviewed on 18 Sep 2011
Letterbox is a great little program.

I agree with many of the postings here, that the Lion version of mail, while giving the 3 column view with one hand, has made the middle column useless. What a disappointment!

Problems with the new middle view:
- abandoning columns makes sorting by a column nearly useless. You can still sort, but it has no value as you cannot see the results of the sort.
- not having nice columns makes the info harder to see
- I am thinking that they decided to adopt the design used by many smart phones, without realizing that they are severely degrading usefulness
- the often-mentioned lost of the bolding function, which no longer works except in classic view

So as many others have said, the classic-plus-letterbox design is far more useable. Even with the difficulty Letterbox has always seemed to have in sizing the third pane (either too big or invisible in many cases, unless you resize the whole window to get it to behave). For this reason I am downgrading the stability rating.

So I am another one who is eagerly awaiting the new Letterbox for Lion, as I don't expect they will want to fix it at Apple.

But in case you are listening Apple: it would be really best if there was a "classic-middle" that kept the new features for the third column, but left the middle column in classic mode.
[Version 0.24b9]

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