John Sledd
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Rocketsledd reviewed on 12 Jun 2010
I recently purchased DM Pro after evaluating several other options out there. It had the best combination of flexibility and ease-of-use out of the 3 or 4 other options I tested.

Setup was just about as easy as it gets. It pulled all of my email account information from Mail, so all of the important info was already set up.

As another user here mentioned, I too had some initial difficulty linking with mysql databases on my site, but turning on remote access to said databases via cPanel fixed the issue (imagine that).

While preflighting my first mailer, I ran into one glitch in the import from web feature-mailtos were getting borked. I was in the process of testing a workaround (manually pasting the html instead of importing it...which worked fine, btw) when I got a software update notice from DM. A quick download and the problem disappeared. Fixed before I could even complain. Not bad.

In the end, I sent out a multi-thousand quantity mailer from a few different databases, spread over the course of several hours (automatically dealing with the hourly email limit from my hosting provider) with minimum difficulty. It processed my one unsubscribe and several bounces with ease.

Since I never actually needed to contact support, I can't say whether it's gotten any "better" or not. The only "bug" I found was fixed before I could report it. The online documentation fully answered any questions I had about the actual software and the knowledge base for my hosting service helped answer the rest.

It was a bit expensive compared to other solutions, but personally I think it was well worth it. I didn't give it 5 stars because I rated it based on my notion "perfect," which it's not, but it's very very close.
[Version 2.2.4]

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