Kurt Werstein
Downloads: 0
Posts: 9
Smile Score: 0
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Member Since: 18 Jun 2007
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Kurtois reviewed on 21 Jan 2013
Was recently told the following by support:

Was recently told the following from support:

"We are unable to provide extended support for your continued requests. As an alternative I suggest you:
- explore our frequently asked questions
- explore the user guide and related support materials as they become available
- explore the application"

Folks, there is no user guide.
[Version 1.6.2]


Kurtois reviewed on 27 Nov 2012
-Support message has went unanswered after three days.

-No way to enter "Dentist"

-Lack of cloud support for apps purchased outside Mac App Store

-No manual to date.

-Would like to attach PDFs. Unable to determine best way to do this.
[Version 1.6.2]

1 Reply

Kurtois replied on 27 Nov 2012
Sorry, you can enter "Dentist", I just fear that when app is updated, Custom names may not have been best choice.
Kurtois commented on 18 Oct 2012
This software used to be $9.99 in 2009. What happened?
[Version 3.7.14]

1 Reply

Kurtois replied on 21 Nov 2012
Thank you very much for taking the time to explain the increase in cost.

"If you use this product to ship parcels with confirmation fees then it can easily pay for itself in no time at all."

In the interest of full disclosure, the USPS does offer a free software package (used to be called Shipping Assistant) that does provide the feature you mention as being a cost savings in your software, i.e. Delivery Confirmation on First Class packages.

One could feasibly use Parallels or VMWare Fusion to provide the functionality you mention at no cost.

That said, this software package for the OS X platform is definitely the only one out there that does not require a monthly subscription (Endicia for Mac). Also, the printer and scale interfaces look to be novel, as well.

Again, thank you for the background on why you decided to increase your product's cost.

Kurtois reviewed on 04 Jul 2012
The feature set is compelling. Application with Dropbox support, iPhoto/Aperture plug-in, standalone droplet capability, and an iOS application.

My only gripe is what appears to be lack of quality control and the lack of support. I have run into real problems and their support person is not responsive.
[Version 1.20]

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