Tim
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burypromote
TVGuy commented on 22 Jul 2008
Since my previous posting of a week ago, I have indeed received a link from the Developer to download the software. The download worked flawlessly and I indeed received the programs. However, I still believe that no purchaser should be left in limbo for twenty-seven hours as I was. They need to revamp their system to be more customer oriented.

Now, about the software itself. Currently, in my case, at least, neither the AbSync program nor the iCal Sync Now Up-To-Date programs work as expected. The first mentioned program syncs the majority of my contacts, but inexplicably refuses to copy over forty of the entries. Even after trying multiple times, deleting preferences, using a second computer, etc. And since I have 3000 contacts in my database, I don't know which of them are the forty that didn't copy. Further, there are only pre-prescribed fields copied over. There is no latitude as to which specific fields are copied. And the note field doesn't copy at all.

The Now Up To Date module will only copy two of my categories. I have five categories that need to copy. And I am sure other people have more than five. This makes the program utterly useless to me.

To their credit, Tech support has responded to my several e-mails to them and has released a new version of AbSync -- but it still doesn't copy my forty contacts. So the program is still only partially functional for me. They have yet to respond to my Now Up To Date problem.

I am holding out hope and giving them the benefit of the doubt. I will continue to report when and if they get it to work. Until then, I'd recommend holding your wallet close until they have the thing up and running as advertised.
[Version 1.2]



burypromote
TVGuy commented on 17 Jul 2008
Folks, be aware of the unconventional ordering system provided by this company.

I ordered both applications offered by this company as I just upgraded to an iPhone and I have to make the sad departure from the Now programs so as to have access to all my material on my new device.

I paid through PayPal and received a confirmation that the transaction went through.

And that was it. No e-mail directing me to a link. No instructions on their website about how to get the software. Nothing. Further, there is no download area visible on the site.

And worse, when I log in it claims that I have no outstanding orders. And the tracking section shows no items, either. Basically, it looks as if my ten bucks went into space.

And forget trying to contact them. There is no phone number on the site. And the two e-mail addresses listed have not replied back.

I'm trying to give them the benefit of the doubt and I am hoping that their staff is just on vacation in Tahiti for a week, or something. But this is very bad juju in today's era of instant transactions and instant gratification.

If they respond and get the software to me, I will update this posting accordingly. But as of this moment, I'd be wary, if I were you. At least until they put a better system into place.
[Version 1.2]



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