Littletree76
Downloads: 0
Posts: 8
Smile Score: +8
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Littletree76's Posts
Average Rating from Littletree76:
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burypromote
-3

Littletree76 reviewed on 04 Dec 2013
Version 5.23 and latest 5.24 can't even start up properly in Mavericks Mac OS 10.9. So what's the point of keep releasing such crappy software ? Don't you test your software with proper quality control before software release ?

Developers wake up your stupid idea !
[Version 5.24]



burypromote
+4

Littletree76 reviewed on 17 Jun 2011
Previous versions caused Unix kernel panic consistently on my Core i5 iMac running in 64-bit mode. The registration process keep rejecting my valid key for unknown reason.

Never mind whether the kernel panic has been fixed or not in subsequent releases, I will not install this software ever again for this company's poor quality control and registration management. Apparently those past versions were not tested thoroughly before release to avoid the kernel panic. After all I am phasing out video in flash format and decoding can be done through other means to avoid this crappy software.
[Version 4.1.114]


1 Reply

burypromote
+2

+8
Littletree76 replied on 18 Jun 2011
Indeed I had received new registration key through email from Eltima Software and had used it for the activation to no avail. Right now registration does not matter to me anymore thus no point of using it to hide the flaw in activation.

My one star rating is for your poor software design and quality assurance, release version does not matter. With this kind of development system, more new features mean more problems to users. Don't you find installation of kernel extension required for a mere flash player ridiculous?

The version number in my post was added by default but not my intention as I have already removed Elmedia player entirely from my Mac and have no interest in its latest version. Don't you think it is fair to judge on something not done by me?
burypromote
+3
Littletree76 commented on 21 Aug 2010
Hear now works with 64-bit processes ? Only with QuickTime Player X but not other 64-bit processes (try it with 64-bit Safari). Because many users have complained only on QuickTime Player, so the developer patched Hear specifically for this 64-bit application with spawned Unix process (please check with Activity Monitor) to make it work apparently. Apple still release iTunes as 32-bit only application thus it has been working all along.

Worst still users's customized preset can not be saved (used to work in version 1.0.3) and only those awful bundled presets can be used right now. To preserve user's preset, you have to rename files in Hear Presets directory for every change you made in Hear's panel (.preset and .preset.eqn files). Obviously the developer got it wrong again.

After two years of no action, and right now making minimum effort to patch the Hear utility to make it work with just one 64-bit application to fool users. You call this good support ?

Please perform software acceptance test thoroughly before posting any review in this forum to avoid misrepresentation. Software engineer handles this kind of testing more professional than sound engineer, so it does not matter how many years you have been working as sound engineer (of course you are welcomed to review sound effect of Hear).
[Version 1.0.4]



burypromote
+1
Littletree76 commented on 26 Jul 2010
Just like its predecessor OSS-3D (JoeSoft bought this junk from its Russian developer), they don't seems to have responsibility (even competency ?) to maintain and support this product. Rather keep lying to paid customers with coming update, the manager even warned me to be more professional in request for support in his email reply (are you professional in handling support matter in the first place?).

Don't bother to request for support through phone/email as it is just a marketing tactic to silence you. Instead I paid about USD 150 for a tube buffer and installed it before power amplifier (or your active speakers) and very please with the sound enhancement through hardware. No more software incompatibility with improved sound stage and clarity. I can even roll tubes to customize sound signature according to my preference.

Remember all software definitely require regular maintenance and update otherwise never pay to greedy/sloppy software vendors as their software will break someday.
[Version 1.0.3]



burypromote
+1

Littletree76 reviewed on 13 Apr 2010
I have tried almost all software solutions for audio enhancement on different models of iMac (SRS iWow, AstoundStereo Expander, Joesoft Hear and even latest Bongiovi Acoustics DPS). Most of these software solutions make music artificial and unnecessary louder and most of the time they do not match up properly with your audio hardware (I am using external DAC, amplifier and speakers).

Worst still many of these software solutions are not compatible with latest versions of Mac OS X (10.6.3 running in 64-bit mode) and developers have no will to provide prompt support (how many months have passed ?). So I give up on software plugin and go for hardware enhancer such as units built by BBE or Behringer.

So unless you don't want to spend too much on audio enhancement for basic audio setup (not using external DAC/amplifier), these software solutions are not for you.
[Version 2.1.2]



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