Garrett Walbridge
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gwalbridge commented on 03 Jan 2006
"Over two dozen ITunes controllers went to a convention and..."

two of them hooked up, yielding 'miniTunes' as one of their forsaken, disgruntled stepchildren.
[Version 2.0]

gwalbridge commented on 11 Sep 2005

Is there any particular reason for this anti-ShapeShifter/anti-ThemeChanger madness? The installer is the most tedious thing I have ever used... "You have not run this backup" and "You have not run that backup" and "This must be run from the disc image to work properly"

I understand the need for backups, but could you design a more friendly installer? Perhaps just one app package instead of the what, four different ones for backup and restoration?

Need I remind of you that the purpose of a computer is for IT to do all the work?
[Version 1.6.3]

1 Reply

gwalbridge replied on 12 Sep 2005
As stated previously, I understand the need for backups. I back up most things on my Mac regularly.

My point simply is that free or no, a developer should make the process much more friendly. Either that, or hire/befriend someone who understands basic human-computer interaction.

For instance, I wanted only to install the iTunes theme. I did not want the entire Iridium look because I enjoy my BBX Mercury thank you very much.

Anyhow, I open the iTunes theme installer, and I am prompted to make a backup of the iTunes .rsrc file. That's all well and good, but then when I open the backup app, I am prompted to first make a backup of the OS X Aqua .rsrc file (requiring me to launch yet another app). Is this really necessary if I am simply installing a theme for iTunes?!

I read the Be-absolutely-sure-to-read-this-file-first-or-your-children-will-die.rtfd file (or whatever it was named), and it made no mention of this set of steps for iTunes themery.

Somewhere in there I was also informed by one of the installers that I MUST run the application from the disc image. This is ironic, because I made a backup of the entire Iridium disc, and was running the various multitudes of applications from there. This seemed to make sense, with all the backup and restore apps laying around, I'd like to have easy access to each in case I need to, ya know, RESTORE something.

Greatly frustrated by what SHOULD be a simple set of steps -- which both TC and SS make quite simple by the way -- I trashed everything Iridium related.

Might this simply be just my own personal problem? Sure. But do us all two favors and EXPLAIN, in the release, why you are thoroughly avoiding both TC and SS. Secondly, make a single, unified, and sensible installer/backup/restoration app.

Looking for a tangible reason to make that single friendly app? Well here's two:

1) Your users will appreciate it.

2) The installer market sucks. VISE is a nightmare unless you buy their incredibly expensive version, and even so it is quite difficult to use. InstallerMaker is stuck in Carbon/OS9 GUI-land, also terribly difficult to use. Disc images are nice, but they are limited and usually still require users to perform some task manually.

So, sell your nice, clean, and attractive installer to developers! Hell, maybe even build the installer for them! I happen to know quite a few that would happily purchase it... I would know, because well, these developers hire me to take care of their installer issues...

Anyhow, I'm done with my rant. Fire away everyone.
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