Linda Davis
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Member Since: 06 May 2010
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Linda Davis commented on 06 May 2010
I contacted Brush Pilot Support late Monday evening because the update, version 1.1, for the program was not searching for the brushes on my hard drive despite having followed the instructions on the site's support page. By Wednesday afternoon, I received an email from Jay with instructions complete with screen shots for testing for a possible bug. When I emailed the results back, I received another response that Jay was forwarding the problem to his programer. The best, however, was receiving a custom version in less than 24 hours which completely solved the problem. Jay also included an explanation of what was happening. The customer service from this company has been excellent for a great little program for previewing brush files for PS or PSE.
[Version 1.1]



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