Jason Trieu
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JT40 had trouble on 14 Oct 2012
HI there,
I'm a novice at this so I hope someone can help me out.
I have been using Miro on my Macbook for the past year now. I only started experiencing problem a month or so.
First, the movies I downloaded just disappear on me. I've search my entire computer for that particular file and can not locate it so I needed to downloaded again. That's no biggie. Just time consuming.
Next, I made a mistake in designated my miro ext. drive as my time machine back up drive also. Ever since, I could not open miro to change the download folder. Miro comes up saying that it does not have permission to write to that drive and gave an option to either cancel and manually change it or "change folder" button. When I clicked on the "change folder", Miro sits on the background and nothing happens. First few times I thought the system just needs more time so I left it for entire day. Nothing changed when I returned.
I even gone as far as to delete every files associated with miro on my Macbook and download it again and reinstalled it. No different. I have put in multiple tickets to Miro tech support but as you may know, it's usually takes them awhile to response back. It's been 3 weeks now and I'm still waiting for their reply.
If anyone knows of any solution for this problem, please help. I simply can't go on without having a working Miro.
Thank you.
[Version 5.0.1]



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