Mark Friedman
Downloads: 364
Posts: 55
Smile Score: +60
About Me
I am a MacUpdate Desktop user
Gender: Male
Age: 60+
I got my first modem in 1979. I've been playing with computers for far too long.

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Member Since: 19 Mar 2013
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Website
http://mark-friedman.com
Mark Friedman's Posts
Average Rating from Mark:
(38)

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burypromote
+1

Offline reviewed on 11 Apr 2014
There's not much available on the Mac for personal banking and investments. I started using iBank in v3, I think, upgraded to v4 and again to v5.

V4 was OK. V5 has serious problems.

Their imported transactions did not match the bank's transactions. One transaction's details (amount, vendor, account number) was randomly switched with another several times in the same batch.

They claimed it was not their fault as they were using someone else's software (to access the bank and process the batch?).

Inexcusable!

This would have been discovered with adequate testing.

I spent several hours with their support - on a shared screen - logging into my bank, examining the transactions on screen, loading them into iBank, and seeing incorrect data.

Even though the support person acknowledge I was not the first to report the problem, he said he needed the transaction data in order to resolve the problem.

I had been told several times before this that the problem had been solved.

I never heard from them (Igg Software) regarding a fix and they have never publicly acknowledged their accounting software consistently gave incorrect results.

Doing so would be difficult for them, that's understandable, but would alert their customer base that the numbers may not be trustworthy.

People who used / are using iBank 5 have a right to be able to expect their transactions processed correctly.

This is accounting software. It's not hard. It's not new. I was part of a team that wrote a system for a bank in COBOL in 1985, so I have a little background in this.
[Version 5.1.1]



burypromote
-1

Offline reviewed on 19 Feb 2014
A SYSTEM-DEGRADING and USELESS product with ATROCIOUS technical support!

I've never slammed a product like this before - this is the first time.

Technical support and disregard for the customer is at the heart of the problem.

Their background indexing processes hang. Always. Repeatedly. And when they do, my machine slows down so much, no other processing is possible - like backups.

I've sent them crash reports, copies of the Activity Monitor screens and samples - no reply. I've attempted to post these issues in their Yahoo Group, but they review every posting and nothing negative or suggesting their product is less than stellar is allowed to post.

I'm angry because I'm dependent upon this tool - or one like it (I can't find anything similar — if you can suggest something, please do).

So, here's a potential 5-star product that, because of product mis-management and unreliability, is useless.

It's really a shame.
[Version 4.6]



burypromote

Offline reviewed on 28 Dec 2013
I'm glad this was resolved and I'm disappointed to see ANYONE give less than a 5 star rating to any of limit-point's utilities.

I run this utility every time I archive to off-line storage and am completely dependent upon it. I didn't need it yet since 10.9 came out so I hadn't had the problem Civ experienced; but I know how responsive Joe is and would expect it to be resolved quickly once he knew someone needed it (everything has a priority).

The limit-point utility bundle is one of the best buys anyone with a technical background could ever ask for - with a life-time warranty for upgrades at a laughable price that includes all of the utilities.

A few, like Blue Crab and Touvaly, are purchased separately for the "full" copy. Compared to their functional value (to me), the software is almost free.

There are a few holdouts from the golden age of programming who are invested in their work and care about it's quality, usability and customer base. Joe is one of those (Ed Hamrick - author of VueScan is the other person who comes to mind.) and I'd like to say "Thank you for not abandoning us" as other software vendors have done when changes on the OS required significant changes to their software.
[Version 1.2.10]



burypromote
+1

Offline reviewed on 15 Nov 2013
.5 star due to lack of development and incompatibility. This was a superior product several years ago.

It's a shame Yazsoft has abandoned it.
[Version 5.3.0]



burypromote
+3

Offline reviewed on 26 Oct 2013
Incredibly useful diagnostic tool for techies. Even more amazing is that it's free and periodically updated.
[Version 1.8.2]



burypromote
+2

Offline reviewed on 03 Oct 2013
I spent over 5 hours on the phone with Apple second level support trying to do something simple: take the output from my IOS device and play it through my desktop system (audio engine D1 (d/a converter) to M-Audio Studiophile AV40 speakers).

Airplay should handle this, right?

Wrong! Apple has formally confirmed that you cannot use your Mac as a receiver and will update their documentation. Third party software is needed.

I purchased and installed AirServer. Everything sounds great from both my third generation iPod Touch IOS 6.1.3 and iPhone 5 IOS 7.

No problems, no burps. Plug and play as expected.
Wonderful product and thanks to the vendor for creating it.
[Version 4.7.1]



burypromote
+4

Offline reviewed on 29 Jun 2013
As a photographer, I'm always concerned about drive failure because I know it will happen to all of my drives. What I don't know is when.

DriveDx exposes low-level information of internal sensors, pre-fail indicators and lifetime accumulators of information that have allowed me to anticipate problems before they affect my system.

As a result, I sent e drives back to LaCie for exchange under warranty due to anticipated drive failure.

LaCie technicians don't use a tool of this sophistication!

The developer is actively interested in making his product better and communication is rapid and excellent.

This is one of the best investments you can make in your system. I recommend it highly.
[Version 1.1.0]



burypromote
+1

Offline reviewed on 27 May 2013
I've been looking for a utility like this for a very long time. I can now see which startup processes are working properly, are not working and why (mostly) and what's left over from prior lives and should be removed.

Combine this with the free EtreCheck and you've got a huge amount of useful information about your system which can help you debug issues — since you're starting from a known place.
[Version 1.5]



burypromote
+1

Offline reviewed on 26 Feb 2013
Bark is an app which, WHEN FIXED, will be of great help.

I just spent over an hour working with second-level tech support at Apple trying to identify the cause of the constant usernoted crashes. I had looked through the Apple Community forums and hadn't found a consistent answer; however - on MY machine, uninstalling BARK stopped the crashes.

I understand the developer has been contacted but I don't see any updates.

I can put the developer in touch with the appropriate folks at Apple to work this bug through because they would also like to see this working (and working properly).
[Version 1.1]



burypromote
-2

Offline reviewed on 02 Jan 2013
This product has been around for a long time — that, alone, in today's market counts for a great deal.

It fills holes left open by Apple - like playing SWF files (something I had a need for recently).

Their staff is responsive with email returned quickly. This is a decent, reliable product that I believe will continue to improve over time. It's worth a download for consideration.
[Version 4.2.168]



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