Julia Braganini
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Posts: 1
Smile Score: 0
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Last Visit: 176 days ago
Member Since: 21 Oct 2013
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JuliaB7462 reviewed on 21 Oct 2013
The program itself is great and does everything I wanted it to. Most of the time it's fast and easy. I recently used it to back up all my messages to my computer and freed up tons of space on my phone.
I have had issues with it crashing, but I am hugely impressed with the customer service at support@macupdate.com. Every time I email with a problem or question, I get a response within 5-10 minutes to resolve the problem. It makes me feel like they really care about customer satisfaction with their product.
When I originally made the purchase last year, I honestly didn't think it would be worth the money, but it seemed to be the best option for what I wanted. Now I definitely feel it was worth the price, and not only because it did what I needed it for. Having an actual person help when I run into problems is pretty priceless to me. And they do it QUICKLY! Nice work, MacUpdate.

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