Jason Vance
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Member Since: 18 Nov 2009
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Jasonvance reviewed on 18 Nov 2009
I've been using Lightspeed software for about two years in two locations. My opinion? Lightspeed is a good piece of software, when it works. While they advertise the fact that you can do multiple location installation, their implementation is poor. Their support is great if you don't mind being extorted, year after year. Be prepared to pay a new extortion fee 3-6 month's after installation, as it doesn't even come with a years support when you purchase systems from them.

Secondly, their licensing arrangement with OpenBase is BS. I've spent more than $2,000 in IT Costs, having to keep begging Xsilva to fix a known problem with Mac OS X 10.5.8. The OpenBase license keeps getting corrupted and then I have to beg them to "Release" My license before I can open for the day. Having to beg them to release my license every couple weeks is a frustrating exercise of fruition. They should learn to NOT treat their customers like criminals.

So in a nutshell, if you don't mind paying your share of support extortion fees, reinstalling OpenBase every two weeks to get the software to work and don't mind endlessly waiting for their "Award Winning" support then purchase the software.
[Version 2.8.8]



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