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ThatGirl commented on 21 Apr 2009
LOL at "...otherwise known in the biz as 'step-outlining.'"

Fourteen years in "the biz" and I've never heard that term uttered until now.

[Version 3.0.5]


ThatGirl reviewed on 21 Mar 2009
From back in 2007 (version 1.0) when I bought this software it has had intermittent success at best. Though Missing Sync for Blackberry offered synchronization with several elements, (notes, photos, tasks etc.) at its most useful it could only successfully sync iCal and Address Book. Eventually iCal syncing would always end in some kind of discrepancy so after a brief correspondence with MarkSpace tech support of very elaborate trial and error instructions for me to perform - ALL ending in error! - I could no longer provide the time consuming labor of undoing and reinstalling iCal and simply stopped trying to sync it. I figured since the most important sync is the Address Book, I would have to settle for that.
This was why when 2.0 came out this year and I discovered I had to pay for the upgrade, I was reluctant to say the least. I had never enjoyed the basic features advertised by the software and was concerned that buying the upgrade would be throwing good money after bad. But I did it anyway with the hope that the upgrade would solve the previous problems and hopefully I could finally sync wirelessly.
My first clue that I was about to enter the ninth circle of hell should have been that MarkSpace offered a way that for an additional $50 you could get phone support with your upgrade. But instead I got to enter hell gradually. At first it worked! It actually synced everything about four or five times. Though I was already a little irritated that you have the choice of syncing via bluetooth manually or every 8 hours but nothing in between, (say like once a week?) I was so accustomed to total failure I just let it slide. But then it started running into errors with syncing to iCal... then errors syncing photos... then errors syncing videos... then errors syncing CONSTANTLY. And that was upside! From there it caused errors and corruptions on my computer with MobileMe and iPhoto, the MissingSync application on my MBP would open on its own to sync, not sync but freeze and require a force quit. Then finally it opened, froze and crashed my entire computer. It engaged in a Vietnam-like warfare with my Blackberry 8320, (OS v4.5.0.81) and seems to have permanently corrupted my perfectly functional media card, (despite a total wipe!) to the point where my Blackberry will terminally freeze if installed. Mind you, I did everything I could along the way to fix it including deleting and restoring Address Book, iCal, and caches from everywhere and re-downloading and re-installing the application on my MBP and phone.
At present it just won't sync at all. Not by USB cable nor by Bluetooth. Not when initiated from the computer nor the handheld. Not when praying to God nor cursing him. It's just sitting on my dock as a dormant reminder to the chaos it caused. That says nothing for all the frustration of having to reenter ALL 500+ of my contacts on to my handheld MANUALLY. And that's not say anything for the lost software from my handheld and data on my MacBook Pro. And THAT'S not to say anything for the WEEK of anarchy it caused myself and anyone who needed to reach me!

For the love of all that is holy, PLEASE SOMEONE OTHER THAN THE MAKERS OF MISSING SYNC OR THAT GOD AWFUL POCKET MAC CREATE A THIRD PARTY SOFTWARE THAT WILL SYNC THE BLACKBERRY DEVICE TO A MAC. If two monkeys and a tambourine had an alternative available I'd give my left arm to try it instead.

(04/21/09 - I have a support ticket in to MarkSpace at present. In light of any progress I will update this review.)
[Version 2.0.1]

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